Kal Elhamad

Basel and Clyde were amazing to work with! I’ve never experienced service on this level from any other Mercedes dealership. We are hooked! I’ve never experienced service on this level from any other Mercedes dealership. We are hooked! More

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Given a vehicle is often the second-largest purchase in a person’s life, trust and transparency are major factors when it comes time for prospective car buyers to shop for and purchase a car. Basel Abbas person’s life, trust and transparency are major factors when it comes time for prospective car buyers to shop for and purchase a car. Basel Abbas ticked all the boxes mentioned above and provided me with a VIP customer experience. After we discussed my desired vehicles, options, budget, he immediately got to work and presented me with multiple options. Not only was he prompt in getting the vehicle I had selected to the front of the building, but spent a considerable amount of time in go through all the features of the vehicle from how to use MBUX infotainment, cluster panel. While taking the vehicle for a test derive, he used this time to explain other features, such as drive modes, etc and after we returned to the dealership, he then explored how park assist work and then put in action. If you want to a pleasant and satisfactory car-buying experience that is second to none, then Basel is the Man. P.S. I am a repeat Mercedes Benz customer and I'm planning to purchase other cars, one for my wife and another for my son. Najib El Otmani More

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I recently purchased an AMG GLE 53 Coupe from Basel, and I couldn’t be happier with the experience. Earlier this year, Basel also helped my mom purchase her car, and now it feels like he’s truly become part I couldn’t be happier with the experience. Earlier this year, Basel also helped my mom purchase her car, and now it feels like he’s truly become part of our family. His warmth, professionalism, and dedication to his clients go far beyond expectations. Basel took the time to understand my needs, answered every question with care, and ensured the process was seamless and stress-free. He treats his customers like family, and his genuine approach makes such a difference. I’m forever grateful for the way he went above and beyond for both me and my mom. If you’re looking for a trusted professional who truly puts his heart into what he does, Basel is the person to see. Thank you, Basel, for making this such a special experience for our family More

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Outstanding sales and service from beginning to end. The entire process was seamless and efficient. The entire process was seamless and efficient. More

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Outstanding customer service which great attention. Beaux And Khal went above and beyond to make sure I feel home and get a great deal. Could not have a a better service. Beaux And Khal went above and beyond to make sure I feel home and get a great deal. Could not have a a better service. More

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Kal from Mercedes-Benz of Grapevine was extremely patient and helpful throughout the entire process, making sure I was well-taken care of! If you need a vehicle, go to Kal at MBoGV! and helpful throughout the entire process, making sure I was well-taken care of! If you need a vehicle, go to Kal at MBoGV! More

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I had an amazing experience! Khal really helped me and was able to meet my needs!! Would definitely recommend him and would go back to this place! Khal really helped me and was able to meet my needs!! Would definitely recommend him and would go back to this place! More

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I recently purchased my Mercedes and I had a fantastic experience. Kal Elhamad was extremely knowledgeable, helpful, and patient throughout the entire process. He took the time to understand my needs and experience. Kal Elhamad was extremely knowledgeable, helpful, and patient throughout the entire process. He took the time to understand my needs and preferences, and he was able to find the perfect car for me. I highly recommend visiting Kal at this dealership. Great customer service and a great car-buying experience! More

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Kal provided excellent customer service and professionalism. He was accommodating and made us feel comfortable through the whole transaction. Kal made the car buying experience more enjoyable a professionalism. He was accommodating and made us feel comfortable through the whole transaction. Kal made the car buying experience more enjoyable and I would recommend this dealer to anyone! More

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I recently purchased a Mercedes EQB 300 and I had the pleasure of working with Kal. The experience was outstanding from start to finish. Kal was incredibly knowledgeable, patient, and attentive to my nee pleasure of working with Kal. The experience was outstanding from start to finish. Kal was incredibly knowledgeable, patient, and attentive to my needs. He took the time to understand what I was looking for and guided me through the entire process with ease. The level of customer service I received was exceptional, making the whole car-buying experience enjoyable and stress-free. More

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