Karen Suarez

I have no idea who Bruce is. Darren was ok but it was also scorching hot outside so I can't blame him for lack of desire to stand outside and go over all the characteristics of t Darren was ok but it was also scorching hot outside so I can't blame him for lack of desire to stand outside and go over all the characteristics of the vehicle. we were in the dealership for hours after a very quick decision to purchase the vehicle- just waiting to talk to?? I'm not sure what took so long. My and my husband's credit is great, and it appeared we were approved within minutes, yet we had to continue to sit and sit and wait and wait to wrap up everything with I can only assume was the extended warranty rep. it would have been a really nice gesture to tell us what was going on during all of that time we were waiting. This should have been the easiest sale of the day, yet we were there at the desk for hours. When I picked up the car it was filthy with dust settled in every door seal and the windows had smears all over them. I am not sure how red dust could have been packed into the openings as there is not red dust in our area so only assume it was like that from sitting at the plant or somewhere between. I came back a week or so later to pick up the title and I saw another salesperson who was actually cleaning the windows of the sale he had just made. I was not given the opportunity to fill out the survey at pickup as the salesman filled it in and submitted it. Overall, I'm happy with the purchase and with the salesperson. I was just a little disappointed that the car was in such a dirty shape with only several miles on it. More

by emmdeebee Verified Customer Verified Customer

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Lyric was great to work with and explained everything about my new Telluride. He was very helpful in making sure that all my concerns and needs were met. He also said to reach out to him if there were about my new Telluride. He was very helpful in making sure that all my concerns and needs were met. He also said to reach out to him if there were any issues with not understanding functions of the car.. I would highly recommend Lyric to others if they’re looking for a car.. Karen was also very helpful on the warranty questions. More

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Very personable. Very helpful. They go above and beyond - take extra time to answer questions and show us how things work. We will definitely recommend them and use t Very helpful. They go above and beyond - take extra time to answer questions and show us how things work. We will definitely recommend them and use them again. More

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Karen is the bomb and Darren was a great sales man and Bruce is great Bruce is great More

by stephaniemagee1973 Verified Customer Verified Customer

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Everyone was professional and friendly. As far as this dealership, I would recommend it to anyone looking for a great vehicle and great interface with fantastic people. As far as this dealership, I would recommend it to anyone looking for a great vehicle and great interface with fantastic people. More

by apearson Verified Customer Verified Customer

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Does a great job on presentation and going over all the products. True professional. Service contracts are great deals! products. True professional. Service contracts are great deals! More

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Experience was quick, painless, and friendly. Karen was helpful and knowledgeable. She offered additional benefits but did not push. Karen was helpful and knowledgeable. She offered additional benefits but did not push. More

by CMRAMIREZ72 Verified Customer Verified Customer

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I had a wonderful experience purchasing a car for my daughter. The process was smooth and straightforward, making it easy to find the right vehicle that met our needs and budget. The staff was very help daughter. The process was smooth and straightforward, making it easy to find the right vehicle that met our needs and budget. The staff was very helpful, patient, and knowledgeable, guiding us through every step. I'm grateful for how hassle-free it was to make this important purchase, and I feel confident knowing my daughter is driving a safe and reliable car. Highly recommend for anyone looking for an easy and stress-free car buying experience!" More

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I was welcomed and well taken care of by a very professional, friendly staff. The entire process from concept to picking up my car was fast and fair. professional, friendly staff. The entire process from concept to picking up my car was fast and fair. More

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Blake Reynolds made an impossible situation work. I had an incredible 10/10 experience at Oakes Kia. They’ve sold me two cars there, and both experiences were exceptional. I wouldn’t ask for anything I had an incredible 10/10 experience at Oakes Kia. They’ve sold me two cars there, and both experiences were exceptional. I wouldn’t ask for anything better. More

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