Justine Ammiano

Justine is simply amazing. I was in a bind when my alternator belt broke and I was suppose to go on vacation the next day. I called if I could drop off my car and Justine was s I was in a bind when my alternator belt broke and I was suppose to go on vacation the next day. I called if I could drop off my car and Justine was sure I will take care of everything you go have a great vacation. When I came back, my car was good as new and back on the road again. Justine, you're the best! Thank you, Charlie Milo More

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Great service walked in got quoted signed and approved in an hour. Great service. Thank you. an hour. Great service. Thank you. More

by JAZ_PONTIC Verified Customer Verified Customer

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They were excellent! Justine was very good she answered every question I had about my car was super nice entire time thank you again. BMW 540i customer they did me a huge Justine was very good she answered every question I had about my car was super nice entire time thank you again. BMW 540i customer they did me a huge favor and fixed my car from another dealer More

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My entire family comes here because we are taken care of so well! Love them all so well! Love them all More

by JERRYSIMO Verified Customer Verified Customer

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Coming to BMW Freehold is always a wonderful experience, everyone is so friendly & kind! The technician who works on my car, Bobby is always so thorough and efficient & always takes the time to explain to m everyone is so friendly & kind! The technician who works on my car, Bobby is always so thorough and efficient & always takes the time to explain to me what it is that he is working on! BMW freehold always feels like family & I couldn’t recommend them enough! More

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Orville is a big asset to Freehold BMW was extremely satisfied with the service was extremely accommodating. satisfied with the service was extremely accommodating. More

by GRANDMAHELEN819 Verified Customer Verified Customer

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I’ve dealt with both sales and service, both experiences have been absolutely dreadful, I’ve never experienced such lack of customer care. They barely treat you like a human here. Sales: When I came in l have been absolutely dreadful, I’ve never experienced such lack of customer care. They barely treat you like a human here. Sales: When I came in looking to purchase a brand new car I was treated so poorly and discriminated against for my age, the sales person did not take me seriously, I was 19 at the time, looking to purchase an M4 competition, sales person gave me one price, and did not negotiate with me at all, seemed completely uninterested the entire time and couldn’t wait for me to leave, so I did, and ended up purchasing a brand new M4 comp at open road BMW where I was treated like a valued customer. Service: When my car broke down I had it towed to BMW of freehold because it is the dealership closest to me, what a mistake that was. I was given 0 updates about my car for the entire week, reaching the service advisor was actually impossible, the communication was terrible and I was left in the dark while they had my $100,000 car in their shop. To get updates I would have to call the dealership several times, if a secretary was kind enough to answer the phone she would relay my message to the service advisor Justine, and she would message me back through text the following day. When I explained I wanted my car towed to a different dealership they told me I would have to setup the tow myself. Absolutely ridiculous and everyone in this dealership should be ashamed. Terrible business, you’ve lost me as a customer for life, if this is your first time purchasing a BMW, save yourself the headache and go anywhere else! More

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Gian is one of the best BMW technicians and overall car mechanics I know. He is thorough and really know what he’s doing. He’s a pleasure to work with and always has a good attitude. mechanics I know. He is thorough and really know what he’s doing. He’s a pleasure to work with and always has a good attitude. More

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I’ve been coming to the BMW of Freehold for a little over 5 years now for cars & maintenance & have always been amazed at how professional & kind the entire staff is. 5 years now for cars & maintenance & have always been amazed at how professional & kind the entire staff is. More

by KYLIEBROWNLEE7 Verified Customer Verified Customer

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I was treated very well they had a lot of patience with helping us decide on which vehicle to purchase they listen to all our needs and concerns they get 10 stars frank went way out his way to please us helping us decide on which vehicle to purchase they listen to all our needs and concerns they get 10 stars frank went way out his way to please us John was extremely helpful explaining the car to my wife I highly recommend them More

by RICHARD88911 Verified Customer Verified Customer

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