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
Justin Smith
Service Advisor
Capital Hyundai Of Jacksonville
2325 N Marine Blvd
Jacksonville, NC 28546
521 Reviews
Write a Review521 Reviews of Justin Smith
February 18, 2025
Always helpful and courteous with quick turnaround on service and concerns. They always address my concerns in a respectful and positive manner. service and concerns. They always address my concerns in a respectful and positive manner. More
Other Employees Tagged: Josh Crawford
February 18, 2025
Great service team. Justin is always eager to assist and make the process as smooth as possible. The Lyft option is also a plus. Justin is always eager to assist and make the process as smooth as possible. The Lyft option is also a plus. More
Other Employees Tagged: Josh Crawford
February 18, 2025
Very easy to make appointment and quick service when I was there. Pleasant experience! Thanks was there. Pleasant experience! Thanks More
Other Employees Tagged: Wally Goodrick, Jerome Clay, Josh Crawford
February 16, 2025
Very professional thorough. Justin was great. Uber was appreciated. Previous dealer would always run out car through car wash before delivery back from service. Wondering if Justin was great. Uber was appreciated. Previous dealer would always run out car through car wash before delivery back from service. Wondering if you have that nice service for customers? More
February 15, 2025
People were polite and very attentive. I was a pleasure to do business with them. I was a pleasure to do business with them. More
Other Employees Tagged: Wally Goodrick, Josh Crawford
February 15, 2025
Great service! Easy to communicate with and very efficient! Will definitely use next time my car needs something Easy to communicate with and very efficient! Will definitely use next time my car needs something More
Other Employees Tagged: Josh Crawford
February 15, 2025
Very nice and polite staff And very informative about my vehicle. Answered my questions I also felt like it did not take very long to service my vehicle they jumped right on it And got me out the door My fi vehicle. Answered my questions I also felt like it did not take very long to service my vehicle they jumped right on it And got me out the door My first time there I had a great experience. Thank you all so much. More
Other Employees Tagged: Josh Crawford
February 14, 2025
I would recommend this shop for warranty work. I don’t agree with the added fees (document storage, shop supplies, and the misc charge). As I was told, the misc charge is state mandated. Looking I don’t agree with the added fees (document storage, shop supplies, and the misc charge). As I was told, the misc charge is state mandated. Looking on the internet, I have not found that LAW yet. More
Other Employees Tagged: Josh Crawford
February 13, 2025
The guy on the phone was Theo. He was cool and quick and told me when I asked about the oil change that it started at 89.99 but when I got to the service station the lady that was He was cool and quick and told me when I asked about the oil change that it started at 89.99 but when I got to the service station the lady that was helping me told the service guy that I wanted just an oil change and the guy was kind of demeaning and treated me like a kid and said “here bud the prices start at 179.99” and when I told him the guy on the phone said 89.99 he got an attitude and said “fine we’ll do it for 89.99” More
Other Employees Tagged: Theo
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