Kareem Naguib

I was looking at a used car and the price they list online is bait and switch. They tack on so much bogus stuff, it added around 7% to the advertised price, not including the standard registration and online is bait and switch. They tack on so much bogus stuff, it added around 7% to the advertised price, not including the standard registration and tax. More

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Infiniti of Englewood service center expedient and the mechanic explained in detailed what exactly he replaced mechanic explained in detailed what exactly he replaced More

by MSKROGERS2 Verified Customer Verified Customer

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The worst place to buy a car, don't go there. They treated me with such disrespect and dishonesty from the first day I walked in there. When I first got there, I had an appointment, but they let They treated me with such disrespect and dishonesty from the first day I walked in there. When I first got there, I had an appointment, but they let me sit there and ignored me for two hours. While I was sitting inside Infiniti of Englewood dealer, they called me to ask me if I was still coming for my appointment, and I told them I was sitting there. When I was there I knew exactly the car I wanted, its cost and mileage. But when they were processing the paperwork, they put in the wrong unit price number, $2000 higher than what they had advertised it for, so when I questioned them about it, they said Oh ok we will send you a check in the mail for the difference. Today, one month later, I was there to inquire about the check that they should have mailed to me one month ago, and when I got there , the finance person, his name is Jason, was even denying that he gave me a receipt that the dealership owed me money. I had to go back home to get the receipt and bring it back to them. They are trying to deny even the things they discussed with me. Fortunately, I still have my paperwork to prove them wrong. I will not rest till they pay this money they owe me. this place is dishonest, unkind, stay away. More

by SANDRAZIKALALA Verified Customer Verified Customer

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Horrible Dealership / Experience: Kareem was quick to respond and respectful. The “Manager” was ignorant and cocky. Random “dealership” fees upward of $4,000. Upcharge state fees and blame their state. N respond and respectful. The “Manager” was ignorant and cocky. Random “dealership” fees upward of $4,000. Upcharge state fees and blame their state. Now I cannot drive the vehicle I purchased due to the temporary registration being expired over a week because the dealership failed to file paperwork in a timely manner, to which they also blamed the state. Have to rent a vehicle until the registration is taken care of, which the bill will be sent to the dealership and if unpaid a lawsuit will be filed. They don’t call you back. Only care about themselves and your pocket book. More

by michaelgervasi1 Verified Customer Verified Customer

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Infiniti worked with me and i was able to drive home same day with the car of my dreams. day with the car of my dreams. More

by LAILAMAZIZ Verified Customer Verified Customer

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The Sales team and the management couldn't make this easier. Thank you, Antonio and Jason, at the finance dept for the great RATE!!! easier. Thank you, Antonio and Jason, at the finance dept for the great RATE!!! More

by KOPMAN13 Verified Customer Verified Customer

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This location is exceptional in terms of their customer service. Brandon and Kareem were super nice! Not only did they provide me with the best pricing, but they also gave me exactly what I wanted. service. Brandon and Kareem were super nice! Not only did they provide me with the best pricing, but they also gave me exactly what I wanted. Without a doubt, the QX60 was an excellent choice with impressive qualities. Highly recommended! More

by ANNA K Verified Customer Verified Customer

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Not recommended. Changes word every time. Does not keep promises. Never reachable via phone call. Changes word every time. Does not keep promises. Never reachable via phone call. More

by Jaetto Verified Customer Verified Customer

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The dealership is full of friendly and knowledgeable professionals. They make car buying easy and hassle free professionals. They make car buying easy and hassle free More

by RYPERALTA26 Verified Customer Verified Customer

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Great people, very professional, courteous,and knowledgeable. I would recommend them to all in search of a car knowledgeable. I would recommend them to all in search of a car More

by PMAN2023 Verified Customer Verified Customer

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