Karina Gonzalez | Page 13

Always great service and they don’t try to sell parts you don’t need it is always a great experience to work with any adviser or sales or rental don’t need it is always a great experience to work with any adviser or sales or rental More

by CLAUDIA.SITAR Verified Customer Verified Customer

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Great service went in for routine maintenance, didn't realize I needed front breaks. down to nothing. they took care of them at the same time which saved me trip back. Thanks for looking out for our saf realize I needed front breaks. down to nothing. they took care of them at the same time which saved me trip back. Thanks for looking out for our safety. pulse they provide with a rental for the day which help a lot. Again looking out for the customer. More

by ARIBA4SPEEDY1 Verified Customer Verified Customer

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Service is always outstanding and on point. The employees are well trained to serve the customer but it’s the personal touch that makes everything work so well. Karina Gonzalez proves my point…well done. Fr are well trained to serve the customer but it’s the personal touch that makes everything work so well. Karina Gonzalez proves my point…well done. Frances Freedman More

by FRANNMIKE747 Verified Customer Verified Customer

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Excellent customer service. Jorge rom the tire dept. and Karina was very friendly, professional and excellent communication skills. Answered all my questions regarding the new tires I have purchased. Thank Karina was very friendly, professional and excellent communication skills. Answered all my questions regarding the new tires I have purchased. Thank you More

by TULIAH127 Verified Customer Verified Customer

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I have always received excellent customer service at this dealership. They are courteous, thorough, and kind. They have never disappointed me. I will continue to book my service needs here a Maita Toyota. dealership. They are courteous, thorough, and kind. They have never disappointed me. I will continue to book my service needs here a Maita Toyota. More

by KCAMES1 Verified Customer Verified Customer

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The service was acceptable. The only thing wrong was I was referred to the body shop for an estimate and was never told I needed to make an appointment. was referred to the body shop for an estimate and was never told I needed to make an appointment. More

by BOBOBEAR12 Verified Customer Verified Customer

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They told me the service would be done in 2.5 hours and they took just about that amount of time, which as great because they seemed so busy! they took just about that amount of time, which as great because they seemed so busy! More

by RUIZ048 Verified Customer Verified Customer

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Maita Toyota gets 5 stars from me because they are courteous, kind, patient and provide excellent service. I have an older Toyota, Karina informed me of an issue with the car. The repair was approved courteous, kind, patient and provide excellent service. I have an older Toyota, Karina informed me of an issue with the car. The repair was approved and car was done on time. More

by WILLIAMDIMOPOULOS Verified Customer Verified Customer

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Excellent service in a razonable time, good explanation, good advice for car maintenance Karina Gonzalez make me feel confident, I appreciate your services at all good advice for car maintenance Karina Gonzalez make me feel confident, I appreciate your services at all More

by MGCHICOM Verified Customer Verified Customer

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I have had great service in the past. The last 2 visits have left me disappointed due to lack of communication from my Service Advisors. Approx. 6 hours (4:12 PM) after my car check in (10:11 AM, I arri have left me disappointed due to lack of communication from my Service Advisors. Approx. 6 hours (4:12 PM) after my car check in (10:11 AM, I arrived on time for my 10:00 AM appt.),I had not received a call from my Service Advisor, Karina Gonzalez so I called her but she was not available. At 4:47 PM, Service Advisor Gonzalez called me to tell me that my car was out for a test drive and that the car would be back in 10 minutes and would be ready for pick up and that the Service Department closed at 5:30 pm and that since I had a loaner car that I could pick up the car the next day. I told her that I was leaving my home and would be there to pick up my car and I arrived at 5:15 pm. I am happy was was able to get there safely and before closing but I probably wont leave my car or use the same Service Advisor. More

by VIRBYMILAY Verified Customer Verified Customer

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