Justin Spurlock | Page 6

Justin did a great job of explaining everything to me. My tires were worn and he actually to me to the shop to show me. He didn’t give me an ultimatum to force me into a decision, which I tend to worry ab My tires were worn and he actually to me to the shop to show me. He didn’t give me an ultimatum to force me into a decision, which I tend to worry about with dealerships. He gave me all of the details and let me decide if I wanted to get new tires or wait. I appreciate him making sure our car is well cared for and safe to drive. More

by jkpurplemonkeys Verified Customer Verified Customer

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We‘ are very happy with the customer service, No complaints at all. Thank you so much complaints at all. Thank you so much More

by nuernberg1947sep Verified Customer Verified Customer

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Extremely professional and friendly. When you drop off your vehicle you feel that they will not only take care of the vehicle but you as well. When you drop off your vehicle you feel that they will not only take care of the vehicle but you as well. More

by shortje81 Verified Customer Verified Customer

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Justin is quite possibly the worse service advisor ever. First off he talks so quiet it’s as if he’s in a library, you can hardly hear every other word. Second, he has no idea what he is talking about, on a First off he talks so quiet it’s as if he’s in a library, you can hardly hear every other word. Second, he has no idea what he is talking about, on a $50 part he says + labor I rounded it up to $500. How the xxxx is labor $450? Justin must be getting paid directly for the labor because that is out right xxxxxxxx. Also I came this Hyundai a month ago for an oil change package that includes all fluid top offs, now after a month I come back and find out I need brake fluid, that Justin wants to charge me $150 for. I asked him why wasn’t it topped off at the oil change, he responded with it’s only topped off if it’s needed. So what is when it’s needed? When it’s bare minimum brake fluid so instead of it being topped off it’s just nothing is going to be done at all. These service reps and this dealership is a scam and their mechanics are frauds. This dealership is the epitome of why people don’t trust dealerships. I wouldn’t recommend this Hyundai or any Hyundai to anyone after this place. Great job setting a terrible example for you franchise. More

by rteyechea2 Verified Customer Verified Customer

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They were quick, fixing my key pads and doing an oil change, in and out in under one hour. change, in and out in under one hour. More

by Ckurtz Verified Customer Verified Customer

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Justin always is professional, attentive and knowledgable. Always a pleasure to work with. We have 3 cars he takes care of. knowledgable. Always a pleasure to work with. We have 3 cars he takes care of. More

by TBUCH1 Verified Customer Verified Customer

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Justin went above and beyond for us in identifying a couple of noises in our tailgate. We appreciate his attention to detail and will continue working with him and St Augustine Hyundai. Thank you. couple of noises in our tailgate. We appreciate his attention to detail and will continue working with him and St Augustine Hyundai. Thank you. More

by Rstar6264 Verified Customer Verified Customer

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The service department team is excellent. They are knowledgeable and help with options that are available when repairs may become costly. They are knowledgeable and help with options that are available when repairs may become costly. More

by viktorialindsey1509 Verified Customer Verified Customer

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Service department was awesome as always. Made the service appointment online which was easy. They did a oil change and safety inspection in less than an hour.👍🏻 Made the service appointment online which was easy. They did a oil change and safety inspection in less than an hour.👍🏻 More

by jggonefishing Verified Customer Verified Customer

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The service is always quick and efficient and the people are very helpful and friendly are very helpful and friendly More

by FADIFREIGI Verified Customer Verified Customer

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