Kaleab Jenrette

After my car of almost 10 years was wrecked and totaled by a drunk driver, it was time to find a new vehicle. I was somewhat apprehensive about coming into a dealership because of previous experiences I ha by a drunk driver, it was time to find a new vehicle. I was somewhat apprehensive about coming into a dealership because of previous experiences I have had, but Mr. Charlie immediately put me at ease. He actually made purchasing a new vehicle an enjoyable process. He explained all the features and helped me make the best decision for my family. We decided on the 2025 CX-90. He made the car buying process simple and stress free. I am very pleased with the service I received, and would highly recommend anyone who is looking for a vehicle to go see him at Ferman Mazda! More

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Phenomenal experience from Sid meeting us in the parking lot to Thomas bending over backwards to get us the most affordable contract to Caleb locking in the financing with all the necessary perks. Getting lot to Thomas bending over backwards to get us the most affordable contract to Caleb locking in the financing with all the necessary perks. Getting a new car is always anxiety provoking but not with this team at Ferman Mazda! I look forward to working with them again and will recommend them to all my friends. More

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Charlie was incredibly helpful and timely on making sure I got the right vehicle for me. I got the right vehicle for me. More

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After going to multiple dealerships , I have to walk in Fermsn Mazda of Brandon . I was greeted by Charlie, Which he was exceptional. Listened Exactly what I wanted and when I wanted to spend. After a sho Fermsn Mazda of Brandon . I was greeted by Charlie, Which he was exceptional. Listened Exactly what I wanted and when I wanted to spend. After a short wait. Went to see Caleb, the finance manager. It was the shortest and most pleasant time Visiting a finance manager. This team was all very personable. I would recommend Ferman Mazda of Brandon Looking for a great Car Buying experience. Needless to say, I left in my brand new 2025 Mazda CX 50. More

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I just purchased a 2024 CX-5 from David. He was very patient and helpful throughout the almost month long process of buying this car. He answered all my questions, worked to get me a good He was very patient and helpful throughout the almost month long process of buying this car. He answered all my questions, worked to get me a good amount for my trade and worked within my stipulations. I was set on a certain vehicle and waited for it to arrive. He worked with me to set up a delivery time that worked for me and explained everything about the new car very well. Since the sale he has still been available to me to quickly respond to my texts when I had a question. I would recommend him highly to anyone looking to make a purchase. More

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I've just leased a new CX-5 Select from Ferman Mazda, and traded in my old Mazda 3 hatchback (also from Ferman). This time I worked mostly with Ben from Sales and I think he did a great job. We spent hours r traded in my old Mazda 3 hatchback (also from Ferman). This time I worked mostly with Ben from Sales and I think he did a great job. We spent hours reviewing my needs as a customer and several different vehicles and options. It was a very respectful, informative process. It wasn't rushed or pushy. The dealership recognized my customer loyalty both in the discussions and in the offer presented to me. When I expanded my search to other brands, the others were not cooperative in answering my questions trying to understand the financial details. I was happy to go back to Ferman and make the deal on the CX-5. I like the ride, specs, and prefer the interior of Mazdas for cars in my price range. Along with my new vehicle, I'm able to continue a good customer relationship with a service department that I like. I highly recommend a visit to Ferman Mazda for a better car purchasing experience. More

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Used their on line trade in value and received a $43k amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answe amount. I wanted to purchase a $46K Audi. They quoted me a $5K difference. I countered with a $3k offer. 8 hrs later after many texts to get an answere they came back at $9k difference. Why have all the on line tools if not valid. Very terrible customer service. Just proving that the dealer experience is a one way street. Be careful with theses guys. More

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Outstanding experience at Ferman, our salesman David Esau was very professional, helpful, and courteous! He made our car buying experience extremely pleasant and special since we were purchasing our daughter was very professional, helpful, and courteous! He made our car buying experience extremely pleasant and special since we were purchasing our daughter's first car. We would definitely return to purchase for our son. More

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I called on a Sunday, and spoke with Carla. The dealership wasn't opened as yet, but Carla took my info, and told me someone would get back to me asap. It was only a short time later, when Da The dealership wasn't opened as yet, but Carla took my info, and told me someone would get back to me asap. It was only a short time later, when David called, and I told him I was looking for a white 2022 CX-5 turbo signature. He said he would call me back as soon as he checked the inventory. He called back a few minutes later, and told me he had one in stock, and would send me some pictures. He not only sent the pictures, he went out of his way to send me a video, as well. My husband and I went to the dealership later that day, and David had the car waiting for us. It wasn't long after the test drive that I made the decision to purchase the car. I got a good deal on the purchase price, and a good deal on my trade-in. David was absolutely great, while walking me through the process, and I've never had a better experience at any other dealership. I would recommend Ferman Mazda - Brandon to anyone wanting to purchase a new, or used car, and I certainly would refer them to David. I also wanted to mention that working with the Finance Manager, Caleb was also a very good experience. Caleb made the tedious process of signing all the paperwork seamless. I am a very happy customer! More

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This dealership is hands down the best there is in all services.I just purchased my third car in 10 years. services.I just purchased my third car in 10 years. More

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