

Justin Smith
Service Advisor
Capital Hyundai Of Jacksonville
2325 N Marine Blvd
Jacksonville, NC 28546
642 Reviews
Write a Review642 Reviews of Justin Smith
July 29, 2025
The nearest dealer to me. Was a good experience. Waiting area OK. Only problem, vehicle seat was forward, had to do adjusting to get in. Was a good experience. Waiting area OK. Only problem, vehicle seat was forward, had to do adjusting to get in. More
Other Employees Tagged: Josh Crawford
July 26, 2025
Effective and it's the same an efficient staff were kind and respectful. I enjoyed my experience and respectful. I enjoyed my experience More
Other Employees Tagged: Josh Crawford
July 25, 2025
Always give me the best service every time I come in I never have to wait never have to wait More
Other Employees Tagged: Josh Crawford
July 25, 2025
Service advisors are very kind and thorough with explaining everything. The technician didn’t put the cabin air filter back correctly. This isn’t the first time a technician hasn’t done their job c explaining everything. The technician didn’t put the cabin air filter back correctly. This isn’t the first time a technician hasn’t done their job correctly. More
July 24, 2025
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Other Employees Tagged: Josh Crawford
July 24, 2025
Super fast service! Went really well and staff was nice. 4 star only because the wrong oil was put into my Elantra N. 0-30w is what it takes. I think it was confused for Went really well and staff was nice. 4 star only because the wrong oil was put into my Elantra N. 0-30w is what it takes. I think it was confused for an N-line? Not sure. More
Other Employees Tagged: Josh Crawford
July 24, 2025
Communication was excellent. I appreciated the updates and recommendations for service. Agreed upon additional services were completed in a timely manner and did not extend the t I appreciated the updates and recommendations for service. Agreed upon additional services were completed in a timely manner and did not extend the time my car was being serviced. Customer service was efficient and kind, it was the easiest service I’ve experienced. More
Other Employees Tagged: Josh Crawford
July 22, 2025
Excellent, they went over the issues with the car and explained next steps. The issue was handled quickly, within a week. I also appreciated that the gentleman took the time to learn how to pronounce my explained next steps. The issue was handled quickly, within a week. I also appreciated that the gentleman took the time to learn how to pronounce my last name and said it right every time thereafter. More
