Justin Williamson

He helped me understand why the steering wheel shroud wasn’t fixed I do thank him wasn’t fixed I do thank him More

by IMFAT5POUNDS Verified Customer Verified Customer

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Great customer service, amazing team work very clean facility I loved going there Justin was great and comprehensive facility I loved going there Justin was great and comprehensive More

by LADAME86 Verified Customer Verified Customer

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I had previously taken my vehicle in for a recall. They worked on it but said they needed to order some parts and they would be delivered in a couple of days. Way beyond a week passed and I was about They worked on it but said they needed to order some parts and they would be delivered in a couple of days. Way beyond a week passed and I was about to call when I received a call from a young lady who said my parts had been there waiting for me to bring the vehicle in. Well, I never received a call when they arrived. Poor service! But once I finally had the car there the service was good and the service agent was very helpful More

by M.LUCAS Verified Customer Verified Customer

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The moment Justin saw me, he complained to me about my last review. How he knew it was me was concerning, given his level of anger. I was there for the 4th time for the same issue so I was reasonably upse last review. How he knew it was me was concerning, given his level of anger. I was there for the 4th time for the same issue so I was reasonably upset. I had an 8am appointment. My car was not looked at until 10am, for a 20 minute job. I asked what else was being done to my car (i was watching the wok), only to find out that the multi point inspection that i was in for the week previous was not completed. As I was leaving, Justin continue to argue with me, finally telling me I could take my business elsewhere. Given the complete lack of customer service and the needed repeated visits, I will. Justin was not the only staff with below average customer service skills. More

by Lj Verified Customer Verified Customer

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Very professional and friendly. This is my second new purchase from Fiesta in 3 months. The selection is great and the process is very smooth. This is my second new purchase from Fiesta in 3 months. The selection is great and the process is very smooth. More

by DCANDY.DC Verified Customer Verified Customer

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The in person service was helpful and friendly. I was told that my tire would be ordered and changed in a certain amount of time, but it took more than a day longer. I understand a time delay and c I was told that my tire would be ordered and changed in a certain amount of time, but it took more than a day longer. I understand a time delay and can work with that, however the dealership did not communicate that to me, even after me calling multiple times to check on the status. I was promised call backs that never happened multiple times. More

by meghanpbachmann Verified Customer Verified Customer

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easy stress free car shopping experience. stress free maitenence lobby and general waiting experience. Nice. stress free maitenence lobby and general waiting experience. Nice. More

by Colincat9 Verified Customer Verified Customer

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Friendly people at Fiesta Kia. In and out quickly. They kept me updated on my vehicle status. In and out quickly. They kept me updated on my vehicle status. More

by landiswheeler Verified Customer Verified Customer

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I am grateful Justin (MAD xxxxxxTO YOU) took my vehicle though I was a day early for routine maintenance care. However, the oil change price ($142) is excessive at this location; Fiesta Kia. And, I fel though I was a day early for routine maintenance care. However, the oil change price ($142) is excessive at this location; Fiesta Kia. And, I felt uncomfortable in providing my $10 off coupon- I'm unsure why but that is on me. I believe after this visit, I will stick to Pitre Kia where my oil change is normally $100. More

by RIBIT Verified Customer Verified Customer

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Very easy to book an appointment and received excellent care. Justin was pleasant and handled everything with care. care. Justin was pleasant and handled everything with care. More

by RALANZ2018 Verified Customer Verified Customer

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