KYLE JAMES
KYLE JAMES at Fred Anderson Toyota of Sanford
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KYLE JAMES

Toyota Service Ambassador

Fred Anderson Toyota of Sanford

3321 NC Hwy 87 S
Sanford, NC 27332

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rated
317 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

10 yrs, 10 mos

Languages Spoken

English English

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rated

317 Reviews

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317 Reviews of KYLE JAMES

February 01, 2021

Dealership Rating
Employee Rating

I had been taking my bmw that I purchased from there, to get serviced for last 3 yrs and not to much of a problem and then made appointment brought it out and waited 3 hours to only be told they couldn't d More

by Bodiedw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Chan Coleman, Julian Hernandez

Apr 29, 2021

Fred Anderson Toyota of Sanford responded

We are disappointed to hear that you did not have a more positive experience with us at Fred Anderson Toyota of Sanford. We would like the opportunity to address your concerns. Please reach out to us directly at the number below when you have a chance. Thank you, and we look forward to hearing from you. Bryan Newton- Service Director 919-895-6505

November 30, 2020

Dealership Rating
Employee Rating

Always a great experience- the GM and service manager go above and beyond to make sure the service is great! Everyone there has a smile on their face! More

by DAVISON36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez , Greg Davison

Dec 02, 2020

Fred Anderson Toyota of Sanford responded

Hi, we're so glad that your experience at Fred Anderson Toyota of Sanford was above and beyond your expectations! We hope to be of service to you again in the future. Safe travels!

November 30, 2020

Dealership Rating
Employee Rating

Always a great visit at Fred Anderson Toyota. I know I can trust them for all of my service needs. When I drop off my car I know the advisor and my tech will take care of my vehicle. Always a fair price a More

by VINCE KEISLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2020

Fred Anderson Toyota of Sanford responded

Hi Vince, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Toyota of Sanford. Please don't hesitate to reach out to us if there's anything more we can do!

November 30, 2020

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Employee Rating

The employees were professional and also rendered excellent customer customer. Service was conducted on a reasonable amount of time and the service call me on my phone upon completion to pick up my More

by FATMATABCOLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez

Dec 02, 2020

Fred Anderson Toyota of Sanford responded

Hi, thanks for your praise and kind comments about the team at Fred Anderson Toyota of Sanford. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 29, 2020

Dealership Rating
Employee Rating

As usual the Service team was outstanding and my vehicle was well taken care of. Advisors are always polite and willing to make it a positive experience. More

by WEHRLY1BIRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Luther

Dec 01, 2020

Fred Anderson Toyota of Sanford responded

Hi! We appreciate your positive review about your recent experience with Fred Anderson Toyota of Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2020

Dealership Rating
Employee Rating

Thank you for helping my daughter with her car. Especially being so far away from home for college. We really appreciated all the help and looking forward to future business. More

by JohnS.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez

Nov 25, 2020

Fred Anderson Toyota of Sanford responded

Hi John., we here at Fred Anderson Toyota of Sanford are very happy to have provided your daughter with such a positive experience! Tell her please don't hesitate to reach out if there's anything additional we can do. Happy trails!

November 23, 2020

Dealership Rating
Employee Rating

I drive out of my way to come to this toyota these guys and gals at Fred Anderson is just a different type of people theyre are kind and work so well and speedy! I will continue to use them while I'm here More

by COURTNEY3125
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 24, 2020

Fred Anderson Toyota of Sanford responded

Courtney, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Fred Anderson Toyota of Sanford. We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2020

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Employee Rating

Routine, prompt, clean. Inspection caught something that could be dangerous and alerted me. I feel an excellent relationship with the service department. Have had 3 cars serviced there for 9 years. More

by MIKE.FOCKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 19, 2020

Fred Anderson Toyota of Sanford responded

Thank you for your continued support with our Service Department. We look forward to many more years! Greg Davison-GM 919.895.6516

November 11, 2020

Dealership Rating
Employee Rating

Kyle James was outstanding taking care of our van’s 20000 mile checkup. He went over everything with us that they had done. The tires were bad so I had them put new ones on. The dealership in my opinio More

by FRED.SAVINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 16, 2020

Fred Anderson Toyota of Sanford responded

Hi, we here at Fred Anderson Toyota of Sanford are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 09, 2020

Dealership Rating
Employee Rating

Had a 9am appointment for an oil change. I was there for an hour and 45 minutes. Seems a bit long considering I had a scheduled time. More

by HEATH0219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chan Coleman, Julian Hernandez

Nov 10, 2020

Fred Anderson Toyota of Sanford responded

Hello! Thank you so much for your comments about Fred Anderson Toyota of Sanford! We sincerely thank you for the positive review and look forward to seeing you and serving you again even better next visit!

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