Karen Collins
Karen Collins at Nucar Chevrolet of New Castle

Karen Collins | Page 14

Chevrolet Sales Manager

Nucar Chevrolet of New Castle

174 N Dupont Hwy
New Castle, DE 19720

Contact Me
4.9
144 Reviews

Karen has 30+years of auto experience, and has spent 21+ years with Nucar. She is just a mom that sells cars! Her daughter is her inspiration to succeed; when she was a single mom, failure was not an option. Her goal was to raise a strong, self sufficient daughter….mission accomplished!! Karen is now married to her wonderful husband Bob who will soon celebrate their 13th wedding anniversary. When she is not working, Karen enjoys spending time at the beach and loves working in her garden. Her philosophy is to treat her clients like family with the respect they deserve. She looks forward to earning your business! Karen knows you have a choice and would like to thank you for choosing Nucar and her!

Dealership Experience

22 yrs, 10 mos

Industry Experience

43 yrs, 10 mos

4.9

144 Reviews

Write a Review

144 Reviews of Karen Collins

July 15, 2013

Dealership Rating

I had a minor issue with my new Equinox and the dealership took care of it quickly. Thanks again to Dave Heit for his great customer service. More

by bweber93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Heit

Jul 15, 2013

Nucar Chevrolet of New Castle responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their customer service abilities and love to make the car buying experience smooth, enjoyable, and stress free. They will be excited to hear you left Nucar Chevrolet satisfied. We are very appreciative of your excellent review and recommendation. We thank you for trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you in the future. Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Chris Dagesse- Owner Nucar Chevy/Mazda

June 05, 2013

Dealership Rating

I am a big internet shopper. Karen replied to my request. She was honest, factual and really fun to work with. She is with a Dealership that does care about the customer. I would highly recommend More

by gschmidt8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 06, 2013

Nucar Chevrolet of New Castle responded

Nucar Chevrolet thanks you for your Five Star Review and kind words. Karen, and the rest of our team, take pride in their fast, friendly, and efficient customer service abilities. They will be excited to hear about your positive experience! We thank you for trusting us with your car buying needs and we appreciate your recommendation! We hope to work with you again in the future! Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Regards, Chris Dagesse- Owner Nucar Chevy/Mazda

March 02, 2013

Dealership Rating

Overall a very positive experience. Nice atmosphere in the dealership. A lot of smiles and acknowledgement. Tom, our sales Consultant was excellent; friendly, professional, very knowledgeable about the pr More

by gseufert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Reale

Mar 04, 2013

Nucar Chevrolet of New Castle responded

Thank you for taking the time to write about your experience, your recommendation, AND your 5-star rating! We work hard to provide the best customer service and we are encouraged to hear your time at Nucar Chevrolet was more than satisfying. It is our goal to make each and every guest feel welcome and not pressured. Tom is especially gifted in reaching this goal which makes him a great addition to our sales team. He will certainly appreciate your helpful feedback. Congratulations on your new vehicle and we look forward to the opportunity we may have to fulfill all of your service needs. Until then, be sure to like and follow us on Facebook and Twitter -- our fans received special offers and discounts! Take care, Chris Dagesse, Owner, Nucar Chevy

December 29, 2012

Dealership Rating

We have bought cars at NUCAR for the past 25 years. We keep coming back for the great service and great pricing on new vehicles. More

by jdmiller3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Animasaum, Dave Heit

Dec 31, 2012

Nucar Chevrolet of New Castle responded

Thank you for your review and recommendation! We greatly appreciate your continued patronage over the years and we look forward to serving you for the next 25 years at least! Enjoy your vehicles and please let us know if you need anything. Remember to follow us on Facebook to keep up on the latest news. Happy New Year, Chris Dagesse Owner Nucar Chevy

December 13, 2012

Dealership Rating

After more than 45 minutes WAITING, I still did not even get a price from Nucar on a new truck, Even after repeatedly asking again and again.I had enough of GM and will not ever buy from them ever again,, More

by screaming
Customer Service
Friendliness
Recommend Dealer
No
Dec 13, 2012

Nucar Chevrolet of New Castle responded

Thank you for taking the time to post a review about us on dealerrater.com. While your comments don't put us in a positive light it is always useful for us to find ways to improve. We appologize for any inconvenience we may have caused you, that was certainly not our intent. We do our best to provide pricing and all additional information a client requests in a timely manner, unfortunately we've been extra busy, and appologize again. We welcome the opportunity to discuss this and make it right for you. If you would please contact me back directly at 302-613-5636 or cmaynard@nucar.com I would greatly appreciate it. Sincerely, Chuck Maynard General Sales Manager Nucar Chevy

November 28, 2012

Dealership Rating

I was very happy with my experience. I went to another dealership first and they had terrible customer service. I would absolutely go back here if I needed another car. More

by Bella117
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Sunstrom

Nov 28, 2012

Nucar Chevrolet of New Castle responded

Thank you for your review and recommendation of our dealership. Our focus is on providing the best experience for our clients before, during and after the sale. We're elated your your car search ended here! Enjoy your new vehicle and please let us know if you need anything. Remember to follow us on Facebook to keep up on the latest news and specials. Regards, Chris Dagesse Nucar Chevy

November 14, 2012

Dealership Rating

I actually went in to dealership to see about extended warranty on my HHR, then ran into Karen and got to talking, and then decided to look around while i was waiting to talk to person about warranty. Kar More

by psalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Dionisi, Dennis Dionisi

Nov 14, 2012

Nucar Chevrolet of New Castle responded

Thank you for taking the time to write a review about us and congratulations on your recent Sonic purchase! We certainly appreciate your patronage at our dealership. We all do our best to ensure ease of purchase and total client satisfaction, and Dennis is no exception. We look forward to serving you again in the future. Enjoy your new Sonic and please let us know if you need anything. Remember to follow us on Facebook or twitter to keep up on the latest news and specials. Regards, Chris Dagesse Nucar Chevy

October 20, 2012

Dealership Rating

My experience with Nucar was great! Dennis was a great salesman and made me feel really comfortable about purchasing a new car. He worked with me to find the car that I wanted. Dennis as well as the res More

by R_Luna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Dionisi

Oct 22, 2012

Nucar Chevrolet of New Castle responded

Congratulations on your new Camaro and thank you for your recommendation! Our professional sales and service staff are trained to focus on our customer’s needs and we are so pleased you experienced that during you recent visit. Dennis will be thrilled you have mentioned him by name and by your kind words about our dealership! We hope to see you again and please let us know if you need anything. Remember to follow us on Facebook to keep up on the latest news and events. Regards, Chris Dagesse Nucar Chevy

August 02, 2012

Dealership Rating

I had a fantastic experience at Nucar Connection! I worked closely with Dennis Dionisi, on top of just being a very genuine and nice person; he worked with me until I was 100% satisfied with my car pur More

by cmyruski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chuck Maynard , Dennis Dionisi

Aug 02, 2012

Nucar Chevrolet of New Castle responded

Thank you for this awesome review and congrats on your new Sonic! We take customer service before, during and after the sale extremely seriously and we are thrilled you’re happy with your experience here. Dennis will be so pleased by your wonderful words about him and our team here at Nucar Chevy. It really helps us all to strive for excellent customer service when we read glowing reviews like yours. We certainly appreciate the opportunity to serve you and look forward to seeing you in the future. Please let us know if you need anything. Remember to check us out on Facebook to get all the latest news and specials. Regards, Chris Dagesse Nucar Chevy

August 01, 2012

Dealership Rating

Good with working on achieving my price range, & the rebates were great. When it came to going over the truck and the paper work all went smooth with little hassle on a few items. Once the paperwo More

by e22
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Reale

Aug 01, 2012

Nucar Chevrolet of New Castle responded

Thank you for your feedback and congratulations on your recent purchase! We appreciate all feedback, even if it does not show us in a positive light, as it gives us areas we need to improve upon. I noticed you were not happy at all with the cleaning job of your new automobile. I would appreciate the opportunity to make this right for you. We care about your business and want happy clients. Please contact me at your earliest convenience so we may get this handled for you. Regards, Rob Hart Service Director Nucar Connection 302-613-5689 rhart@nucar.com

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