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Justin Smith
Justin Smith | Page 74
Service Advisor
Capital Hyundai Of Jacksonville
2325 N Marine Blvd
Jacksonville, NC 28546
764 Reviews
764 Reviews
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764 Reviews of Justin Smith
June 27, 2023
Amazing customer service from start to finish. My sale Rep Jerome Clay went above and beyond to make sure we were satisfied with our car buying experience. We will defiantly him and Capitol Hyund My sale Rep Jerome Clay went above and beyond to make sure we were satisfied with our car buying experience. We will defiantly him and Capitol Hyundai to our friends and family. More
by deejeffersonsr
Verified CustomerOther Employees Tagged: Tara Williams, Wally Goodrick, David Christensen, Jerome Clay, Chris Williams, Stefan Prevatte, Josh Crawford , Alex Wilson
June 25, 2023
Excellent on checking car and what needs to be done. Explained everything and repaired all items identified. Friendly and helpful staff. Comfortable waiting area while car being serviced. Explained everything and repaired all items identified. Friendly and helpful staff. Comfortable waiting area while car being serviced. More
by JVBOND008
Other Employees Tagged: Josh Crawford , All employees in building spoke and welcomed me.
June 24, 2023
I owe a lot to Ashlee. A young lady who understands the customer and your business. After several discussions with her about what I was looking for she took the ball and ra A young lady who understands the customer and your business. After several discussions with her about what I was looking for she took the ball and ran it over goal. She connected all the dots that sent me to the dealer I purchased from. I’d say she was most influential in my purchase because she had such a broad understanding of my issues. She deserves a huge pay on the back please tell her that I said thank you for making it so right and so easy. Great Job!! The salesman at the dealership was also awesome. He quickly understood my desires and delivered a great solution. All without an issue and never thinking of his own needs. He truely put the customer first snd like Ashlee delivered the Goods In style once these two were finished all That was needed was my signature on a few pieces of paper and soon I was being given instructions on the operational o trolls available to the driver. Once again it was fine perfectly. I can honestly say that Capital will be my choice for a go to dealership. When I drove out today I had met the best sales team who delivered on every promise. More
by iampjm
Other Employees Tagged: Tara Williams, Wally Goodrick, David Christensen, Jerome Clay, Chris Williams, Stefan Prevatte, Josh Crawford , Alex Wilson, Not sure there were any but every single person I met in the dealership was amazing.
June 24, 2023
I was treated as if I was important and not as just another customer they had to put up with. My service was completed quickly and I was enforced of what was done and what to expect down the road. Shaw another customer they had to put up with. My service was completed quickly and I was enforced of what was done and what to expect down the road. Shawn was great! More
by KBLAKLEY715
Other Employees Tagged: Josh Crawford
June 23, 2023
xxxxxxxx who lie about the warranty, only got free oil changes for 30k miles, NOT 36k as promised , and the fact that they don’t have complimentary cars but still advertise that they do. They charge as mu changes for 30k miles, NOT 36k as promised , and the fact that they don’t have complimentary cars but still advertise that they do. They charge as much or more than a regular place does for less service, especially oil changes. More
by keeyth
Other Employees Tagged: Josh Crawford , Mike was my sales guy. Must’ve had the good sense to leave.
June 23, 2023
Justin was our service manager and he was outstanding. Took care of our issues with absolutely no problem. He has my highest recommendation. We are very pleased with the service at this dealership. Took care of our issues with absolutely no problem. He has my highest recommendation. We are very pleased with the service at this dealership. More
by eleshchyshyn
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