Kaleb Redmond

From the moment that my son drove me to the BMW of Birmingham, I was nervous and excited. This was the first time in 29 years that I was buying a car without my husband. Conner came out and was polite Birmingham, I was nervous and excited. This was the first time in 29 years that I was buying a car without my husband. Conner came out and was polite, great sense of humor and lots of patience. I drove the X3 and it fit me like a glove. I told Conner that I would think about it, but I was sold. Came back and purchased it. Conner went above and beyond to help make this process as easy as can be. I can’t say enough things about this wonderful dealership and Conner. I am one happy BMW owner for life! More

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Very professional and answered all our questions. I would recommend them to someone else anytime. I would recommend them to someone else anytime. More

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I have purchased 6 vehicles from this dealer and always have a good experience. Their team is great during and after the sale. have a good experience. Their team is great during and after the sale. More

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They were friendly, informative and quick. Excellent service! Great experience. They were helpful and the best! Excellent service! Great experience. They were helpful and the best! More

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Great car buying experience. Jerry was a phenomenal salesman and made the whole process so easy. Everyone involved made the process pleasant and enjoyable. I would highly recomme Jerry was a phenomenal salesman and made the whole process so easy. Everyone involved made the process pleasant and enjoyable. I would highly recommend this dealership to anyone searching for a car. More

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Great service. Erick Fitzpatrick was a wonderful representative. Very pleased. Very pleasant to talk with. Erick Fitzpatrick was a wonderful representative. Very pleased. Very pleasant to talk with. More

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The salesman who helped me went above and beyond. If I refer anyone it would be because of him. The two managers I met one new cars sales manager didn’t seem friendly he briefly stopped stopped by If I refer anyone it would be because of him. The two managers I met one new cars sales manager didn’t seem friendly he briefly stopped stopped by the salesman desk just to say he wouldn’t give me anymore price break. He seemed okay with losing a buyer and was in a rush to get back to where he came from. Strange. Then there was the used car sales manager I met briefly. Downright rude and angry because I had asked about some deep scratches on the back bumper. He basically said take or leave with an ugly attitude and walked away. This car was demo then a courtesy moder so technically wasn’t a used although it was used enough. Thirty inside with spots and smudges all over. If it was not for the wonderful salesman who had detailed and gave me rubber floor mats. I would have never look back at this place. I’m in my seventies I’ve had fair share of my contacts with dealerships. This by far was my worst experience. The last two purchases I were really pleasant but that was in Houston. I know where I’m going to go for my next car. More

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Car was prepped full of gas and ready for us to drive away in. All was great away in. All was great More

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Very helpful and professional with no pressure. Sales person answered all my questions and helped with concerns. Sales person answered all my questions and helped with concerns. More

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Jerry went above and beyond finding me an M2, that's what I came for and that is what I left with. Top notch service all around from the sales to the financial department. If you want the best experience buy I came for and that is what I left with. Top notch service all around from the sales to the financial department. If you want the best experience buying these types of cars go directly to the dealer and ask for Jerry!!! More

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