Karen Carofano
Karen Carofano at Toyota of Wallingford
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Karen Carofano

Service Manager

Toyota of Wallingford

859-861 North Colony Road
Wallingford, CT 06492

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4.9
116 Reviews
4.9

116 Reviews

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116 Reviews of Karen Carofano

October 27, 2024

Dealership Rating
Employee Rating

Very well trained courtesy staff they provide excellent service on time good atmosphere I am going to recommend friends & family members for delirshp More

by Yogishah2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion, Freddy Lopez , Bailey Tyler

October 13, 2024

Dealership Rating
Employee Rating

The hot sauna and steam while I waited for my car to be detailed, just amazing. Freddy and Paul gave me a great massage. More

by Katherine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion, Freddy Lopez

Oct 13, 2024

Katherine responded

Karen told me no massages but Paul and Freddy took care of me

August 27, 2024

Dealership Rating
Employee Rating

I had my car serviced on 8/26/24 and I have to say that everyone was so helpful and polite. Thank you so much for a great experience! More

by LeenieRav4
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

August 09, 2024

Dealership Rating
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Service was excellent and quick. All staff were very helpful and friendly. Highly recommend them More

by karisaadams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion, David Chaney, Freddy Lopez , Bob Olson, Bailey Tyler

August 01, 2024

Dealership Rating
Employee Rating

I came in to talk about a car and Darius was very helpful thank you so much if you have any questions you can email me at jamiesheahunter261@gmail.com More

by Hunterjamieshea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Zion, David Chaney, Freddy Lopez , Bob Olson, Bailey Tyler

July 23, 2024

Dealership Rating
Employee Rating

Very nice setup. Easy to move through .I do not like putting that new app on my phone. More

by Luckyhorse9
Service Price Transparency
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Recommend Dealer
Yes

June 07, 2024

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Employee Rating

All the people there to assist me were excellent They took time with me. And explained everything that needed to be done. More

by sandramalis042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 05, 2024

Dealership Rating
Employee Rating

I had a price quoted to me on an email from Toyota. The person weighting up my bill had no knowledge of the quoted price. Bottom line I did get the lower bill. The person wrighting up the bill should h More

by ronmerriam2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Chaney

Jul 30, 2024

Toyota of Wallingford responded

Thank you so much! Enjoy your new vehicle.

May 23, 2024

Dealership Rating
Employee Rating

Wallingford Toyota worked with me very quickly to get me into the care I was looking for with much less than perfect credit. Kellen Joseph is a wonderful very helpful salesman who worked with me every step More

by Annie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 03, 2024

Dealership Rating
Employee Rating

Great place for service 👏 Everyone in the staff was pleasant and helpful and was helped immediately upon arrival. More

by johnl
Recommend Dealer
Yes

Other Employees Tagged: Mark Stevens

Mar 09, 2024

Toyota of Wallingford responded

Thank you John!

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