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Karen Ford
Karen Ford at Sutton Ford

Karen Ford

Dealer Manager

Sutton Ford

21315 Central Avenue
Matteson, IL 60443

4.2
66 Reviews
4.2

66 Reviews

Write a Review

66 Reviews of Karen Ford

October 18, 2025

Dealership Rating
Employee Rating

Very nice was very informative and helpful would tell friends and family if they need a car see George More

by donnarichton
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Jamie Vasquez, Eric Maymon, Sheldon Joy, Mario Ratcliff, Joshua Abercrombie, Joseph Garner, George Dimitrakis, DeMarco Smith

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Oct 18, 2025

Sutton Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 22, 2025

Dealership Rating
Employee Rating

I have been buying my cars from this dealership for over 30 years. They have a great group of employees, that seem to love what they do. More

by kbrumfield.1955
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker

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Sep 22, 2025

Sutton Ford responded

Here at Sutton Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 26, 2025

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Employee Rating

Such a great team they were so caring and kind and so professional ot was amazing experience ❤️ More

by ograham681
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Melissa LeBran, Eric Maymon, Sheldon Joy, Mario Ratcliff, Joshua Abercrombie, Joseph Garner, George Dimitrakis, DeMarco Smith

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Aug 26, 2025

Sutton Ford responded

Thanks for your feedback on your recent visit to Sutton Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

July 26, 2025

Dealership Rating
Employee Rating

Great customer service! ! Highly recommend! Took the time to make sure I got the car I really wanted & I love it! More

by ketienne0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Lester Parker, Eric Maymon, Willie Wright, DeMarco Smith, Adam Mohammed

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Jul 26, 2025

Sutton Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 03, 2025

Dealership Rating
Employee Rating

Fun to bargain with and respectful through out the whole process. Was the deal perfect? No. But did I leave happy? Yes. More

by jgeiger508
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Maymon, George Dimitrakis, Adam Mohammed

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Jul 04, 2025

Sutton Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 01, 2025

Dealership Rating
Employee Rating

This dealership has been very helpful even when they have been very busy and have gone out of their way to be sure that I have been taken care of More

by Richardfetzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Eric Maymon, Sheldon Joy, Mario Ratcliff, Joshua Abercrombie, Joseph Garner, George Dimitrakis, DeMarco Smith, Adam Mohammed

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Jul 02, 2025

Sutton Ford responded

Thanks for sharing about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

April 25, 2025

Dealership Rating
Employee Rating

I had the worst experience at Sutton Ford. I leased a 2025 Maverick and under 300 miles the window pillar is falling off. I contacted the dealership and I was told ‘that’s due to poor craftsma More

by djcwoodworking
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Lester Parker, Eric Maymon, Ariel Rogers , Theo Davis, Lynetta Futrell, Lakeya Hill, Franklin Hunt, Ali Huseen, Loretta Parks

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Apr 28, 2025

Sutton Ford responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

March 21, 2025

Dealership Rating
Employee Rating

Ford of Matteson is like family and Josh the salesman went above and beyond to help me find that car. More

by lbridgesdaycare
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nate Sutton, Lester Parker, Eric Maymon , Richard Ashmon, Theo Davis, Ali Huseen, Josh

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Mar 25, 2025

Sutton Ford responded

Thanks for sharing your thoughts about your experience with Sutton Ford. We appreciate your business and hope to see you again soon!

February 02, 2025

Dealership Rating
Employee Rating

Such great service & kind employees. I was guided on what vehicle would best suit me! More

by sydvasquez1057
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker, Jamie Vasquez, Melissa LeBran, Jillian Stanford

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Feb 03, 2025

Sutton Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

January 31, 2025

Dealership Rating
Employee Rating

It’s a great place to purchase a vehicle and get full service on it More

by lvng4me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lester Parker

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Feb 01, 2025

Sutton Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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