Kaleb Mathis

Perhaps the least professional and combative buying experience ever. Kaleb's lack of professionalism and almost juvenile reaction to my concerns almost led me to end the negotiation. But, I wanted the experience ever. Kaleb's lack of professionalism and almost juvenile reaction to my concerns almost led me to end the negotiation. But, I wanted the vehicle and got stuck with a horrible salesperson. During the process, no supervisor intervened. It's been a couple of weeks and the typical follow-up call to insure customer satisfaction never came. Hopefully, Lexus of Sarasota will never have another vehicle that I desire because I'd likely have to pass. More

by englewoodsc Verified Customer Verified Customer

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Enjoyed the many salesmen at this Lexus dealership,made me and my grandson son feel comfortable and very attentive to our needs! It felt like I was at a family reunion had fun and took care of business!👏� me and my grandson son feel comfortable and very attentive to our needs! It felt like I was at a family reunion had fun and took care of business!👏👏👏 More

by rosalynjohnson180 Verified Customer Verified Customer

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very professional atmosphere. they did not try to force me to buy their vehicle or harass me like other dealerships did. they did not try to force me to buy their vehicle or harass me like other dealerships did. More

by DUCKDUCK.1217 Verified Customer Verified Customer

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Outstanding Experience at Lexus of Sarasota Our experience at Lexus of Sarasota was truly outstanding from start to finish. The entire team went above and beyond to ensure that every aspect of our experience at Lexus of Sarasota was truly outstanding from start to finish. The entire team went above and beyond to ensure that every aspect of our visit was smooth, professional, and enjoyable More

by RDunbar4 Verified Customer Verified Customer

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The entire. Staff is great including sales reception and service, The entire showroom, lounge and coffee area are well maintained., Good Job Staff is great including sales reception and service, The entire showroom, lounge and coffee area are well maintained., Good Job More

by james_vautrin5273 Verified Customer Verified Customer

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Thank you Lexus of Sarasota, Carl was very thorough and provided great customer service throughout our purchasing process. provided great customer service throughout our purchasing process. More

by kencwaters Verified Customer Verified Customer

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Thanks to my efforts and Lexus of Sarasota I have the car of my dreams.. of my dreams.. More

by CARLOS110 Verified Customer Verified Customer

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They were polite, they were helpful to our situation, and they were very friendly. They spent time making sure we were comfortable with the vehicle operations. This is my second vehicle with them and the exp they were very friendly. They spent time making sure we were comfortable with the vehicle operations. This is my second vehicle with them and the experience has been great! More

by garbe1 Verified Customer Verified Customer

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Kaleb was great! He was able help with the purchase of my car. Everyone was great! Great experience He was able help with the purchase of my car. Everyone was great! Great experience More

by retonyapierre Verified Customer Verified Customer

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Initial observation was Kaleb is young, pressuring potential buyers will be his approach. It was not that way. He showed us what we asked, answered the questions we had or got the answers, and respec potential buyers will be his approach. It was not that way. He showed us what we asked, answered the questions we had or got the answers, and respected our relationship as seniors looking for a new vehicle without being the young pushy salesman we were expecting. Very respectful, helpful and "patient" - I'm not a patient person myself at times and he detected and adjusted to that in a very understanding manner. It was a delight working with Kaleb. And of course Shaun was......ok. Just joking. It was obvious where Kaleb got his manners; Shaun was a pleasure to work with and took care of my wife's and my concerns. Very professional. Chuck was superb. He seemed as excited as us that we were getting a new car. He explained all the processes and options very well and completed the dreaded signing in a methodical, well understood manner so the process was smooth. Jaden's explanation of the car and the features was Outstanding. Even well after closing, he took the time to show us every feature, answer every question, register phone with Lexus vehicle - and he never gave the impression that we were on his time. Super friendly, seemed very knowledgeable, and was very professional. The most pleasant vehicle purchase experience every - and I have had a few. More

by craigbware Verified Customer Verified Customer

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