Justin Swanson
Justin Swanson at Step One GMC Cadillac Fort Walton Beach
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Justin Swanson

Sales

Step One GMC Cadillac Fort Walton Beach

329 Miracle Strip Pkwy SW
Fort Walton Beach, FL 32548

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7 Reviews
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7 Reviews

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7 Reviews of Justin Swanson

December 11, 2024

Dealership Rating
Employee Rating

The sale went quickly and smoothly after test drive. Only three days later a loud knocking. Little to no response until pressed from sales informing me too bad you’re on your own. Really bummed I just b More

by Missmeganmerrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Dec 12, 2024

Step One GMC Cadillac Fort Walton Beach responded

Hello Ms. Merrell, At time of sale, a vehicle that is Sold As Is means there is no warranty active. An extended warranty is offered and will become active 30 days from the date of the sale. We do an inspection on all vehicles before offered for sale. Internal engine issues are difficult to determine if the issue is not active at the time of inspection.

Dec 13, 2024

Missmeganmerrell responded

Understand As is. Unfortunate situation for me and standby my rating that you sold me a car that has a loud knocking noise after 3 days of purchase and now I’m screwed. The public should be aware. My review is accurate. I find you all crooks despite your inspection.

October 04, 2022

Dealership Rating
Employee Rating

Justin Swanson is one of the most knowledgable and competent sales professionals I've come across in a long time. I was searching nationwide for a used BMW i8 (over 100k car), so I've called and deal More

by JanetL
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 31, 2022

Dealership Rating
Employee Rating

Excellent customer service! Justin Swanson made the entire car buying experience easy and enjoyable. I traded in two cars and bought two Cadillac Escalades and he took care of us seamlessly. Everyone w More

by akicole69
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 04, 2021

Dealership Rating
Employee Rating

Ms. Latoya was a kind, sincere person with considerable vehicle knowledge who allowed me to explore my options while making the best Choice for me without pushy sales tactics. More

by destinjames
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Genovese, Macy Maeda, Jeff McKasson, Karen Torre, Latoya Thompson , Jason Burnett, George Lisciotti, Billy Pierce, Tammy Scott

July 22, 2021

Dealership Rating

Justin I would like to thank you for all your hard work to make our out of state purchase and trade in super smooth we are completely satisfied with Our purchase. And will definitely do Our next purchase More

by Tmswanson73
Customer Service
Friendliness
Price
Recommend Dealer
Yes

April 22, 2021

Dealership Rating
Employee Rating

Awesome sales person, will really work to help you make your car dreams come true. Knowledge of product is beyond amazing. Biggest like was no hassling and his willingness. More

by Bruce/Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Junior Johnson, Kimberly Mendez

June 27, 2020

Dealership Rating
Employee Rating

Justin was awesome! Had the car I wanted to look at pulled up close to the building before I got there! Would definitely buy from him again! More

by Jobouss
Recommend Dealer
Yes

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