Justin Sinclair
Justin Sinclair at Huntington Volvo
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Justin Sinclair

Service Advisor

Huntington Volvo

345 West Jericho Turnpike
Huntington, NY 11743

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19 Reviews
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19 Reviews

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19 Reviews of Justin Sinclair

December 30, 2023

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Employee Rating

Clean, quick, amazing customer service. This is my 6th Volvo. I tried the other Volvo dealers on Long Island, this one is the best around. More

by Nick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 07, 2021

Dealership Rating
Employee Rating

in summer of 2020 I had a few problems with my used in summer of 2020 I had a few problems with my used Volvo I bought, including the fact that I had to the unlock button dozens of time for the ca More

by ace0097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 07, 2021

Huntington Volvo responded

Mr. O'Connor, First let address the service call you had with Cathy who is our service client specialist. She was asking for your number so she can accurately pull your file and validate to whom she was speaking with. This is customer service 101. That being said, here is a clip of the conversation that is on file that you had with Volvo Cars USA: "The service manager did call me last week, told me I'm not welcome because I called an employee a xxxx after she couldn't apologize for the fact that they failed to fix the car the first time". "Also told the service manager to go xxxx himself after he lied and said he hadn't called me in three weeks because he had Covid". So because you weren't given an immediate "Sorry" upon your call to the dealership this is how you treat people? We are living in very difficult times and most people are doing their best to navigate these unchartered waters, however we still need to be kind and respectful to one another. With all the divisiveness that's already running rampant in this country, the least we can do is have some common courtesy as it cost nothing and goes a long way. Needless to say you're not welcome here in any capacity. To use this type of language towards a woman is abhorrent to say the least, and I should hope no woman should have to hear this including those in your family. I wish you all the luck with your Volvo and all your future endeavors. Steve Rentz General Manager Huntington Volvo

December 29, 2018

Dealership Rating
Employee Rating

Excellent Dealer We were shopping for 2018 XC60 because it was time for our 1997 Volvo S90 to go. The service has been great but it’s time for a new car and Edduin Rod More

by Gdmowska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Rentz, Edduin Rodriguez , Robert Cassidy, Jon Whidden

December 10, 2018

Dealership Rating
Employee Rating

Dealer experience I just checked out the Volvo XC60 @ Huntington Volvo and Edduin Rodriguez the salesperson was excellent, worked diligently and gave me honest, aggress More

by Jason12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Steve Rentz, Edduin Rodriguez , Robert Cassidy, Jon Whidden

December 10, 2018

Dealership Rating
Employee Rating

Great Experience I’m shopping many brands and Volvo’s XC40 is on the list. Edduin explained the vehicle and packages in a way I could really understand unlike the othe More

by Miguel62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Rocco, Steve Rentz, Edduin Rodriguez , Robert Cassidy, Jon Whidden

October 29, 2018

Dealership Rating
Employee Rating

Best Car Dealership in NYC/LI!! Everyone at this dealership is friendly and helpful. From the moment you step in to the moment you close the sale. Even after you finish the sale, t More

by cjkiddo718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joseph Tiso , Jon Whidden

October 19, 2018

Dealership Rating
Employee Rating

Best Volvo Dealer goes to Edduin Rodriguez. If there was more stars I would give them all to Edduin. Extremely Professional, Helpful and Knowledgeable. I Highly recommend Edduin. Always Helps More

by rxdrg4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edduin Rodriguez , Robert Cassidy, Ed Ferrari, Manuel Mori, Bernie Shereck

September 05, 2018

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Employee Rating

EXCELLENT SERVICE Justin did an excellent job with service to my Volvo S90-T-6. He genuinely cared about my service and was in constant contact, in regards to what was More

by LLS90T6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Catherine- Also very helpful

August 29, 2018

Dealership Rating
Employee Rating

One of the best experience I been a customer her for two long years, (My car ended up being repurchased by Volvo) so I spent quiet some time dealing with this service department More

by Greg
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Paul Rocco , Jon Whidden, all the receptionists in service

July 10, 2018

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Employee Rating

Service was provided in a timely and efficient manner. Justin provided detailed and vital information. Will be returning to have additional repairs with the provided information. I am very satisfied with More

by Reeree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kathy

1

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