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Kacie Kuchinskas
Kacie Kuchinskas at Toyota of Scranton
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Kacie Kuchinskas

Service BDC

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.8
224 Reviews

Dealership Experience

6 yrs, 5 mos

4.8

224 Reviews

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224 Reviews of Kacie Kuchinskas

November 20, 2024

Dealership Rating
Employee Rating

Toyota of Scranton is always a great experience. All staff in all Departments I’ve dealt with over the past 15 years are top shelf. More

by PJCJM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Justin Cheverez, Nicki Natiello

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November 18, 2024

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Employee Rating

Kacie was excellent! She kept me in the loop throughout the appointment and she was very knowledgeable. More

by JERHUBDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 19, 2024

Toyota of Scranton responded

JERHUBDAN, Thank you so much for your kind words and for sharing your experience! We're thrilled to hear that Kacie provided you with excellent service and kept you informed throughout your appointment. Your satisfaction is our priority, and we're lucky to have team members like Kacie who go above and beyond. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again! Warm regards, The Service Team Toyota of Scranton

November 02, 2024

Dealership Rating
Employee Rating

Nickell my sales person was great. She maintained contact with me from my initial visit and made making my easy. Toyota of Scranton excels in all their departments. I have been a l More

by PJCJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones, Alan Aimer, David Grieco, Justin Cheverez, Nicki Natiello

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Nov 02, 2024

Toyota of Scranton responded

PJCJM, Thank you so much for your kind words and for being a loyal part of our Toyota of Scranton family since 2010! We're thrilled to hear that Nickell provided you with excellent service and kept in touch throughout your experience. It’s wonderful to know you find our environment friendly and stress-free and our service department top-notch. We truly value your continued trust in us and look forward to serving you for many more years to come. Thank you again for your support! Warm regards, The Toyota of Scranton Team

October 22, 2024

Dealership Rating
Employee Rating

The best dealership to buy new or used cars from! Thank you Toyota of Scranton! More

by JSKEEN8790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones, Alan Aimer, Christine Shean, Ashley Ochwat, Chelsea Zongilla, Hailee Politz

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Oct 22, 2024

Toyota of Scranton responded

JSKEEN8790, Thank you for your amazing review! We're thrilled to be considered the best dealership for new and used cars. It means a lot to us that you had such a positive experience. Thank you for choosing Toyota of Scranton, and we look forward to serving you again in the future Regards, The Toyota of Scranton Team

October 19, 2024

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Employee Rating

The service attitude was very good. They also asked my sister and I to sit together in the company and gave us breakfast. More

by RUIC2210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tiffany Peoples, Stephanie Jones

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Oct 22, 2024

Toyota of Scranton responded

RUIC2210, Thank you for sharing your experience! We're so glad to hear that you and your sister enjoyed our hospitality and that our team made you feel comfortable. It’s important to us that our guests feel taken care of, and we're happy we could provide a pleasant visit with breakfast as well. We look forward to welcoming you back in the future! Warm regards, The Service Team Toyota of Scranton

October 08, 2024

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Employee Rating

dealing with Toyota is good and the workmanship is great but the labor cost is too high a good customer should get reduced labor charges and senior discounts should apply More

by THOMASSAVERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Stephanie Jones

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Oct 08, 2024

Toyota of Scranton responded

THOMASSAVERO, Thank you for your feedback and for being a valued customer! We’re happy to hear that you are pleased with our workmanship and overall experience. At Toyota of Scranton, we strive to provide high-quality service while maintaining fair and competitive pricing. We understand your concern about labor costs, and we do offer promotions and discounts periodically to help our customers save on service. Additionally, we’re always looking for ways to support our senior customers, and your suggestion will be taken into consideration. If you have any questions or would like more information on current offers, please feel free to reach out to us directly. We look forward to continuing to serve you! Warm regards, The Service Team Toyota of Scranton

October 07, 2024

Dealership Rating
Employee Rating

As always my experience with Scranton Toyota's service department was excellent. The advisor apprised me of the cost and had the vehicle done as soon as possible More

by silverfocks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2024

Toyota of Scranton responded

silverfocks, Thank you for your wonderful feedback! We’re so glad to hear that your experience with our service department was excellent once again. Keeping you informed and ensuring your vehicle is ready as soon as possible is always our priority. We appreciate your continued trust in Toyota of Scranton and look forward to assisting you again in the future! Warm regards, The Service Team Toyota of Scranton

October 07, 2024

Dealership Rating
Employee Rating

I think the service is excellent and service advisor, Kacie Grieco, is wonderful and very helpful. More

by CHARLOTTEAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 08, 2024

Toyota of Scranton responded

CHARLOTTEAY, Thank you so much for your wonderful review! We’re thrilled to hear that you found our service excellent, and we’re especially glad that Kacie Grieco provided you with the helpful and attentive care you deserve. We’ll be sure to share your kind words with her. Your satisfaction is always our priority, and we look forward to serving you again in the future. Thank you for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

September 28, 2024

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Employee Rating

Were clear, and upfront about everything I needed done. The shuttle service was excellent! All around great service. More

by LHOLBECK975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 28, 2024

Toyota of Scranton responded

LHOLBECK975, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. It’s always our goal to be clear and upfront with every customer about their vehicle’s needs, and we're glad our shuttle service was convenient for you. Your feedback means a lot to us, and we look forward to providing you with the same great service during your next visit. Thanks again for choosing Toyota of Scranton! Warm regards, The Service Team Toyota of Scranton

September 20, 2024

Dealership Rating
Employee Rating

They always take great care of me and my truck at the dealership one of the best in the area More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 23, 2024

Toyota of Scranton responded

Ryan, Thank you so much for your kind review! We’re thrilled to hear that you consistently have a great experience with us and that we’ve earned your trust in taking care of both you and your truck. It’s an honor to be considered one of the best in the area! If there’s ever anything more we can do to assist, please don’t hesitate to reach out. We look forward to seeing you again! Best regards, The Service Team Toyota of Scranton

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