

Industry Experience
19 yrs, 4 mos
42 Reviews
Write a Review42 Reviews of Kaleb Ortiz
April 02, 2025
I had a great experience in a professional environment, with excellent customer service provided by Mr. Ortiz. I will definitely return for another service. Thank you. with excellent customer service provided by Mr. Ortiz. I will definitely return for another service. Thank you. More
March 30, 2025
Customer service 0. Ever since new management has taken over this place it has gone down to the dumps. I will never ever ever recommend this place or go there myself. Ever since new management has taken over this place it has gone down to the dumps. I will never ever ever recommend this place or go there myself. More
Other Employees Tagged: Jessica Hernandez, April Lawshea, Grant Mckay, Aimmey Garcia, Joshua Smith, Michael Hedrick , General manager
March 29, 2025
New owners were proactive in contacting me about a recall. They were very accommodating to my drop-off and pick-up constraints. They texted status of the recall work promptly. I responded, asking if recall. They were very accommodating to my drop-off and pick-up constraints. They texted status of the recall work promptly. I responded, asking if any other work should be done while the car was in the shop. No answer. More
March 27, 2025
I was waiting over 15 minutes with a toddler in the back seat was the point of having a appointment since I have a recall I guess is not that important because I’m not paying for it. seat was the point of having a appointment since I have a recall I guess is not that important because I’m not paying for it. More
March 27, 2025
Did great on oil change I appreciate your service and all the time spent on my car the time spent on my car More
Other Employees Tagged: Ali Bila, Jessica Hernandez, April Lawshea, Grant Mckay, Aimmey Garcia, Assad Hamzeh, Joshua Smith, John Anderson, Michael Hedrick
March 24, 2025
Murgado Lincoln of Chicago did a great job with my Ford Bronco. They figured out exactly what my problem was, were very friendly, and helped me use points on my account to pay without me asking. Bronco. They figured out exactly what my problem was, were very friendly, and helped me use points on my account to pay without me asking. More
March 24, 2025
Process was easy. Dropped my car off in the morning and service was completed the same day with updates. Will be recommending others to bring their vehicles here Dropped my car off in the morning and service was completed the same day with updates. Will be recommending others to bring their vehicles here More
Other Employees Tagged: Luis Cruz, Tray Hill, Avery Lawrence, Jessica Hernandez, April Lawshea, Grant Mckay, Julio Garcia, Nickolaus Pfropper, Michael Hedrick
March 22, 2025
I had a great experience! The staff was polite and got me in and out in a timely manner. The staff was polite and got me in and out in a timely manner. More
Other Employees Tagged: Jessica Hernandez, April Lawshea, Grant Mckay, Aimmey Garcia, Joshua Smith, Michael Hedrick
March 22, 2025
So helpful and empathetic. I appreciate the follow thru and the quick , complete work. Already a big improvement on where the previous owners were heading before. I appreciate the follow thru and the quick , complete work. Already a big improvement on where the previous owners were heading before. More
Dealership Inventory (147 Vehicles)





