Justin Spurlock
Justin Spurlock at Hyundai of St Augustine

Justin Spurlock | Page 18

Service Advisor

Hyundai of St Augustine

1111 Marketplace Dr.
St. Augustine, FL 32084

Contact Me
4.8
249 Reviews

BORN IN ST. AUGUSTINE FL , WENT TO SCHOOL FOR AUTOMOTIVE TECHNOLOGY OUT OF HIGH SCHOOL. 25 YEARS YEARS EXPERIENCE AND CERTIFIED IN SEVERAL FIELDS.

Dealership Experience

8 yrs, 6 mos

Industry Experience

27 yrs, 9 mos

Specialties & Trainings

HYUNDAI, NISSAN, DODGE CERTIFIED. SEVERAL SPECIAL TRAINING IN STEERING AND SUSPENSION, TIRES, BRAKES AND ENGINE PERFORMANCE.

4.8

249 Reviews

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249 Reviews of Justin Spurlock

August 23, 2024

Dealership Rating
Employee Rating

We made two trips for a repair to fix trim that keeps popping of the rear passenger window. We wasn’t home 1 week and it popped off. To long of a wait for service. Just for that we were booked out 3 week More

by capt.jkmack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dylan Manucy, Juan Castellano, Fernando Bravo, Jonah Balaun, Matk Boswell , Seth Bowen, Cheryl Buck, McClean Clark

Aug 23, 2024

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. Our service director, Joe King, would like to learn more about your experience. We would be grateful if you could email your best contact information to joeking@hyundaiofstaugustine.org so he may review your concerns and follow up with you personally. We appreciate your patience and understanding as we work as a team to better serve you.

August 23, 2024

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The customer service here is a joke from management down to the service department! I purchased 2 2024 sonata’s both have front number defects, I’ve bought it up to the management team they have no response More

by Jerzz17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sylvester Moore, Tunde O'Connor, Ray Kwasneski , Travis Brubaker, Michael Early, Jimmy Feliciano, Mirena Napier

Aug 23, 2024

Hyundai of St Augustine responded

Our sincere apologies for the level of service you received from our team. Our service director, Joe King, will be following up with you personally to address your concerns. We appreciate your patience and understanding as we work as a team to better serve you.

Aug 28, 2024

Jerzz17 responded

Sincere apologies? My Santa Fe is still sitting in that shop going on 40 days sincerely. I have a child do in 30 days, no one in upper management has reached out at all, so the customer service or carelessness must trickle down from the top. Anyone who can see and: or read this I would NEVER recommend another customer, or relative to this dealership. I will also be posting this on google reviews. This is carelessness, they’ll call and pester you to buy, but won’t call back to fix your vehicle. I am now sitting at Daytona Hyundai getting my Software update because I don’t even think St Augustine is capable of that when they cannot fix a 2024 Sonata bumper or Order the proper parts for my 2024 Sante Fe. I’ve purchased 3 Hyundais each year since 2023, and this is how “VALUED CUSTOMERS” are treated? I recommend anyone in the St Augustine area go to Toyota (you don’t have to go far trust me) or if you must have Hyundai or love the brand as much as I did, then take the drive to Daytona Hyundai.

August 22, 2024

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Knowledgeable and personable technician who explained everything that was being performed when I brought the car in and conducted a summary at the end when the car was delivered. More

by CANESOX
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Recommend Dealer
Yes
Aug 23, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 22, 2024

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exceptional experience starting with the vehicle purchase and continuing at the service department. New location is a tremendous upgrade. More

by msstafla
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jermaine Alvarez , Madison Frickenstein

Aug 23, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 22, 2024

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Employee Rating

It was a very pleasant experience. Very friendly. Kept me up on what they were doing. More

by dragon_claw_76
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 22, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 21, 2024

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Employee Rating

I love taking my car into the New Hyundai service center EVERYONE is so nice and professional they give me top10 service everytime I go and they explain everything as well I tell everyone I meet about Hyun More

by JOANIE5645
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tunde O'Connor , Cheryl Buck, Mirena Napier

Aug 21, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 21, 2024

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Employee Rating

Your new building is beautiful and comfortable. It’s a bit farther to travel for me from Palm Coast but I’m happy with the service More

by peggydill1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 21, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 4 star rating. We appreciate you making the drive from Palm Coast to our new facility. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 21, 2024

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Very pleasant experience, end to end! We did not feel we were sold anything. Instead, we felt taken care of, and listened to, which is how it should be, but not the norm (unfortunately) n More

by Remus
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leon Levit , Jason Jackson

Aug 21, 2024

Hyundai of St Augustine responded

Thank you so much for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 21, 2024

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Employee Rating

My car was driving pretty good after the first visit. I took it back for a recall and now it is not driving correctly More

by nanci_holden
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Hyundai of St Augustine responded

Our sincere apologies you are having issues with your vehicle after your recent visit. We appreciate you bringing this to our attention and a team member will be in contact with you shortly to address your concerns. We sincerely appreciate your understanding as we work harder and smarter everyday as we improve as an organization for our valued guests such as yourself. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

August 20, 2024

Dealership Rating
Employee Rating

Was attentive to my concerns and completed the work I needed done and in a timely manner. More

by tracemac24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Hyundai of St Augustine responded

Thank you for the kind words and 5 star rating. We sincerely appreciate your loyalty to Hyundai of St. Augustine. Best Regards, Andrew DiFeo Owner/GM Hyundai of St. Augustine

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