Justine Ammiano
Justine Ammiano at BMW of Freehold
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Justine Ammiano

Service Advisor

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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4.8
47 Reviews
4.8

47 Reviews

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47 Reviews of Justine Ammiano

November 18, 2024

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Employee Rating

Great service walked in got quoted signed and approved in an hour. Great service. Thank you. More

by JAZ_PONTIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Eustice, Frank Catania

Nov 18, 2024

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with our team at BMW of Freehold. We look forward to seeing you again for more efficient service!

October 18, 2024

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Employee Rating

They were excellent! Justine was very good she answered every question I had about my car was super nice entire time thank you again. BMW 540i customer they did me a huge More

by Gerard D
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

BMW of Freehold responded

Hi Gerard! We're delighted to hear that Justine and the entire team at BMW of Freehold provided you with an excellent experience. Thank you for recommending us, and we look forward to seeing you again!

September 14, 2024

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My entire family comes here because we are taken care of so well! Love them all More

by JERRYSIMO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 17, 2024

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with our team at BMW of Freehold. Come again soon!

August 23, 2024

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Employee Rating

Coming to BMW Freehold is always a wonderful experience, everyone is so friendly & kind! The technician who works on my car, Bobby is always so thorough and efficient & always takes the time to explain to m More

by Lauren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2024

BMW of Freehold responded

Lauren, we're delighted to hear that Bobby and the team at BMW of Freehold make you feel like family! Thanks for your kind words and recommendation.

July 20, 2024

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Orville is a big asset to Freehold BMW was extremely satisfied with the service was extremely accommodating. More

by GRANDMAHELEN819
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orville Bynoe

Jul 21, 2024

BMW of Freehold responded

Hello! We're delighted to hear that Orville provided such accommodating service at BMW of Freehold. Thank you for sharing your positive experience. Come again soon!

July 10, 2024

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Employee Rating

I’ve dealt with both sales and service, both experiences have been absolutely dreadful, I’ve never experienced such lack of customer care. They barely treat you like a human here. Sales: When I came in l More

by Nikolas
Service Time
Service Communication
Recommend Dealer
No
Jul 16, 2024

BMW of Freehold responded

Nikolas, your experience is deeply concerning to us. We strive for excellent customer care and this feedback is not indicative of the service we aim to provide. I would like the opportunity to discuss this further with you and address these issues directly. Please reach out when convenient so we may work towards a resolution. Thank you, Dori Dado - General Manager - ddado@dchusa.com

June 13, 2024

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Employee Rating

Gian is one of the best BMW technicians and overall car mechanics I know. He is thorough and really know what he’s doing. He’s a pleasure to work with and always has a good attitude. More

by Blakehurst777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laude Arnaldi, Gregory Itkin, Kelly Costa, Juwon Brown, Gianluca Mirra, Bobby Burrows , Christian Kowalczyk, Fernando Lema-Hasing

Jun 18, 2024

BMW of Freehold responded

Hi Blake! Thank you for highlighting Gian's expertise and positive attitude! We're proud to have such a dedicated technician on our team at BMW of Freehold. We appreciate your feedback and look forward to serving you again!

May 19, 2024

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I’ve been coming to the BMW of Freehold for a little over 5 years now for cars & maintenance & have always been amazed at how professional & kind the entire staff is. More

by KYLIEBROWNLEE7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruslan Gayetsky, Kelly Costa, Michael Chang, Ashley Kelsch , Mohammad (Moe) Awadallah, Fernando Lema-Hasing

May 19, 2024

BMW of Freehold responded

Hi Kylie! We're so glad to have had you as a loyal customer at BMW of Freehold for over 5 years! It's great to know our team has consistently provided professional and kind service. Thanks for your support and come again soon!

April 16, 2024

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Employee Rating

I was treated very well they had a lot of patience with helping us decide on which vehicle to purchase they listen to all our needs and concerns they get 10 stars frank went way out his way to please us More

by RICHARD88911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 18, 2024

BMW of Freehold responded

Hi Richard! It's great to know that Frank and John went above and beyond in assisting you at BMW of Freehold. We're glad we could meet your needs! Thanks for the recommendation and come again soon!

April 13, 2024

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Employee Rating

In the midst of a family medical crisis, we discovered water accumulating in the body of our X3. Thankfully we trust the Freehold dealership and were able to work with Justine Ammiano. She managed the re More

by lucillemtm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

BMW of Freehold responded

Hello! We're glad to know that Justine and our team at BMW of Freehold were able to assist you during such a challenging time. It's great hearing how smoothly the repair process went, allowing you not miss any important appointments. We look forward to seeing you again when it's time for your next X series!

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