KENNETH FINCHER
KENNETH FINCHER at Toyota of Montgomery
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KENNETH FINCHER

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Toyota of Montgomery

911 Eastern Blvd
Montgomery, AL 36117

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1 Review of KENNETH FINCHER

May 18, 2024

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We brought our vehicle in for an oil change and rotation and balance of tires, when we left, our steering wheel began to shake and it never stopped. We took it back and they blamed it on the weights coming More

by 8atrucking
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No

Other Employees Tagged: BRUCE FORTE, ALAN GILMORE, TYLER GIVAN, DEANTE HENDERSON , TOM GOODMAN, ALLEN GRAHAM, JEREMY GREGORY, JERICHO HALL, JEON HOSIK

May 20, 2024

Toyota of Montgomery responded

I'm sincerely sorry to read about your experience with the oil change and tire balance. We aim for top-notch service and efficiency, so it's disappointing to know we fell short this time around. I'd like the opportunity to discuss what happened further and see how we can make things right for you - please reach out at your earliest convenience. Thank you, Kyle Riggs - Customer Relationship Manager - (334) 272-7147

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