Kailah Flores-Malone | Page 5
Service Advisor
Russ Darrow Honda
10851 W Metro Auto Mall
Milwaukee, WI 53224
42 Reviews
Write a Review42 Reviews of Kailah Flores-Malone
March 03, 2026
My appointment was handled very poorly. I made an appointment the week before, very clearly stated what I needed done and arranged to drop the car off the night before for the 7am appointme I made an appointment the week before, very clearly stated what I needed done and arranged to drop the car off the night before for the 7am appointment. When I.called at 10am the day of the appointment, no one seemed to know anything about my car or appointment. Turns out, it hadn’t even been pulled in yet. Finally got my car serviced but one of the services I specifically requested (battery testing) was not done. I’m unclear what the point of making an appointment was when 1) my car sat untouched until I called hours later and 2) my requested services weren’t all performed More

