Karina Gonzalez

I've been going to this dealership for all my car service needs for about two years. Karina is very knowledgeable and professional, always willing to answer any questions I have. All the service advisors the needs for about two years. Karina is very knowledgeable and professional, always willing to answer any questions I have. All the service advisors there are very nice and super helpful. More

Report | Print

I just had my car serviced at BMW of San Luis Obispo, and I have to say, the experience was top-notch from beginning to end! Karina was professional and courteous, keeping me updated on the progress of my ca I have to say, the experience was top-notch from beginning to end! Karina was professional and courteous, keeping me updated on the progress of my car throughout. The commitment to customer satisfaction was evident, and I felt truly valued as a customer. I can confidently give BMW of SLO and Karina a 5-star rating for their excellent service department! More

Report | Print

I am highly satisfied with the whole team at Coast Way BMW San Luis Obispo. Every time I am at their dealership I am greeted and asked what I may need. Everyone is very attentive and that makes the servic BMW San Luis Obispo. Every time I am at their dealership I am greeted and asked what I may need. Everyone is very attentive and that makes the service top quality. Especially the sales team and sales representative "JT" Jeffrey Thompson. A motivated and enthusiastic sales professional. More

Report | Print

I have been going to Coast BMW for about 3 years and my best experiences have been because of their new service advisor, Karina Gonzales! Every time you enter the building she greets you with the biggest s best experiences have been because of their new service advisor, Karina Gonzales! Every time you enter the building she greets you with the biggest smile and makes you feel welcomed. She definitely brightens your day when you are there (whether it’s because you are getting something fixed or just some routine maintenance done). Her customer service is impeccable. She treats everyone so nice and as if they truly are family. And she truly is a BMW enthusiast so you know she cares about the brand she represents! Highly impressed! Will be recommending anyone I know with a BMW to head over to see Karina if they need to have service done with an stress-free experience. To have a service advisor like Karina to take care of you and your car is why BMW is such a respected brand. More

Report | Print

Tony is the best, professional, friendly, always goes above and beyond, naturally. Super happy with his service. above and beyond, naturally. Super happy with his service. More

Report | Print

There were some issues that needed to be addressed, and in the end they were taken care of to my satisfaction. in the end they were taken care of to my satisfaction. More

Report | Print

Had a scheduled maintenance service and was absolutely taken care of. Karina Gonzalez personally helped me through the process and made sure to take care of any accommodations I had requested with a smile taken care of. Karina Gonzalez personally helped me through the process and made sure to take care of any accommodations I had requested with a smile and positive attitude. More

Report | Print

I’m glad that I got to do business with this dealership. The staff is highly professional, friendly, and very easy to communicate with. The staff is highly professional, friendly, and very easy to communicate with. More

Report | Print

Karina, Tony, Diamato and Josue are always very attentive, helpful, professional, considerate and friendly. Excellent customer service! attentive, helpful, professional, considerate and friendly. Excellent customer service! More

Report | Print

La atención de Karina fue excelente, muy amable y servicial lo único que deben poner atención es a la limpieza de los vehículos ya que no los lavan bien se que es una atención para los clientes pero servicial lo único que deben poner atención es a la limpieza de los vehículos ya que no los lavan bien se que es una atención para los clientes pero seria bueno dejar una mejor impresión. More

Report | Print