Karl Berner

Purchasing a new car isn't easy. Thank you to Barbara and her patience in working with me. Staff was very pleasant to work with. Thank you again! Thank you to Barbara and her patience in working with me. Staff was very pleasant to work with. Thank you again! More

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Our Sales associate, Jeff, made the car buying experience smooth and easy. We really like our new RAV4. smooth and easy. We really like our new RAV4. More

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I was very pleased with my purchasing experience at Toyota of Naperville. Chris was professional, he was thorough, and he helped to make the process as painless and seamless as possible. I would defi Toyota of Naperville. Chris was professional, he was thorough, and he helped to make the process as painless and seamless as possible. I would definitely recommend both Chris and Toyota of Naperville to friends and family who were considering buying a car. More

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Barbara has been at this dealership for several years. We did our research before contacting Toyota of Naperville. We have owned several different Toyotas since 1989 and purchased most of them at the Nape We did our research before contacting Toyota of Naperville. We have owned several different Toyotas since 1989 and purchased most of them at the Naperville dealership.. They did not have any of the 2025 RAV4s on the lot to show us. We had lots of questions that were not answered even after we asked Barb if she could show us the interior color online among other questions. We got more info online about the 2025 RAV 4 we were looking to purchase from a You Tube salesman out east than from Barb. The day we picked the car up we were told numerous times, Barb would go over everything on it so we had a good understanding of it before we drove it off the lot. We traded in a 2012 RAV4 so there were huge differences. After wasting about 2 hours hearing the talk about all the extra warranty programs, we finally sat down with Barb in our new car. She was trying to get us signed into blue-tooth but we did not have our passwords with us so we told her we would set the blue-tooth up at home. She bid us farewell and we were rather stunned. We called to complain a few days later and Zach set us up with Jake Huizenga who sat in the car with us and answered all our questions. More

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Ron was awesome! He was easy to work with and stayed late so that we could get the deal done. Excellent service! He was easy to work with and stayed late so that we could get the deal done. Excellent service! More

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Harvey was very relaxed, easy to work with and made the whole process very stress-free. whole process very stress-free. More

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Smooth transaction and agent (Allan Marcial) and other staff are very accommodating and very informative staff are very accommodating and very informative More

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Mr. Alan Marcial is the best agent that I talked to. Fast to respond my queries and very informative. to respond my queries and very informative. More

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Buying a car takes some time even after making your choice. Mike and his team were wonderful in keeping the process going and keeping me up to date. Good people all around. choice. Mike and his team were wonderful in keeping the process going and keeping me up to date. Good people all around. More

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The first week of March, we purchased a new car at Toyota of Naperville. We had located the car on the dealership's inventory of incoming vehicles. We had purchased from this dealer before and always had g of Naperville. We had located the car on the dealership's inventory of incoming vehicles. We had purchased from this dealer before and always had good experiences. Our salesperson for this purchase was Chris Veliz. Chris was knowledgeable of the products, pleasant and professional. After our initial inquiry about the vehicle , he stayed in touch without being pushy. Based on our recent experience with another dealer, we were concerned about added fees. Chris quickly and without hesitation answered our questions about final sale costs. He went beyond our request for information and sent a draft bill of sale for our review. After making a deposit on an incoming vehicle, Chris kept us informed about the progress and delivery date of the car. On the day of the pick up, the negotiation of price was done reasonably and quickly. Chris made sure we had everything we needed before leaving the dealership that day. We enjoyed working with Chris and Toyota of Naperville. Thank you. More

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