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KYLE JAMES
KYLE JAMES | Page 9
Toyota Service Ambassador
Fred Anderson Toyota of Sanford
3321 NC Hwy 87 S
Sanford, NC 27332
325 Reviews
Dealership Experience
12 yrs, 7 mos
Industry Experience
12 yrs, 7 mos
Languages Spoken
English
325 Reviews
Write a Review
325 Reviews of KYLE JAMES
June 25, 2020
Service good, but price unreasonable After having 12 volt battery replaced keyless entry would not function. The tech stated the 2 keys would have to be reprogramed. This took 45 minute After having 12 volt battery replaced keyless entry would not function. The tech stated the 2 keys would have to be reprogramed. This took 45 minutes, with initial charge of $300. This was later reduced to $200, but I still found this to be unreasonable. Summary states the keyless switch was off and had to be turned on. If that was all that was actually done, then the charge was more than excessive. It was performed in a timely manner (appt. was at 9, and finished by 9:45). More
by WILLIAMHAYES
Verified CustomerOther Employees Tagged: Julian Hernandez
June 25, 2020
Appointment TImes I made an appointment for 11:30 and at 1:30 had to ask how much longer would it take. When asked about they had to look for my car and it was sitting I made an appointment for 11:30 and at 1:30 had to ask how much longer would it take. When asked about they had to look for my car and it was sitting around back. I make an appointment because I work and I don't have that long for lunch. If it can't be done in that time frame then I would have been glad to reschedule all they had to do was tell me that they were overbooked. More
by MLETT0
Other Employees Tagged: Chan Coleman, Julian Hernandez
June 25, 2020
Way too over priced, staff didn’t know much of anything. I drive a hybrid car, and when I went to pick my car up after the oil change, it had been left in the BATTERY in mode and nobody could tell me for ho I drive a hybrid car, and when I went to pick my car up after the oil change, it had been left in the BATTERY in mode and nobody could tell me for how long. They didn’t want to do anything about it either. Will never go back, I’ll just stick to my Just Tires and I suggest you guys go elsewhere too! More
by valeriehnunn
Other Employees Tagged: Chan Coleman, Julian Hernandez
June 21, 2020
Very excellent customer service from start to finish! It was a great service appointment, the staff provided quality service and explained well what was wrong with the car from start to finish! It was a great service appointment, the staff provided quality service and explained well what was wrong with the car More
by THIERRYTUYISHIMIRE
June 17, 2020
Exemplary customer service. I had a short wait time in a lovely waiting area supplied with coffee and doughnuts! I highly recommend Fred Anderson Toyota of Sanford. Thank you, Jennie Thomas Shepard. lovely waiting area supplied with coffee and doughnuts! I highly recommend Fred Anderson Toyota of Sanford. Thank you, Jennie Thomas Shepard. More
by Jenlyn0902
Other Employees Tagged: Chan Coleman, Julian Hernandez
June 16, 2020
Service was provided in a timely, professional manner. Kyle was courtesy and friendly. Service was performed as requested. You are requiring too many words for this survey Kyle was courtesy and friendly. Service was performed as requested. You are requiring too many words for this survey More
by Gaynellerosser
June 15, 2020
Great Service Getting service at Fred Anderson Toyota of Sanford is always a great experience. They are fast friendly and do a great job. Would highly recommend t Getting service at Fred Anderson Toyota of Sanford is always a great experience. They are fast friendly and do a great job. Would highly recommend to everyone. More
by monasguy03
Other Employees Tagged: Chan Coleman, Julian Hernandez
June 11, 2020
214 service and not even a car wash. Technicians were pleasant enough, however a car wash on a luxury vehicle should be required with every service appointment. pleasant enough, however a car wash on a luxury vehicle should be required with every service appointment. More
by TRICIAGARDNERMEJIA
Other Employees Tagged: Chan Coleman, Julian Hernandez
May 27, 2020
Customer service is always great. The waiting room is always super clean. Coffee and bottles water is always offered free of charge and I’m always in and out in a timely manner. always super clean. Coffee and bottles water is always offered free of charge and I’m always in and out in a timely manner. More
by ARIELSMOM143
Other Employees Tagged: Chan Coleman, Julian Hernandez
May 26, 2020
Service above and beyond I had some in depth engine work done on my Prius. The service department team took extremely good care and even though it wasnt fixed on the first re I had some in depth engine work done on my Prius. The service department team took extremely good care and even though it wasnt fixed on the first repair, they made sure it was done right. Now I have my car back and it runs perfect. Thanks! More
by satcom1973
