Kalab Moline

AJ was so pleasant to deal with. He answered all my questions and helped me get my new Carolla Cross Hybrid ready to drive. Thanks AJ! He answered all my questions and helped me get my new Carolla Cross Hybrid ready to drive. Thanks AJ! More

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I’ve now bought multiple vehicles from this dealership and will again. All the sales people have been very good to deal with. and will again. All the sales people have been very good to deal with. More

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Kaleb was fantastic as a sales representative. He worked extremely hard to find the perfect vehicle for me! I would recommend ANYONE to work with him as a sales rep! My only criticism of the deale He worked extremely hard to find the perfect vehicle for me! I would recommend ANYONE to work with him as a sales rep! My only criticism of the dealership would be the communication between management. I was ordered the incorrect vehicle the first time, which then added another month wait time to getting into my new vehicle. More

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Let’s get to the point of this review quickly: They talk a big game about customer service, but don’t care if stepping on you makes them money. My journey with Wilsonville Toyota started yesterday afternoo a big game about customer service, but don’t care if stepping on you makes them money. My journey with Wilsonville Toyota started yesterday afternoon (6/29/24). I spotted a beautiful used 4Runner on the lot. Nearing the time of upgrade of my current 4Runner I spent several hours of my Saturday going over numbers and then letting the staff know that I would return on Sunday to let my wife look over the car and finance numbers. We returned on Sunday with the 4Runner VERY much still available. We spent a couple hours going over numbers, but with a very hungry 8 year old we took a break and said we would return in a hour or so to complete our deal. While we were gone another interested party walked in a began the process of potentially purchasing the car. After returning we sat for almost another hour waiting to see if the person was going to actually purchase the vehicle (And they did). While I understand this is a business, but negotiations in good faith were trampled on. Our salesperson, Kaleb, was outstanding, helpful, friendly, communicative, and understanding. I have honestly not had a better experience with a car salesperson in the nearly 20 years I’ve been buying cars. His sales manager, Troy, well that’s another story. He talked down to my wife afterwards, telling her “I guess you learned a lesson.” I spoke with him as well. And… I guess, at least he was honest in our conversation - telling me “Well I have to run a business here and we have lots of people talk about buying a car, but don’t”. and “She drove 2 hours to look at the vehicle.” Um, I drove an hour - 2 days in a row. So, wow - me too! All you had to do was have ANY staff call us, when we had left to feed our kiddo and we would’ve said “yes” or “no” in an instant. Kaleb did call us when he returned from his lunch and we said “yes!!” Immediately. But, apparently his reach out to us was too late. Per conversation after returning we were told since we left the property, we were no longer 1st in line to purchase the car - good to know AFTER the fact. Not be harsh, but to be honest - Troy just didn’t care about doing the right thing. Unfortunately, I won’t get back the 5 hours over 2 days of time (not counting drive time) we invested in negotiating a deal or the feeling like I was betrayed. I would work with Kaleb again in a heartbeat. But honestly, that might be a difficult task if sales manager Troy is walking the floor. Just remember, Troy’s title is ‘sales manager’, not ‘customer service manager.’ Wilsonville Toyota: don’t tell people how much you care about their experience and then pull a move like this. Not a good look. Not at all. More

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Kalab was phenomenal, made our experience very easy and enjoyable for my partner buying her first car. I am very grateful for how accommodating and helpful he was! enjoyable for my partner buying her first car. I am very grateful for how accommodating and helpful he was! More

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I had a positive experience today. Kalab was super friendly and made us feel very well taken care of! Kalab was super friendly and made us feel very well taken care of! More

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Very quick and kind service. Vehicle took a while to be ready for purchase, but they were very accommodating and repaired anything that we would’ve had to do ourselves if we purc Vehicle took a while to be ready for purchase, but they were very accommodating and repaired anything that we would’ve had to do ourselves if we purchased elsewhere. I work at a different dealership, but I would definitely come back here. More

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Kalab is the best, definitely would come back. Helped us get into a safer vehicle and on top of that something within our budget. He’s definitely got us wanting to comeback again. He’s a real one Helped us get into a safer vehicle and on top of that something within our budget. He’s definitely got us wanting to comeback again. He’s a real one and a brotha for sure More

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I really like the no haggling prices! !! Kalab and AJ took exceptionally good care of us. Made feel like friends and were patient and always ready to answer questions!!! Really looking f !! Kalab and AJ took exceptionally good care of us. Made feel like friends and were patient and always ready to answer questions!!! Really looking forward to buying my next truck from Wilsonville Toyota!! More

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Easy transaction and agent and manager are very freindly. It is highly recomende this store area. It is highly recomende this store area. More

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