Kacie Kuchinskas
Kacie Kuchinskas at Toyota of Scranton
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Kacie Kuchinskas

Service BDC

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
238 Reviews

Dealership Experience

6 yrs, 10 mos

4.8

238 Reviews

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238 Reviews of Kacie Kuchinskas

March 26, 2025

Dealership Rating
Employee Rating

They took care of me fast and keep me in the loop. Kacie let me know what was suggested for my next visit. The vehicle was clean and washed when I got it back. More

by PMOTHER88
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2025

Toyota of Scranton responded

PMOTHER88, Thank you so much for your kind words! We're thrilled to hear that you were taken care of quickly and kept in the loop throughout your visit. Kacie will be so happy to know you appreciated her recommendations for next time. We're also glad your vehicle came back to you clean and freshly washed — just the way it should be! We look forward to seeing you again. Warm regards, The Service Team Toyota of Scranton

March 26, 2025

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Employee Rating

Am always pleased with the time and work ethic at Toyota. Kacie is always knowledgeable and courteous Never had to bring a vehicle back for work not done properly More

by silverfocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 30, 2025

Toyota of Scranton responded

silverfocks, Thank you for your wonderful feedback! We're so glad to hear that you've consistently had positive experiences with our team and that Kacie continues to impress with her knowledge and professionalism. It means a lot to know the work is done right the first time — that's exactly what we strive for. We truly appreciate your trust in Toyota of Scranton! All the best, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

March 26, 2025

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My next card will be a Toyota purchased from Scranton Toyota. Pleased with service reps. More

by YAZUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ebrahin Evertsz

Mar 30, 2025

Toyota of Scranton responded

YAZUY, Thank you so much for your kind words and future vote of confidence! We're thrilled to hear you're pleased with our service team and look forward to helping you with your next Toyota when the time comes. We truly appreciate your support! Best, The Toyota of Scranton Team

March 04, 2025

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The service crew is very nice and are always willing to help us when we need it More

by MOLLIEMROZ
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa

Mar 04, 2025

Toyota of Scranton responded

MOLLIEMROZ, Thank you for your kind words! We're so glad to hear that our service team is always there to help when you need it. We appreciate your support and look forward to assisting you again in the future! Warm regards, Service Team Toyota of Scranton

February 11, 2025

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Great dealership. Everybody there is professional, knows their stuff, and treats me with politeness and respect. I highly recommend this dealership. It's not just a More

by JEFF
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kevin Morrow , Andrew Weinberger

Feb 11, 2025

Toyota of Scranton responded

JEFF, Thank you for your thoughtful review! We’re thrilled to hear that our team’s professionalism, knowledge, and respect made your experience a great one. Your recommendation means a lot to us! We truly believe that our people make the difference, and we're grateful for the opportunity to serve you. See you next time! Warm regards, The Toyota of Scranton Team

January 29, 2025

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Employee Rating

Clean, seemingly well-organized dealership. Loved how prompt the service was! A nice touch giving you a food voucher while you wait. Dealt with Kacey, she was professional yes, but not warm, no More

by VERNONCHRISTOPHER
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2025

Toyota of Scranton responded

VERNONCHRISTOPHER, Thank you for sharing your feedback! We're glad to hear about your experience, and we truly appreciate your time. However, it's important for us to know the name that the vehicle is registered to so we can fully understand everything you've shared in your review. If you'd like, please reach out to us directly— 570.702.8776. We’d love the opportunity to assist you further! Take care, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

January 21, 2025

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I love this dealership! I feel like a good friend coming to visit when I walk through those doors. Everyone there is just so nice. David Grieco and Kacie Grieco always take More

by jillamullen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Grieco

Jan 21, 2025

Toyota of Scranton responded

Wow, Jillamullen! Your kind words truly made our day! We're so grateful for your loyalty and thrilled to hear that David and Kacie Grieco make every visit feel like catching up with good friends. Providing a welcoming and informative experience is what we strive for, and knowing you feel taken care of means the world to us. We can't wait to see you again—thank you for being such a valued part of our Toyota of Scranton family! Thank you, The Service Team Toyota of Scranton

January 01, 2025

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Employee Rating

Dealership was friendly and staff was very helpful. They even offered snacks and coffee while negotiating. More

by ROKONJR
Recommend Dealer
Yes
Jan 02, 2025

Toyota of Scranton responded

ROKONJR, Thank you for your wonderful review! We're so glad to hear that you found our team friendly and helpful. We believe the little extras, like snacks and coffee, help make the experience more enjoyable. It was a pleasure working with you, and we truly appreciate your feedback. If you ever need anything, don't hesitate to reach out! Warm regards, The Toyota of Scranton Team

December 28, 2024

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My Experience was good. Very friendly people at the dealership. I would recommend them to anyone More

by LEESHA65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Toyota of Scranton responded

LEESHA65, Thank you for your kind review! We're so glad to hear you had a good experience and found our team friendly. Your recommendation means a lot to us! If you ever need anything in the future, we’re here to help. Enjoy your vehicle! Warm regards, The Service Team Toyota of Scranton

December 11, 2024

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Employee Rating

They are professional. They are polite. They are helpful. They are quick with service. They have good mechanics and enough mechanics. Their whole service department is More

by JEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Thomas, Kevin Morrow , Andrew Weinberger

Dec 11, 2024

Toyota of Scranton responded

JEFF, Thank you for sharing such kind words about our service department! We're delighted to hear that our team’s professionalism, politeness, and efficiency made your experience a positive one. It's great to know you appreciate our skilled mechanics and the effort we put into providing quick and helpful service. Your support means a lot to us, and we look forward to continuing to serve you! Thank you, The Service Team Toyota of Scranton

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