Kacie Kuchinskas
Kacie Kuchinskas at Toyota of Scranton
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Kacie Kuchinskas

Service BDC

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.7
222 Reviews

Dealership Experience

6 yrs, 5 mos

4.7

222 Reviews

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222 Reviews of Kacie Kuchinskas

November 02, 2024

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Employee Rating

Nickell my sales person was great. She maintained contact with me from my initial visit and made making my easy. Toyota of Scranton excels in all their departments. I have been a l More

by PJCJM
Service Price Transparency
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Recommend Dealer
Yes
Nov 02, 2024

Toyota of Scranton responded

PJCJM, Thank you so much for your kind words and for being a loyal part of our Toyota of Scranton family since 2010! We're thrilled to hear that Nickell provided you with excellent service and kept in touch throughout your experience. It’s wonderful to know you find our environment friendly and stress-free and our service department top-notch. We truly value your continued trust in us and look forward to serving you for many more years to come. Thank you again for your support! Warm regards, The Toyota of Scranton Team

October 22, 2024

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The best dealership to buy new or used cars from! Thank you Toyota of Scranton! More

by JSKEEN8790
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Recommend Dealer
Yes
Oct 22, 2024

Toyota of Scranton responded

JSKEEN8790, Thank you for your amazing review! We're thrilled to be considered the best dealership for new and used cars. It means a lot to us that you had such a positive experience. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future Regards, The Toyota of Scranton Team

October 19, 2024

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The service attitude was very good. They also asked my sister and I to sit together in the company and gave us breakfast. More

by RUIC2210
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Recommend Dealer
Yes
Oct 22, 2024

Toyota of Scranton responded

RUIC2210, Thank you for sharing your experience! We're so glad to hear that you and your sister enjoyed our hospitality and that our team made you feel comfortable. It’s important to us that our guests feel taken care of, and we're happy we could provide a pleasant visit with breakfast as well. We look forward to welcoming you back in the future! Warm regards, The Service Team Toyota of Scranton

October 08, 2024

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dealing with Toyota is good and the workmanship is great but the labor cost is too high a good customer should get reduced labor charges and senior discounts should apply More

by THOMASSAVERO
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Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones

Oct 08, 2024

Toyota of Scranton responded

THOMASSAVERO, Thank you for your feedback and for being a valued customer! We’re happy to hear that you are pleased with our workmanship and overall experience. At Toyota of Scranton, we strive to provide high-quality service while maintaining fair and competitive pricing. We understand your concern about labor costs, and we do offer promotions and discounts periodically to help our customers save on service. Additionally, we’re always looking for ways to support our senior customers, and your suggestion will be taken into consideration. If you have any questions or would like more information on current offers, please feel free to reach out to us directly. We look forward to continuing to serve you! Warm regards, The Service Team Toyota of Scranton

October 07, 2024

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As always my experience with Scranton Toyota's service department was excellent. The advisor apprised me of the cost and had the vehicle done as soon as possible More

by silverfocks
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Recommend Dealer
Yes
Oct 08, 2024

Toyota of Scranton responded

silverfocks, Thank you for your wonderful feedback! We’re so glad to hear that your experience with our service department was excellent once again. Keeping you informed and ensuring your vehicle is ready as soon as possible is always our priority. We appreciate your continued trust in Toyota of Scranton and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

October 07, 2024

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I think the service is excellent and service advisor, Kacie Grieco, is wonderful and very helpful. More

by CHARLOTTEAY
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Recommend Dealer
Yes
Oct 08, 2024

Toyota of Scranton responded

CHARLOTTEAY, Thank you so much for your wonderful review! We’re thrilled to hear that you found our service excellent, and we’re especially glad that Kacie Grieco provided you with the helpful and attentive care you deserve. We’ll be sure to share your kind words with her. Your satisfaction is always our priority, and we look forward to serving you again in the future. Thank you for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

September 28, 2024

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Were clear, and upfront about everything I needed done. The shuttle service was excellent! All around great service. More

by LHOLBECK975
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Recommend Dealer
Yes
Sep 28, 2024

Toyota of Scranton responded

LHOLBECK975, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. It’s always our goal to be clear and upfront with every customer about their vehicle’s needs, and we're glad our shuttle service was convenient for you. Your feedback means a lot to us, and we look forward to providing you with the same great service during your next visit. Thanks again for choosing Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

September 20, 2024

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They always take great care of me and my truck at the dealership one of the best in the area More

by Ryan
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Recommend Dealer
Yes
Sep 23, 2024

Toyota of Scranton responded

Ryan, Thank you so much for your kind review! We’re thrilled to hear that you consistently have a great experience with us and that we’ve earned your trust in taking care of both you and your truck. It’s an honor to be considered one of the best in the area! If there’s ever anything more we can do to assist, please don’t hesitate to reach out. We look forward to seeing you again! Best regards, The Service Team Toyota of Scranton

September 04, 2024

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Muy buen servicio y excelente trato al cliente. Todo el personal se destaca por la amabilidad hacia los visitantes More

by mpsmaty
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Recommend Dealer
Yes
Sep 04, 2024

Toyota of Scranton responded

mpsmaty, Gracias por tu increíble reseña. Nuestro personal hace todo lo posible para brindar una excelente experiencia en cada visita. Nos alegra que disfrute haciendo negocios en nuestro concesionario. Un cordial saludo, El equipo Toyota de Scranton

September 03, 2024

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Service was prompt and service advisor was terrific. She was knowledgeable, professional and pleasant. Work was completed in a timely matter and everything was more than satisfactory. More

by wampac56
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 04, 2024

Toyota of Scranton responded

wampac56, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a positive experience and that Kacie met your expectations with her knowledge, professionalism, and pleasant demeanor. It's wonderful to know that everything was completed to your satisfaction and in a timely manner. If you ever need anything else or have further questions, please don't hesitate to reach out. We look forward to serving you again in the future! Best regards, The Service Team Toyota of Scranton

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