Karen BDC Manager

Tony is the best, professional, friendly, always goes above and beyond, naturally. Super happy with his service. above and beyond, naturally. Super happy with his service. More

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I recently had the pleasure of working with Diamato James of Coast BMW to facilitate the service of my BMW X7 and my experience was exceptional. Diamato demonstrated professionalism and expertise that exceed of Coast BMW to facilitate the service of my BMW X7 and my experience was exceptional. Diamato demonstrated professionalism and expertise that exceeded my expectations. He communicated effectively, keeping me updated throughout the process. Diamato's friendly demeanor made the experience enjoyable, and the quality of work on my BMW was outstanding. He also provided me with a new electric courtesy car that was fun to drive. I highly recommend Diamato James and Coast BMW for car service. More

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Got me in early with a dead battery and made sure everything was completed in a timely professional manner. everything was completed in a timely professional manner. More

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Great service department, picked up and delivered completed car same day I'm impressed, kudos karen and Jackie completed car same day I'm impressed, kudos karen and Jackie More

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We want it known that the service Karen A. (manager in Business Development) has delivered to my wife and I was outstanding and she represents San Luis Obispo BMW and BMW Corp. in a most impre (manager in Business Development) has delivered to my wife and I was outstanding and she represents San Luis Obispo BMW and BMW Corp. in a most impressive way. Although our service appointment was not properly scheduled/documented (by a coworker) Karen caught the error and stepped in to make sure our appointment was not only secured but at a more convenient time without changing the service date. She handled this error most professionally without causing us any inconvenience. We can not say enough on how impressed we are with her handling of our service schedule. Respectfully, Steve & Lisa Hoctor More

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I enjoy working with dealership. I bought my BMW from San Ramon but the service down here has been great. They have been knowledgeable and are really ready to help. Special thanks t I bought my BMW from San Ramon but the service down here has been great. They have been knowledgeable and are really ready to help. Special thanks to Cameron Love who probably knows more about BMWs than anyone I've ever talked. Cameron was nice enough to help me learn all the info about my car even though I could not buy from him. Karen who calls and makes my appointments is very friendly and always schedules me for my convenience. Steven was my service advisor today when I took the car in for oil service. He was there from the minute I drove up to walking me to my car when I picked up. All in all I've had great service from this dealership. The employees seem to enjoy their work and are always helpful. More

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