Justin Ringersma

Excellent service! Waiting room very comfortable. Love that they treat me so personally. Finished before they said it would done. Waiting room very comfortable. Love that they treat me so personally. Finished before they said it would done. More

by PLBOTTONI Verified Customer Verified Customer

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Clean, polite, and knowledgeable. That is what i have and this is now 15 words That is what i have and this is now 15 words More

by jacobmassaro Verified Customer Verified Customer

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My experience was great. The car issue was diagnosed and explained along with warranty coverage. The complimentary car wash was a bonus! The waiting area is beyond customer The car issue was diagnosed and explained along with warranty coverage. The complimentary car wash was a bonus! The waiting area is beyond customer expectation! More

by kacook02 Verified Customer Verified Customer

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Professional and courteous. Work was done in a timely fashion. I liked the short video that was taken of my car while it was being checked. Work was done in a timely fashion. I liked the short video that was taken of my car while it was being checked. More

by Sherry Verified Customer Verified Customer

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Justin is dismissive and lacks customer service. I have also encountered this with others there. Not very friendly there. This is the most I have ever spent on a car and it is the worst service. The I have also encountered this with others there. Not very friendly there. This is the most I have ever spent on a car and it is the worst service. They did not even replenish the charge they used for my electric car when it was serviced so I had 55 miles left on my car when I picked it up so had to drive straight home because the cold weather takes more battery when driving. They come across as they just don’t care about customers and they don’t want to be there. More

by Awful Verified Customer Verified Customer

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Fast check in for service. They get the repairs done right the first time, and keep you updated on progress They get the repairs done right the first time, and keep you updated on progress More

by Jakuroj Verified Customer Verified Customer

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They took 4 times to fix our car but there ,it was a little annoying bringing the car back and forth but they made up for it in the way they treated us,very polite everyone we delt with,including my sal little annoying bringing the car back and forth but they made up for it in the way they treated us,very polite everyone we delt with,including my salesman Dylan,they kept getting the wrong part so it wasn’t there fault,just don’t know how GM can send the wrong part that many times. More

by SCHJMAT Verified Customer Verified Customer

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Thank you Boucher Cadillac! While you were not able to find my problem (which I completely understood since it was working fine when I brought it in), you provided an over-the- While you were not able to find my problem (which I completely understood since it was working fine when I brought it in), you provided an over-the-top experience for me. I knew when I brought my car in that you may not be able to determine the problem. (The problem existed several days earlier but was not presenting the problem on the day I brought it in.) You did an excellent job managing my expectations. However, when I picked up my car, you did an amazing job! Thank you! First, the lovely lady that greeted me told me where to go to “settle up” my bill. Second, I was not charged even though your tech team took the time to try to diagnose the issue. Third, while I was waiting for my car to be brought up (which probably took all of two minutes), the lovely lady in Service offered a complimentary soda or coffee. And finally, when I got to my destination, I found the nice note from John Kaiser, Service Director, on the front passenger seat along with a package of Famous Amos cookies. What an nice touch! I’ve been to other Cadi service centers and I’ve never gotten this level of service. Thank you Boucher Cadillac! I really appreciate your team and appreciate being treated so nice! More

by Sking Verified Customer Verified Customer

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Service/parts does a great job either solving and or attempting to solve our concern attempting to solve our concern More

by LANCE.PARKS2009 Verified Customer Verified Customer

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They were very courteous, kind, they took care of me very quickly, and we when my vehicle was done. They responded to me right away. quickly, and we when my vehicle was done. They responded to me right away. More

by Jims66tempest Verified Customer Verified Customer

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