348 Reviews
Write a ReviewDealership Experience
14 yrs, 9 mos
Industry Experience
14 yrs, 9 mos
348 Reviews of Kanoa Chang
January 16, 2019
Awesome Always a pleasure to have my car serviced fast and very friendly! I will surely refer to all my family and friends. Looking to a upgrade on my civic. Always a pleasure to have my car serviced fast and very friendly! I will surely refer to all my family and friends. Looking to a upgrade on my civic. More
Other Employees Tagged: Cory Brown, Sharon Ducosin, Dalton Baker, Justin Baker, Rose ., Del Cootey, Brenda ., Larry ., Robert Hennessey
January 15, 2019
Excellent customer service I needed the gear shift button on my CRV replaced. My husband dropped it off on Friday after work, but forgot to leave the key in the drop box. The se I needed the gear shift button on my CRV replaced. My husband dropped it off on Friday after work, but forgot to leave the key in the drop box. The service center made a copy of our key so they could fix the problem and had it done 30 minutes after they opened the next day. I forgot to update my new cell phone number with them, but they found the number I had called from on their caller ID to let me know the car was ready. When I went to pick it up, they gave me the extra key as a surf key for free. They went above and beyond, quickly fixing the problem. I would recommend them to anyone! More
January 15, 2019
Always on time friendly staff Always on time for me to pick up my car friendly service soon as you walk in to the service department explain what is the service for the day Always on time for me to pick up my car friendly service soon as you walk in to the service department explain what is the service for the day More
Other Employees Tagged: Amy Yamamoto, Cory Brown, Derrick Higa, Sharon Ducosin, Dalton Baker, Justin Baker, Rose ., Brenda ., Heather .
January 15, 2019
Servicing Excellent service as always. Friendly and informative customer service!!! Kanoa Chang was professional and knowledgeable. He kept me updated every ste Excellent service as always. Friendly and informative customer service!!! Kanoa Chang was professional and knowledgeable. He kept me updated every step of the way. Service was quick and thorough. Thank you for always taking good care of me and my CRV!!! More
January 14, 2019
Oil Change, Check Engine LIght Kanoa was upfront and very helpful. He called to update me and provided best accurate information about the work required for my vehicle. Very Help Kanoa was upfront and very helpful. He called to update me and provided best accurate information about the work required for my vehicle. Very Helpful. More
January 14, 2019
Accessible and Tenacious Besides the user friendly reminders from my own car that I should bring my car in to service, I have been dealing with a tire pressure gauge issue and Besides the user friendly reminders from my own car that I should bring my car in to service, I have been dealing with a tire pressure gauge issue and Kanoa and the technicians always make it convenient for me to bring my Honda in, reassure me that they will keep checking and finally at this last service found a very, very, very slow leak near a tire patch. They did all this work without charging me, even when they found the issue. More
January 14, 2019
Fast and Fabulous! Customer Service staff was very friendly! Service time was very reasonable and was actually completed earlier than expected. I have experienced serv Customer Service staff was very friendly! Service time was very reasonable and was actually completed earlier than expected. I have experienced service at other Honda's and like Windward Honda the best. It's worth the drive from Mililani to have my car serviced on the Windward side! More
January 12, 2019
Quick check in and services done on time as quoted Arrived, checked in in a timely manner and completed as quoted time. What else can you ask for, plus a car wash included with your receipt? I’ll be b Arrived, checked in in a timely manner and completed as quoted time. What else can you ask for, plus a car wash included with your receipt? I’ll be back! More
January 12, 2019
Great Service center. Kanoa took great care me and my auto.In and out service was excellent,didn't waste any of my Precious time.Give that man a Raise! Kanoa took great care me and my auto.In and out service was excellent,didn't waste any of my Precious time.Give that man a Raise! More
January 09, 2019
Great people to work with! Service people were very nice and helpful. Only reason I gave four stars instead of five is that I was told it would take 1.5 to 2 hours, but it actu Service people were very nice and helpful. Only reason I gave four stars instead of five is that I was told it would take 1.5 to 2 hours, but it actually took three. The actual work should not have taken long (maybe 45 minutes?), but it seemed they were really busy, and I had to check with them on the status. However, Kanoa was very nice and apologetic, and the splash guard install was nicely done! More
Dealership Inventory (390 Vehicles)

