Kacey McPherson

The team was very helpful and knowledgeable and extremely supportive. I would highly recommend to all my friends and family, thank you for your great service! supportive. I would highly recommend to all my friends and family, thank you for your great service! More

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I’ve been going to this dealership for year before they were auto nation and ever since it was bought out the service has just been absolutely awful. Full service checks to my car have not been completed u were auto nation and ever since it was bought out the service has just been absolutely awful. Full service checks to my car have not been completed upon my request. No one has informed me the last few times of what needs to be kept an eye on or changed out. Other then what I went there for my service and appointment. I’m truly disappointed. I used to get the best service now I can barely get acknowledged More

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Everyone has always been very friendly and knowledgeable. I trust them to work on my vehicle. I trust them to work on my vehicle. More

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I see why Pikes Peak Acura has a 2.6 rating. There was young man that wanted to sell me a vehicle. I gave him my range 20k. I gave him two makes Toyota and Chevy. He finds a vehicle that matches for 23k. young man that wanted to sell me a vehicle. I gave him my range 20k. I gave him two makes Toyota and Chevy. He finds a vehicle that matches for 23k. By the way this young man happened to be the "Sales Manager" and he was training another young man. I mentioned to him "please just give me the bottom line number, off the lot". So he returns with the number 26k ! 1. Psychology of sales rule 1.: it's always better to come down in price, makes the customer "feel" like he got a good deal. Hot shot Mr. Salesmanager went up 3k. Sales rule 2. Don't get pissed off at the customer when doesn't go for the "deal" you offered... When I wrote him my number which was within 1k of the number I originally shared with him he appeared agitated and immediately showed me the door like I was a bum or criminal. No negotiation, no second option, no alternatives. I think because I drove an old truck, was a little bit rough looking that he thought I wasn't serious. Well that was a bad experience for me and he's the one that "engineered it". The sad thing is that his "trainee" got some bad training out of that scenario maybe he learned what "not" to do. Needless to say I won't be coming back and I hope that people who read this won't have to endure what di d. More

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"Excellent" Kacey was awesome, professional and quick to reply. I was very impressed with how timely and helpful he was with everything we asked of him, never di Kacey was awesome, professional and quick to reply. I was very impressed with how timely and helpful he was with everything we asked of him, never did we once have to wait on anything and all our questions were answered within just a few minutes. We made our decision and purchased two vehicles within a matter of a few days! More

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Great Kacey was great. An hour till closing and he took us to another location to get the Jeep I wanted. The sales manager was great with working around my Kacey was great. An hour till closing and he took us to another location to get the Jeep I wanted. The sales manager was great with working around my price I needed! More

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Great used MDX Kacey was such a pleasure to work with! He spent his whole day making sure I was completely satisfied with the car I was choosing. It was a cold sno Kacey was such a pleasure to work with! He spent his whole day making sure I was completely satisfied with the car I was choosing. It was a cold snowy day and we spent a lot of time driving together that day. Thanks for putting up with all my craziness Kacey! You can find Kacey at Preferred Pre-Owned More

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Kacey McPherson is so awesome !! Kacey was so great ! He was super friendly and knowledgeable. The whole experience was great !! They worked with us on a trade in for two cars and got Kacey was so great ! He was super friendly and knowledgeable. The whole experience was great !! They worked with us on a trade in for two cars and got us into the vehicle we wanted the same day !! More

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The best experience I ever had at a dealership! 5 stars. Kasey was awesome as well as the entire staff making me feel like a person and not a sale. A+ service. Great and clean show room floor. Top s 5 stars. Kasey was awesome as well as the entire staff making me feel like a person and not a sale. A+ service. Great and clean show room floor. Top shelf vehicles. Cant say enough about everyone there that worked with me and made me feel very welcome. Thanks to Kasey for all his hard work and quick and timely response to phone calls and e-mails. More

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EXCELLENT SERVICE Very n I've and patient sales rep. Went above and beyond of what I expected from a sales rep. Made the whole process easy!!! Very n I've and patient sales rep. Went above and beyond of what I expected from a sales rep. Made the whole process easy!!! More

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