47 Reviews
Write a Review47 Reviews of Justine Ammiano
November 18, 2024
Great service walked in got quoted signed and approved in an hour. Great service. Thank you. an hour. Great service. Thank you. More
Other Employees Tagged: Mark Eustice, Frank Catania
October 18, 2024
They were excellent! Justine was very good she answered every question I had about my car was super nice entire time thank you again. BMW 540i customer they did me a huge Justine was very good she answered every question I had about my car was super nice entire time thank you again. BMW 540i customer they did me a huge favor and fixed my car from another dealer More
September 14, 2024
My entire family comes here because we are taken care of so well! Love them all so well! Love them all More
Other Employees Tagged: Dori Dado, Michael Monteleone, Maria Shouldice, Craig Forman, Kelly Costa, Frank Catania, Pierre Gonzales, Mohammad (Little Moe Hamad
August 23, 2024
Coming to BMW Freehold is always a wonderful experience, everyone is so friendly & kind! The technician who works on my car, Bobby is always so thorough and efficient & always takes the time to explain to m everyone is so friendly & kind! The technician who works on my car, Bobby is always so thorough and efficient & always takes the time to explain to me what it is that he is working on! BMW freehold always feels like family & I couldn’t recommend them enough! More
Other Employees Tagged: Craig Forman, Juwon Brown, Owen Hyde, Gianluca Mirra, Bobby Burrows, Yeriel Perez , Christian Kowalczyk
July 20, 2024
Orville is a big asset to Freehold BMW was extremely satisfied with the service was extremely accommodating. satisfied with the service was extremely accommodating. More
Other Employees Tagged: Orville Bynoe
July 10, 2024
I’ve dealt with both sales and service, both experiences have been absolutely dreadful, I’ve never experienced such lack of customer care. They barely treat you like a human here. Sales: When I came in l have been absolutely dreadful, I’ve never experienced such lack of customer care. They barely treat you like a human here. Sales: When I came in looking to purchase a brand new car I was treated so poorly and discriminated against for my age, the sales person did not take me seriously, I was 19 at the time, looking to purchase an M4 competition, sales person gave me one price, and did not negotiate with me at all, seemed completely uninterested the entire time and couldn’t wait for me to leave, so I did, and ended up purchasing a brand new M4 comp at open road BMW where I was treated like a valued customer. Service: When my car broke down I had it towed to BMW of freehold because it is the dealership closest to me, what a mistake that was. I was given 0 updates about my car for the entire week, reaching the service advisor was actually impossible, the communication was terrible and I was left in the dark while they had my $100,000 car in their shop. To get updates I would have to call the dealership several times, if a secretary was kind enough to answer the phone she would relay my message to the service advisor Justine, and she would message me back through text the following day. When I explained I wanted my car towed to a different dealership they told me I would have to setup the tow myself. Absolutely ridiculous and everyone in this dealership should be ashamed. Terrible business, you’ve lost me as a customer for life, if this is your first time purchasing a BMW, save yourself the headache and go anywhere else! More
June 13, 2024
Gian is one of the best BMW technicians and overall car mechanics I know. He is thorough and really know what he’s doing. He’s a pleasure to work with and always has a good attitude. mechanics I know. He is thorough and really know what he’s doing. He’s a pleasure to work with and always has a good attitude. More
Other Employees Tagged: Laude Arnaldi, Gregory Itkin, Kelly Costa, Juwon Brown, Gianluca Mirra, Bobby Burrows , Christian Kowalczyk, Fernando Lema-Hasing
May 19, 2024
I’ve been coming to the BMW of Freehold for a little over 5 years now for cars & maintenance & have always been amazed at how professional & kind the entire staff is. 5 years now for cars & maintenance & have always been amazed at how professional & kind the entire staff is. More
Other Employees Tagged: Ruslan Gayetsky, Kelly Costa, Michael Chang, Ashley Kelsch , Mohammad (Moe) Awadallah, Fernando Lema-Hasing
April 16, 2024
I was treated very well they had a lot of patience with helping us decide on which vehicle to purchase they listen to all our needs and concerns they get 10 stars frank went way out his way to please us helping us decide on which vehicle to purchase they listen to all our needs and concerns they get 10 stars frank went way out his way to please us John was extremely helpful explaining the car to my wife I highly recommend them More
Other Employees Tagged: Dori Dado, Ruslan Gayetsky, Maria Shouldice, Danny Claro, John Cheung, Frank Catania, James Cathers, Mohammad (Little Moe Hamad , Mohammad (Moe) Awadallah
April 13, 2024
In the midst of a family medical crisis, we discovered water accumulating in the body of our X3. Thankfully we trust the Freehold dealership and were able to work with Justine Ammiano. She managed the re water accumulating in the body of our X3. Thankfully we trust the Freehold dealership and were able to work with Justine Ammiano. She managed the repair smoothly, enabling us to keep every doctor's appointment. Her ability to plan and coordinate the repair process was exemplary. She guided us through each step with patience and kindness. This is our fourth BMW in the X series: when we are ready for the next one we will go wherever Justine is working. She is a wonderful representative of a professionally-run organization. More