Karl Berner

David was great, and that's where it ends. I paid $1500 for a "ceramic coat" and they swirled my paint, and if anything was applied to my car at all, it definitely wasn't a real ceramic coat I paid $1500 for a "ceramic coat" and they swirled my paint, and if anything was applied to my car at all, it definitely wasn't a real ceramic coat like the aftermarket guy promised. I brought my car to 2 detailers that specialize in ceramic coats and they pointed that out too. Even on vertical surfaces of the car water beads and sticks, and even with compressed air it does not roll off the car. They have wasted my time for 3 weeks now. I spent 6 hours last Friday calling and driving around getting quotes on 1 of my 5 days off for the next month, and now they changed their mind back to wanting me to spend another 10+ hours total driving there and back again twice with the hopes that I won't get the same hack job again. I not only didn't get what I paid for, but I got a worse product than if I didn't pay for it at all and have had many hours of my time wasted at this point. The guy doing financing was also very pushy and condescending. More

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They were knowledgeable, curtious, and professional. Did not apply undue sales pressure. Overall, good experience. Did not apply undue sales pressure. Overall, good experience. More

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Always great customer service. Been doing business with Toyota of Naperville for over 18 years . Been doing business with Toyota of Naperville for over 18 years . More

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Easy to schedule. Sales are Friendly, knowledgeable, willing to work with customer during negotiation. smooth purchasing process. Sales are Friendly, knowledgeable, willing to work with customer during negotiation. smooth purchasing process. More

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Kyle you are absolutely amazing, kind and funny but also serious and sincere when needing to be. I love my Camry!!’ Go see Kyle Lackner, and don’t think twice. serious and sincere when needing to be. I love my Camry!!’ Go see Kyle Lackner, and don’t think twice. More

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Kyle our salesman was super helpful and friendly. He never pressured us and answered all of our questions. He never pressured us and answered all of our questions. More

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Every individual we encountered was helpful and made the process of selecting and purchasing a car easy. I appreciate the knowledgeable staff we encountered. process of selecting and purchasing a car easy. I appreciate the knowledgeable staff we encountered. More

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I had an excellent experience with Kyle and Karl the finance manager. Thank you for your service and assistance. finance manager. Thank you for your service and assistance. More

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Great customer service, will love to come back and recommend others, thanks you for taking care of us recommend others, thanks you for taking care of us More

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David was attentive to details and went above and beyond with every request. Loved his go getter demeanor and felt like he truly valued our time. with every request. Loved his go getter demeanor and felt like he truly valued our time. More

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