Justin Smith | Page 76

The timing for the maintenance was very efficient and I also experienced a problem with the cars'paint finish in an area and they addressed it and we will be scheduling further servicing on that. Very very also experienced a problem with the cars'paint finish in an area and they addressed it and we will be scheduling further servicing on that. Very very happy with the concern and efficiency of the dealership! More

by jetmom13 Verified Customer Verified Customer

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The service dept has been good, not great. I went to pick up my vehicle from being serviced and had to wait over 20 minutes with no one asking if they could help. After waiting with other cust I went to pick up my vehicle from being serviced and had to wait over 20 minutes with no one asking if they could help. After waiting with other customers, I approached a staff member and asked if he knew when they’d be back inside. His response was that they didn’t leave until 6 so they weren’t gone and would be back in sometime. He did finally walk outside to go get them a few minutes later. Justin seems very knowledgeable and has always been very helpful over the phone. More

by palisadeowner Verified Customer Verified Customer

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This is by far the BEST service department in eastern NC. They work on every car I own. They work on every car I own. More

by Josh Verified Customer Verified Customer

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He was amazing getting me what I wanted I was very pleased with how he handled the the deal. This is my 3rd purchase from capital now and so far the best experience I have. Keep up the amazing work pleased with how he handled the the deal. This is my 3rd purchase from capital now and so far the best experience I have. Keep up the amazing work More

by yankeebythesea Verified Customer Verified Customer

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The service is still great. I travel from New Bern to get serviced in Jacksonville. This by itself should tell you a lot about the service department. I travel from New Bern to get serviced in Jacksonville. This by itself should tell you a lot about the service department. More

by EWARD3 Verified Customer Verified Customer

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Very competent, time is great. 1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 8 9 0 More

by predling47 Verified Customer Verified Customer

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Shane is an invaluable member of your team and an absolute asset. Give him a raise. absolute asset. Give him a raise. More

by jacobwolfe21 Verified Customer Verified Customer

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Prompt and friendly service has always been my experience. Dedicated to taking care of any warranty issues I have had. experience. Dedicated to taking care of any warranty issues I have had. More

by bdrans19 Verified Customer Verified Customer

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Not a long wait for an oil change and tire rotation. The only negative is since being there months ago they are working on the original service garage and I didn’t know until I arrived. It would’ve been The only negative is since being there months ago they are working on the original service garage and I didn’t know until I arrived. It would’ve been helpful if I received instructions on where to go. I did notice the sign for the new service area, but there was a white pickup truck parked there so I was a little confused. Glad there was an employee standing outside that I asked and the owner of the truck said he was moving it. Other than that, Service was great! More

by CMCRUZ1015 Verified Customer Verified Customer

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Thank you for being fast and reliable and so friendly. It was a great experience It was a great experience More

by ANALISA.H.DELOSSANTOS Verified Customer Verified Customer

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