I would give Alpha Motorsports zero stars if I could.
For nearly a year, they repeatedly lied about helping me with a refinance, stringing me along and giving me the runaround every time I reached out. N
For nearly a year, they repeatedly lied about helping me with a refinance, stringing me along and giving me the runaround every time I reached out. Not once did anyone call or email me back like they said they would. Their customer service is beyond terrible—every interaction was met with an unprofessional attitude, abrupt hang-ups, and complete disregard for basic courtesy. This dealership is nothing but a nightmare to deal with. If you’re thinking about buying a car from them, do yourself a favor and go literally anywhere else. I wouldn’t trust them with a bicycle, let alone a vehicle. Avoid at all costs!
More
by CC
Mar 31, 2025 -
Alpha Motorsports of Manassas responded
Dear CC,
We sincerely apologize for your experience with Alpha Motorsports. Providing excellent customer service is our priority, and we regret that we fell short in your case. Your feedback is very concerning, and we take it seriously.
We would love the opportunity to address your concerns and work toward a resolution. Please reach out to our management team at ace@alphamotorsport.net so we can better understand your situation and find a way to make things right.
Thank you for bringing this to our attention. We appreciate your feedback and hope to improve moving forward.
Best regards,
Ace Cespedes
general manager
and the Alpha MotorSports sales Team
https://www.alphamotorsport.net/
My name is Giovanni, had a great experience here at auto
alpha. Abdul was very ontop of everything we needed and showed very good hospitality, definitely would recommend any one to come get best prices and
alpha. Abdul was very ontop of everything we needed and showed very good hospitality, definitely would recommend any one to come get best prices and great customer service with Abdul ! 20/10 experience!
More
by Giovanni
Mar 17, 2025 -
Alpha Motorsports of Manassas responded
Dear Giovanni,
Thank you so much for your fantastic review! We're thrilled to hear that Abdul provided you with top-notch service and hospitality. We always strive to deliver the best prices and customer experience, and it's great to know that Abdul was able to exceed your expectations.
Your 20/10 rating means the world to us, and we truly appreciate your recommendation! We look forward to assisting you again in the future!
Best regards,
Ace Cespedes
general manager
and the Alpha MotorSports Sales Team
https://www.alphamotorsport.net/
Had extensive damage to the vehicle they apparently knew
about but did not divulge to me when I brought this to there attention only 2 hours after leaving the dealership they said they can fix it if I pay f
about but did not divulge to me when I brought this to there attention only 2 hours after leaving the dealership they said they can fix it if I pay for it they will lie to you and sell you a broken vehicle
More
by Jacobm5
Mar 17, 2025 -
Alpha Motorsports of Manassas responded
Dear Jacob,
We sincerely apologize for your experience and understand your frustration. We take all customer feedback seriously and are committed to ensuring that every vehicle we sell is in the best possible condition.
We take all our customers through a test drive, and you also had the opportunity to walk around the vehicle, inspect both the interior and exterior, and seemed happy with your purchase before driving off. We want to make things right and would appreciate the opportunity to address this situation. Please contact us directly so we can resolve this to your satisfaction.
Our goal is to provide transparent, honest service to all our customers, and we would love the chance to regain your trust.
Best regards,
Ace Cespedes
general manager
and the Alpha MotorSports Sales Team
https://www.alphamotorsport.net/
I have purchased a Tesla here with Jason and David as the
Financial advisor. The process go very smoothly and fast. The customer service is super nice, great advise from both Jason and David too.
Financial advisor. The process go very smoothly and fast. The customer service is super nice, great advise from both Jason and David too.
More
by Cinkhai60
Mar 03, 2025 -
Alpha Motorsports of Manassas responded
Dear Cinkhai60,
Thank you for taking the time to share your experience! We’re thrilled to hear that Jason and David provided you with excellent service and made your Tesla purchase smooth and efficient. Customer satisfaction is our top priority, and we truly appreciate your kind words. If you ever need anything in the future, please don’t hesitate to reach out. Enjoy your new Tesla!
Best regards
Ace Cespedes
general manager
and the Alpha MotorSports sales Team
https://www.alphamotorsport.net/
This was the best car buying experience I've ever had!
Great, friendly, and fast.
Great, friendly, and fast.
More
by Rocketolove
Mar 03, 2025 -
Alpha Motorsports of Manassas responded
Thank you for your wonderful feedback! We're delighted to hear that you had the best car-buying experience with us. Providing a friendly and efficient process is what we strive for, and we're glad we could make it happen for you. Enjoy your new car, and let us know if we can assist you in the future!
Best regards
Ace Cespedes
general manager
and the Alpha MotorSports sales Team
https://www.alphamotorsport.net/
I am a repeat customer and came for a corolla.
Jason and David helped me out.
Jason and David helped me out.
More
by Cnugent1996
Feb 27, 2025 -
Alpha Motorsports of Manassas responded
Thank you for being a valued repeat customer! We're so glad Jason and David could assist you with your Corolla. Your continued trust means the world to us, and we look forward to serving you again in the future. Enjoy your new ride!
Warm Regards,
Ace Cespedes
general manager
and the Alpha MotorSports sales Team
https://www.alphamotorsport.net/
This team is one of the best, everyone there is very
helpful and knowledgeable about the job. my agent Malissa was very respectful and helpful.
Great job 5 start all around
helpful and knowledgeable about the job. my agent Malissa was very respectful and helpful.
Great job 5 start all around
More
by Abu
Feb 25, 2025 -
Alpha Motorsports of Manassas responded
Thank you so much, Abu! We’re thrilled to hear that you had such a great experience with our team. We take pride in providing knowledgeable and respectful service, and we’re glad Malissa made a positive impact on your visit. Your 5-star support means the world to us! Enjoy your new car, and we look forward to assisting you again in the future!
warm regards,
Ace Cespedes
general manager
and the Alpha MotorSports sales Team
https://www.alphamotorsport.net/
Very friendly staff, Ace, Jason, David were great!
The purchase was fast and with no hassle
The purchase was fast and with no hassle
More
by Quincx0
Feb 18, 2025 -
Alpha Motorsports of Manassas responded
"Thank you for your wonderful review! We're thrilled to hear that Ace, Jason, and David made your experience smooth and hassle-free. We truly appreciate your support and hope you enjoy your new car. Let us know if you ever need anything in the future!
Best Regards,
Ace Cespedes
general manager
and the Alpha MotorSports sales Team
https://www.alphamotorsport.net/
Great service.
I got in and out quick. I got a a great deal and help with financing
I got in and out quick. I got a a great deal and help with financing
More
by sam.razjooyan
Feb 10, 2025 -
Alpha Motorsports of Manassas responded
Thank you, Sam! We’re so glad to hear you had a great experience and that we could help make the process quick and easy for you. Enjoy your new purchase, and let us know if you ever need anything in the future!
Best Regards,
Ace Cespedes
general manager
and the Alpha MotorSports sales Team
https://www.alphamotorsport.net/
Jason was good.
He helped us through the process. It was easy and quick time.
He helped us through the process. It was easy and quick time.
More
by Sazurashid
Feb 10, 2025 -
Alpha Motorsports of Manassas responded
Thank you, Sazurashid! We're happy to hear that Jason made the process easy and quick for you. We appreciate your business and hope to serve you again in the future!
Best Regards,
Ace Cespedes
general manager
and the Alpha MotorSports sales Team
https://www.alphamotorsport.net/