Karis Rayner

Rating: 3 stars (5 for service, 2 for sales) I bought a used 2022 Colorado ZR2 here in October. The sales side was a letdown. The truck came with cheap highway tires instead of the all-terrain tires a used 2022 Colorado ZR2 here in October. The sales side was a letdown. The truck came with cheap highway tires instead of the all-terrain tires a ZR2 is built around. I pointed that out at the sale and again in writing the next day, and got no real answer for 11 days. Within two weeks of buying it, I also had a check engine light, intermittent A/C, a vibration, and an alignment that turned out to be well out of spec. Nothing moved until I emailed the General Manager and ownership. Once the General Manager got involved, the service department made it right. They replaced the thermostat, recharged the A/C, did a full alignment, and installed the correct Goodyear DuraTrac tires, all at no cost to me. My service advisor, Jon Saunders, was professional, kept me informed, and let me look at the truck on the lift. He is the reason this isn't one star. My advice for buyers: inspect everything before you sign, ask what tires and equipment you're actually getting, and get every promise in writing. The service department here is good. Sales should have caught these problems before the truck was sold. More

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Great service when will I get the call to have my sunroof put in. Thanks put in. Thanks More

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Great , customer service 👍and deals . they work very clearly with customers We can refer any people they work very clearly with customers We can refer any people More

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For my second car buying experience it was AMAZING 🤩. Ali was wonderful 😊 He explained details that I had no clue about. And even went the extra mile a bought me ice cream 🍦. I will be back to get my n Ali was wonderful 😊 He explained details that I had no clue about. And even went the extra mile a bought me ice cream 🍦. I will be back to get my next car or SUV. Thank you Stoler Chevrolet Buick and Ali. More

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Made a appt for scheduled maintenance on a Monday, the service was for Thursday at 3:45pm. When I arrived they informed me that they did not have an oil filter for my car, and asked if I could wait 45 mi service was for Thursday at 3:45pm. When I arrived they informed me that they did not have an oil filter for my car, and asked if I could wait 45 min for it to be delivered. I said that was fine and to please check everything b/c I was going on a road trip in a few days. When I checked out I was told I would need new tires soon, nothing else. When I arrived home I checked the Consumer Portal report and under Fluids it stated “Engine Coolant System - Caution”, with no further explanation. The next day, while a hour into my roadtrip, the low oil light came on. We had to stop and add a quart of oil to the car. I don’t know if they were rushed because they closed at 6pm and had to wait for the oil filter but I have serious concerns if the service was performed well. More

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