Kanyon Salyer

Wood Nissan Lee's Summit responded

Thank you for your honest feedback—and for being a loyal customer over the years. We’re so glad to hear that working with Kolten has been a consistently positive experience. He’s a valued member of our team, and we’ll make sure he hears your kind words. That said, we’re truly sorry to hear about the service gaps you’ve experienced when Kolten isn’t available. Waiting to be acknowledged or having trouble reaching us by phone is not the experience we aim to deliver. We take your concerns seriously and are addressing them internally to ensure all our guests receive the prompt, respectful service they deserve—every time they visit. We appreciate you sticking with us, and we’re committed to earning your trust across the board, not just when Kolt is here.

Wood Nissan Lee's Summit responded

Thanks so much for the kind words! We work hard to make every visit a great one, and it means a lot to hear that you noticed. We’re especially proud of our team’s courtesy and the clean, welcoming environment we’ve created. It’s awesome to hear we stood out from the crowd—we hope to see you again soon!

Wood Nissan Lee's Summit responded

We’re so glad to hear you had a great experience! Fast, easy service and a helpful team are exactly what we strive for. Thanks for choosing us, and we look forward to seeing you next time!

Wood Nissan Lee's Summit responded

Thank you for your kind words! We're glad to hear that you had a great experience with our service team. We appreciate your trust in us and look forward to seeing you again for your next visit!

Wood Nissan Lee's Summit responded

We appreciate your feedback and are truly sorry to hear about your experience with your vehicle purchase. This is not the level of service we strive to provide, and we’d like the opportunity to make things right. Please reach out to our management team at 816-600-4000 so we can better understand what happened and work toward a resolution.

Wood Nissan Lee's Summit responded

Thank you for your kind words about our customer service! We truly appreciate your feedback. We understand that pricing is an important factor, and while we aim to offer competitive prices, we also focus on providing exceptional service and value. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. We hope to have the opportunity to serve you again.

Wood Nissan Lee's Summit responded

Thank you so much for your kind words! We're thrilled to hear that you had a smooth and efficient experience with us. Your recommendation means a lot, and we look forward to assisting you again in the future!

Wood Nissan Lee's Summit responded

Thank you for your loyalty and for trusting us with your vehicle’s maintenance! We’re so glad to hear you’ve had great experiences with us. We look forward to serving you for many more miles to come!