Karen Carofano
Karen Carofano at Toyota of Wallingford
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Karen Carofano

Service Manager

Toyota of Wallingford

859-861 North Colony Road
Wallingford, CT 06492

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4.8
117 Reviews
4.8

117 Reviews

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117 Reviews of Karen Carofano

January 19, 2025

Dealership Rating
Employee Rating

Dealership is good. Service tech cut corners while serving my Tacoma. Service manager took care of the situation. Hope she wrote up the tech. More

by FLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2024

Dealership Rating
Employee Rating

Toyota of Wallingford is an Excellent facility. I purchased my car there and they do All my service. The facility is clean and comfortable, the staff has always been very professional and helpful. More

by nor.ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark in Service

October 27, 2024

Dealership Rating
Employee Rating

Very well trained courtesy staff they provide excellent service on time good atmosphere I am going to recommend friends & family members for delirshp More

by Yogishah2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion, Freddy Lopez , Bailey Tyler

October 13, 2024

Dealership Rating
Employee Rating

The hot sauna and steam while I waited for my car to be detailed, just amazing. Freddy and Paul gave me a great massage. More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion, Freddy Lopez

Oct 13, 2024

Katherine responded

Karen told me no massages but Paul and Freddy took care of me

August 27, 2024

Dealership Rating
Employee Rating

I had my car serviced on 8/26/24 and I have to say that everyone was so helpful and polite. Thank you so much for a great experience! More

by LeenieRav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 09, 2024

Dealership Rating
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Service was excellent and quick. All staff were very helpful and friendly. Highly recommend them More

by karisaadams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion, David Chaney, Freddy Lopez , Bob Olson, Bailey Tyler

July 23, 2024

Dealership Rating
Employee Rating

Very nice setup. Easy to move through .I do not like putting that new app on my phone. More

by Luckyhorse9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2024

Dealership Rating
Employee Rating

All the people there to assist me were excellent They took time with me. And explained everything that needed to be done. More

by sandramalis042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2024

Dealership Rating
Employee Rating

I had a price quoted to me on an email from Toyota. The person weighting up my bill had no knowledge of the quoted price. Bottom line I did get the lower bill. The person wrighting up the bill should h More

by ronmerriam2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Chaney

Jul 30, 2024

Toyota of Wallingford responded

Thank you so much! Enjoy your new vehicle.

May 23, 2024

Dealership Rating
Employee Rating

Wallingford Toyota worked with me very quickly to get me into the care I was looking for with much less than perfect credit. Kellen Joseph is a wonderful very helpful salesman who worked with me every step More

by Annie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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