Kacy Hendricks
Kacy Hendricks at Audi Dallas
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Kacy Hendricks

New Vehicle Inventory Manager/Senior Audi Brand Specialist

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

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14 Reviews

Dealership Experience

21 yrs, 6 mos

Industry Experience

25 yrs, 9 mos

Languages Spoken

English English

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14 Reviews

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14 Reviews of Kacy Hendricks

January 20, 2024

Dealership Rating
Employee Rating

Audi Dallas is The Best. Top-Top-Quality service (sales, service, driveway, across the board, with Zero pretentiousness. Great people. Wonderful dealership. More

by dmusket
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2024

Audi Dallas responded

dmusket, thank you for sharing kind words regarding your experience with our top-quality experience across sales service and post-sale! Thank you for your business and your feedback. See you next time. Thanks again!

March 26, 2023

Dealership Rating
Employee Rating

Excellent customer service, and exceptional repeat client treatment, always go above & beyond to meet my needs. Hassle free treatment. More

by MARILYN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hornsby, Ricardo Viveros , Jordan Windham

Mar 27, 2023

Audi Dallas responded

MARILYN, thank you for your 5-stars! We're glad to hear our team provides excellent customer service! We look forward to serving you additionally in the future. Best wishes!

Mar 26, 2023

MARILYN responded

Excellent customer service, and exceptional repeat client treatment, always go above & beyond to meet my needs. Hassle free treatment.

January 17, 2023

Dealership Rating
Employee Rating

Kacy is Amazing. She's very friendly and ready to give extra miles just to give you the best service. More

by Vic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 17, 2023

Audi Dallas responded

Vic, thank you for sharing praise regarding your expeirence working with Kacy! We appreciate you taking time to share the experience. Congrats on the new car. See you next time. Thanks again!

August 02, 2022

Dealership Rating
Employee Rating

Audi Dallas is a very efficient and professional business operation, I enjoyed my experience them. More

by lynchtexas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2022

Audi Dallas responded

lynchtexas, thank you for your 5-stars. We're pleased to hear our team provided an efficient and professional experience! We appreciate your feedback and look forward to serving you additionally next time. Take care!

July 03, 2022

Dealership Rating
Employee Rating

Anyone can sell you an Audi, but who can maintain them? At Audi Dallas, they service Audis and they perform this work professionally and reasonably. I have purchased three Audis from Audi Dallas and there More

by Larsson75201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erik Muniz

Jul 04, 2022

Audi Dallas responded

Larsson75201, thanks for the five-stars! We're glad to hear our team provides professional service! We appreciate your praise. See you next time. Thanks again!

Jul 03, 2022

Larsson75201 responded

Yes

November 13, 2021

Dealership Rating
Employee Rating

Kacy Hendricks was efficient and professional, as was Ally in finance. No surprises…the price was as agreed, and the interest rate was exceptional. Top notch Audi dealership. This was my 10th or so ne More

by Don Istook
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hornsby , Alli Gantt

Nov 15, 2021

Audi Dallas responded

Don, thanks for the five-star praise regarding your experience working with Kacy and Alli in sales and finance! We appreciate your feedback and pleased to hear your TENTH new Audi in 8 years (and the first with us) was a success! We're always here to assist when the need arises and look forward to your future visits. Thanks again!

October 28, 2021

Dealership Rating
Employee Rating

The dealership and my salesperson make me feel appreciated and like family where I would want to keep buying cars there More

by mglazer
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Windham

Oct 29, 2021

Audi Dallas responded

mglazer, thank you for shopping with us and noting you felt like family! We appreciate your kind words and look forward to serving you again next time. Best wishes!

October 15, 2021

Dealership Rating
Employee Rating

Great customer service, very prompt in returning the vehicle. Have been a customer for 12 years with various Audi models. Vehicle maintenance & service is great! More

by MARILYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Windham

Oct 16, 2021

Audi Dallas responded

Marilynlapepa, we appreciate your kind words regarding working with Jordan and Kacy in service. We're pleased to hear your experiences with us over the last 12 years have been excellent and look forward to serving you for years to come. See you next time! Thanks again!

January 15, 2021

Dealership Rating
Employee Rating

Always prompt and friendly service. I have owned and leased several Audis over the years and their team is always on top of their game! More

by vbost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Seely

Jan 16, 2021

Audi Dallas responded

Vbost, thanks for your 5-star praise and mention of prompt and friendly service. We appreciate your endorsement and look forward to future opportunities to serve you. See you next time. Best wishes!

January 30, 2020

Dealership Rating
Employee Rating

40k service, also had wheel/tire/dent/recall repairs. All were taken care of. After service had a tire issue and Jordan went above expectations to address/fix. Excellent experience!!! One of the best. On my More

by rcrav
Recommend Dealer
Yes

Other Employees Tagged: Jordan Windham

Jan 31, 2020

Audi Dallas responded

rcrav, thanks for stopping in for your 40k service! We're pleased that Kacy and Jordan were able to provide you a 5-star experience in service. Let us know when we may assist you next. Thanks again and have a lovely weekend!

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