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Justin Worrell

Overview Reviews (155) Inventory (384)

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Justin Worrell

Assistant Service Manager

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.8

155 Reviews

Overview Reviews (155) Inventory (384)

4.8

155 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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155 Reviews of Justin Worrell

September 25, 2025

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Employee Rating

They take very good care of you with service and friendliness. Honestly the best dealership I've ever been too! friendliness. Honestly the best dealership I've ever been too! More

by austinkalnins

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom Caruso, Jasmine Yarwood

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Sep 25, 2025 -

Hyundai of Wesley Chapel responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely, Jose Gesmondi Service Manager

August 30, 2025

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Employee Rating

Justin is great :) He is professional and had me in and out Got my oil changed out Got my oil changed More

by Familyhenry06

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 30, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Jose Gesmondi Service Manager

August 28, 2025

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Excellent service, partially covered under warranty. Gave me a loaner car until work completed. Entirely satisfied! Gave me a loaner car until work completed. Entirely satisfied! More

by PPROFFMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Diaz, Tom Caruso

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Aug 28, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

August 24, 2025

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Employee Rating

Absolute worst dealership I've ever dealt with. After the sale, it's obvious that the customer's time is of no importance to them. Nothing but lies and promies broken. The disfunction starts at th After the sale, it's obvious that the customer's time is of no importance to them. Nothing but lies and promies broken. The disfunction starts at the top. More

by roffutt

Verified Customer

Service Communication

Recommend Dealer

Other Employees Tagged: Jose Fernandez

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Sep 18, 2025 -

Hyundai of Wesley Chapel responded

We're very disappointed to see that you are upset with us. We'd like the chance to speak with you directly about your concerns so that we can address them together but unfortunately we don't have enough information here to reach out to you directly. Manuel Menendez Lopez - Sales Director - manuelmenendezlopez@lithia.com

August 21, 2025

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Good value and excellent service. Mr. Rodriguez runs a great service department and is an excellent advocate for clients and for Hyundai. Mr. Rodriguez runs a great service department and is an excellent advocate for clients and for Hyundai. More

by MP623

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arthur "AJ" Wilson, Anthony Rodriguez

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Aug 21, 2025 -

Hyundai of Wesley Chapel responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hyundai of Wesley Chapel. Sincerely, Jose Gesmondi Service Manager

July 18, 2025

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Employee Rating

Excellent dealership. Clean vehicle. No pressure sales Fair markup on vehicle. Nice financing options Great Clean vehicle. No pressure sales Fair markup on vehicle. Nice financing options Great More

by WESTARTED1976

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell

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Jul 18, 2025 -

Hyundai of Wesley Chapel responded

July 17, 2025

Dealership Rating

Employee Rating

Helped me get in quickly for new tire. Service was professional and timely. Always helpful when needed Service was professional and timely. Always helpful when needed More

by DATPUNKY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Salerno

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Jul 17, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Jose Gesmondi Service Manager

July 14, 2025

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Employee Rating

When I tell you the only place I take my car is to Wesley Chapel Hyundai to have AJ make sure it’s done right!! I only trust him with my car because he will tell me the truth and get my car in shape for all Chapel Hyundai to have AJ make sure it’s done right!! I only trust him with my car because he will tell me the truth and get my car in shape for all my traveling I do for sports. I would buy another Hyundai if I could afford it More

by DAHSP

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Arthur "AJ" Wilson, Craig Battinell, Tom Caruso

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Jul 14, 2025 -

Hyundai of Wesley Chapel responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Hyundai of Wesley Chapel, we look forward to having you as a valued customer for many years to come! Sincerely, Jose Gesmondi Service Manager

July 09, 2025

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Employee Rating

AJ is always at the top of his game. Personal and professional in every way. Always greets me by name and does only the service and repair necessary! No over selling! Personal and professional in every way. Always greets me by name and does only the service and repair necessary! No over selling! More

by PETERSON729

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fernandez, Arthur "AJ" Wilson, Brianna Hacker, Nicole Paquette , Fabio Castellon

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Jul 09, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

July 02, 2025

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Employee Rating

I have only dealt with the dealership on a service level but its been good. but its been good. More

by bcurran4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Worrell

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Jul 02, 2025 -

Hyundai of Wesley Chapel responded

Thanks for sharing about your experience with Hyundai of Wesley Chapel. We appreciate your business and hope to see you again soon! Sincerely, Jose Gesmondi Service Manager

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