KYLE JAMES | Page 8

Inspection I was immediately greeted with a Fred Sanford Toyota associate who was welcoming and accommodating. My car was inspected in the time promised and give I was immediately greeted with a Fred Sanford Toyota associate who was welcoming and accommodating. My car was inspected in the time promised and given back to me clean. A very easy and comfortable appointment. Well pleased. More

by Ldhbfh Verified Customer Verified Customer

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It was good. I like coming to the Toyota place. I wish I come afford another new car. I would to buy a Corolla hatchback. come afford another new car. I would to buy a Corolla hatchback. More

by PEGG23 Verified Customer Verified Customer

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I go to the Fred Anderson in Sanford because it is closest to my home. It is a Toyota dealer and I have a Nissan. They could not inform me what was going on with a noise I was hearing in the front end closest to my home. It is a Toyota dealer and I have a Nissan. They could not inform me what was going on with a noise I was hearing in the front end possibly due to a unit. I was informed because my vehicle was not a Toyota they could not find out what was wrong with it to bring it to a Nissan dealership. I personally felt if Fred Anderson is going to sell all makes and models shouldn't all their dealerships be able to work on the numerous makes and models they sell? My thoughts. I will find another mechanic to look at my vehicle. More

by JANETMACIE7 Verified Customer Verified Customer

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Yes, the experience was great this time, I guess because didn’t have as many customers.... did run my care they care wash this time...... didn’t have as many customers.... did run my care they care wash this time...... More

by allan_lawson2000 Verified Customer Verified Customer

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Great service I've never been here before. I'll be coming back for sure. Everyone was really helpful and explained everything in detail. You've won a customer! I've never been here before. I'll be coming back for sure. Everyone was really helpful and explained everything in detail. You've won a customer! More

by RAM.UPADHYAYA Verified Customer Verified Customer

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First Service check and Kyle James was who I dealt with and he was great to work with. Will be going back for all service needs. and he was great to work with. Will be going back for all service needs. More

by COOPERW1988 Verified Customer Verified Customer

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This Toyota dealership is awesome! They are professional, honest, and work hard to guarantee quality service at an affordable/ fair price. Thank you for the exceptional experience. -Maranda honest, and work hard to guarantee quality service at an affordable/ fair price. Thank you for the exceptional experience. -Maranda More

by mrh582 Verified Customer Verified Customer

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I was very disappointed with the service advisor. I wrote on the coupon and reiterating twice to the service adviser to inform the mechanic not to change my wiper blades because I had just replaced the wrote on the coupon and reiterating twice to the service adviser to inform the mechanic not to change my wiper blades because I had just replaced the wiper blades. ( New wiper blades came with the coupon along with a oil change and tire rotation). I told him to put the new wiper blades in the car on the passenger side. I was informed that the mechanic did replace the blades and threw the ones he took off the car away. The service adviser then told me he would give me an additional set to replace the ones that was thrown away and they would be inside the car on the passenger side. Well he did give me a new set of wiper blades but they were for a Hybrid vehicle which I DO NOT have. I have a 2010 Toyota Camry LE 6 cylinder. The blades was not the same size 1 was 20 inches and 1 was 24 inches they do not fit my car. They did not cut the Maintenance light off or do a multi point inspection to inform me what if needed any additional maintenance. I feel this adviser is very dishonest and do not care about pleasing the customer. This is the worst experience I have had with the Service Department. More

by APRIL_NANCE Verified Customer Verified Customer

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Required service 65,000 mile service on our Highlander. Alternator belt needed replacing. Thanks for letting us know as we take long driving trips. Kyle kept us inf 65,000 mile service on our Highlander. Alternator belt needed replacing. Thanks for letting us know as we take long driving trips. Kyle kept us informed and asked if wanted car washed. Have always had good service reps and service since arriving in Sanford 15 years ago. More

by EDMISH5660 Verified Customer Verified Customer

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I called the dealership for service three different times. I was told that it was being treated as an urgent issue and never wants received a return call. times. I was told that it was being treated as an urgent issue and never wants received a return call. More

by saundersjimw Verified Customer Verified Customer

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