Karen Shepherd | Page 6

We purchased a beautiful used car through McCluskey's Internet Sales Department. The information presented on-line was outstanding and the car was even better than advertised when we arrived from out of Internet Sales Department. The information presented on-line was outstanding and the car was even better than advertised when we arrived from out of state to complete the purchase and pick it up. We worked with Karen Shepherd at McCluskey and she was fantastic. She went above and beyond to communicate with us and handle all the details before our arrival. When we arrived to get the car it was a very smooth process with no surprises. We highly recommend both McCluskey and Karen Shepherd and we hope to do business with them again in the future. Dan & Jill Hughes More

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McCluskey and Ms. Shepherd were extremely helpful throughout this whole transaction. My son and I visited half a dozen other dealerships in search of a reasonably priced, reasonably "used" used Honda throughout this whole transaction. My son and I visited half a dozen other dealerships in search of a reasonably priced, reasonably "used" used Honda. Not only did McCluskey offer the best price (by hundreds of dollars), they also offered the most cooperative and helpful customer service. This will be our FIRST stop the next time we're in the market! More

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Karen was great to work with. The transaction was easy and fair. This is the second vehicle I've purchased from this dealership and both times I felt I received a great deal and everyone I worked with was and fair. This is the second vehicle I've purchased from this dealership and both times I felt I received a great deal and everyone I worked with was helpful and professional. I bought the car within 24 of first looking at it online. More

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When I was first thinking of purchasing an Equinox, I went on line and was referred to McCluskey. Karen Shepherd promptly responded and stayed in touch with me until I was ready for the big decision. S went on line and was referred to McCluskey. Karen Shepherd promptly responded and stayed in touch with me until I was ready for the big decision. She listened to me, and a sale was made! Thanks! More

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After having a rough time with the car buying process, we were called into McCluskey Chevrolet by Keith McCluskey himself! I could not believe that Mr. McCluskey would actually take the time to right what he were called into McCluskey Chevrolet by Keith McCluskey himself! I could not believe that Mr. McCluskey would actually take the time to right what he found to be a wrong situation. At first I didn't even believe that it was even him contacting us, but we soon found out that it indeed was! Car dealerships normally have the reputation of being swindlers that only care about a commission; this was my mindset before I experienced true integrity. Mr. McCluskey and Karen Shepherd worked diligently on our issue until we walked out of the door completely satisfied! For a dealership as large as McCluskey Chevrolet to take the time with ONE customer speaks volumes of the character of this company. Our dealings restored my faith in a business that can prove to be a very tricky one! I believe that; even though they may not boast of being a Christian business; the principles of “treat others as you would want to be treated” and “esteem your brother higher than yourself” were clearly at work in our situation. We were treated with the utmost respect and care! We sat in Mr. Mcluskey's office and talked about life! We weren't made to feel as if we were beneath him in anyway, but talked as if we were old friends! Karen Shepherd came down from the Mason office to ensure that we were satisfied! She worked hard to make sure that we had everything that we needed and that the process went smoothly! This was truly a learning experience and a blessing for my family. We walked out of the the doors and a heavy burden was lifted as we embraced our new friends! I even got a little peck on the cheek :), just as sweet as you would give to a family member! I couldn’t have asked for a better outcome and I have McCluskey Chevrolet to thank for it! If I could post pictures to this website, I would introduce you to “Justice"...that’s the name of my Candy Apple Red 2010 Chrysler Sebring (BIG SMILE) I would and will HIGHLY RECOMMEND McCluskey Chevrolet! More

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