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Justin Smith
Justin Smith | Page 78
Service Advisor
Capital Hyundai Of Jacksonville
2325 N Marine Blvd
Jacksonville, NC 28546
796 Reviews
796 Reviews
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796 Reviews of Justin Smith
June 23, 2023
xxxxxxxx who lie about the warranty, only got free oil changes for 30k miles, NOT 36k as promised , and the fact that they don’t have complimentary cars but still advertise that they do. They charge as mu changes for 30k miles, NOT 36k as promised , and the fact that they don’t have complimentary cars but still advertise that they do. They charge as much or more than a regular place does for less service, especially oil changes. More
by keeyth
Verified CustomerOther Employees Tagged: Josh Crawford , Mike was my sales guy. Must’ve had the good sense to leave.
June 23, 2023
Justin was our service manager and he was outstanding. Took care of our issues with absolutely no problem. He has my highest recommendation. We are very pleased with the service at this dealership. Took care of our issues with absolutely no problem. He has my highest recommendation. We are very pleased with the service at this dealership. More
by eleshchyshyn
June 22, 2023
This is my favorite dealership. The people are always courteous and professional. I've bought 4 cars from this place since 2017 and it's been a pleasure every time. They're service The people are always courteous and professional. I've bought 4 cars from this place since 2017 and it's been a pleasure every time. They're service department is knowledgeable and professional. I've never had a complaint or inconvenience with this place. More
by goofy_wheels
Other Employees Tagged: Tara Williams, Jerome Clay, Stefan Prevatte, Josh Crawford
June 20, 2023
It took 2 and a half hours for a oil change after having a appointment. Then the service guy said I need new tires on a brand new suv with 27k miles. I knew there was no way after I just got my car inspecte a appointment. Then the service guy said I need new tires on a brand new suv with 27k miles. I knew there was no way after I just got my car inspected a month ago and I tires were still good. I left the dealership went to a tire place and asked them to check my tires. Thank goodness I did my Tires were a 6 30 seconds. But the advisor said they were a 4. Seems like they wanted to get money and lie about it. Poor customer service all around. More
by jessicasimms22
June 20, 2023
Got in early and got out early , excellent service. Friendly staff. Be glad when construction is done. Friendly staff. Be glad when construction is done. More
by danlindaetc
Other Employees Tagged: Josh Crawford
June 20, 2023
Employees were friendly and approachable. The service was quick and they finished within the time frame given. Much appreciated. The service was quick and they finished within the time frame given. Much appreciated. More
by splatapotter
Other Employees Tagged: Josh Crawford
June 20, 2023
Called and made an appointment. Showed up on time for the appointment, to be told that I had no appointment. I left my vehicle to wait and get it in for its service, which took 5. Showed up on time for the appointment, to be told that I had no appointment. I left my vehicle to wait and get it in for its service, which took 5.5 hours. More
by sean.sienia
June 19, 2023
I took my vehicle in to get the O2 sensor in bank 1 replaced. Upon pick up the check engine light remained on even though they said they fixed the issue. They scanned it again and said it read “pending replaced. Upon pick up the check engine light remained on even though they said they fixed the issue. They scanned it again and said it read “pending code” and that it would take more time to figure out the issue. Owner took vehicle come and tan the code again with a reader and it read the same code (P2251) for the O2 sensor. When taking it to another mechanic shop it was found that the o2 sensor was missing a ground connector and that the mechanics at capital Hyundai in Jacksonville did not fix the issue and zip tied parts together. Very disappointed in their efforts. Will not be bringing the vehicle back. More
by Ashley Gippe
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