Kaitlyn Forsyth

It was a pleasurable experience, just wish financing was better. With my credit score being almost 800, I thought that I could get a better rate than 6.4 percent. better. With my credit score being almost 800, I thought that I could get a better rate than 6.4 percent. More

by herndon1960 Verified Customer Verified Customer

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I hope my experience is not common, and judging by the other reviews mine does seem to be an outlier. But it's still worth saying. I bought a 2021 Honda HR-V online with a sales representative, who was ve other reviews mine does seem to be an outlier. But it's still worth saying. I bought a 2021 Honda HR-V online with a sales representative, who was very kind and showed me all the parts of the car I wanted to see over the phone. I was very satisfied with this part of the experience. However, this is where the problems started. The car was delivered several days later than he had promised because the delivery drivers forgot to pick it up, then despite specifically asking for a new air filter (smoker car), the car was delivered with no air filter. I also noticed a dead passenger-side headlight. Naturally, I reached out to my sales rep and asked for these to be replaced or reimbursed, <$40, and he agreed wholeheartedly to do so upon the loan clearing. When it did, I reached back out periodically and didn't receive a response for a couple of weeks. It turned out that he was no longer with the company. At that point, I reached out to several other people at the company who were unaware of the promise my rep had made. Fortunately, I had the text receipts which helped my case. Communicating with the dealership was difficult as phones were often busy, and emails went unreturned. Almost three months after receiving the car, I finally received a reimbursement check in the mail for the amount of the replacement filter and headlight and I am grateful for those at the company that advocated for me. I know in my head that this is probably an isolated incident, but I wanted to share anyway just in case. More

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Bayside Ford is an amazing dealership to work with. Their service department cannot be beat and is consistently providing above the board service. They help us maintain our fleet and routinely provid Their service department cannot be beat and is consistently providing above the board service. They help us maintain our fleet and routinely provide excellent care at a minimal cost. More

by kbailey4 Verified Customer Verified Customer

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Katlyn from finance is amazing! She was very helpful assisting me last Fall and is the epitome of professional and customer focused. Greg from service is very nice and has been a She was very helpful assisting me last Fall and is the epitome of professional and customer focused. Greg from service is very nice and has been a great help getting my vehicle in and out. More

by jamesscheible Verified Customer Verified Customer

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Work with Isaac On purchasing my new 2002 BMW. You took the time to walk me through step by step so I always knew what was going on. Thanks for taking the time to make this experience memorable You took the time to walk me through step by step so I always knew what was going on. Thanks for taking the time to make this experience memorable More

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Rylee was absolutely FABULOUS! Throughout the entire process, she was professional, courteous, and incredibly patient, making sure we felt comfortable and informed every step of th Throughout the entire process, she was professional, courteous, and incredibly patient, making sure we felt comfortable and informed every step of the way. Thanks to her expertise and dedication, we drove off the lot in our dream car! More

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Amazing car buying experience! Bayside Ford had by far the most friendly staff and comfortable show room. The sales team was fantastic as well as the finance manager. From start to Bayside Ford had by far the most friendly staff and comfortable show room. The sales team was fantastic as well as the finance manager. From start to finish everything was excellent. Thank you More

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My salesman was extremely helpful,knowledgeable and polite The finance department was quick and helpful polite The finance department was quick and helpful More

by johnscole Verified Customer Verified Customer

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It has not been the best purchase since the salesman left immediately after purchase and there were issues with the vehicle when I picked it up and 3 major issues with vehicle in just a few months after purc immediately after purchase and there were issues with the vehicle when I picked it up and 3 major issues with vehicle in just a few months after purchase. Although not really dealership issues but the way it got handled wasn't top notch, but it did get handled. I stayed with Bayside on this purchase because of the quality service I received from Bayside in Prince Frederick but can't say I have received the same personal service as I got there with this dealership. More

by jdburfoot Verified Customer Verified Customer

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Issac did it again. ... Excellent customer service, we are completely satisfied with his work and the work of the dealership. ... Excellent customer service, we are completely satisfied with his work and the work of the dealership. More

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