Justin Ringersma
Justin Ringersma at Boucher Cadillac of Waukesha

Justin Ringersma

Service Advisor

Boucher Cadillac of Waukesha

2145 E Moreland Blvd
Waukesha, WI 53186

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4.7
63 Reviews
4.7

63 Reviews

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63 Reviews of Justin Ringersma

November 11, 2025

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Employee Rating

Excellent service as always! Wait times are never bad and the waiting area is the perfect place to work or relax. The staff at Boucher is top notch and always super friendly and More

by pinky620hd
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Nov 11, 2025

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Kaiser Service Manager 262-754-9600

October 31, 2025

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Employee Rating

Utter satisfaction Great service and convenient timing Communicated along the way of the repairs and maintenance services as well as coordinating the loaner vehicle! More

by DLee27
Recommend Dealer
Yes

Other Employees Tagged: Justin Ringersma

Oct 31, 2025

Boucher Cadillac of Waukesha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Boucher Cadillac of Waukesha. John Kaiser Service Manager 262-754-9600

September 12, 2025

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Very pleased with my visit. Everyone was super friendly and kind. Would highly recommend service department. More

by deschandy
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Boucher Cadillac of Waukesha responded

Thanks for sharing about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! John Kaiser Service Manager 262-754-9600

August 30, 2025

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Always a pleasure going into a service department. Everybody is polite and helpful and explains everything thoroughly….. More

by FENNINGER.RICHARD
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 30, 2025

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Kaiser Service Manager 262-754-9600

August 27, 2025

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Employee Rating

Services listed on invoice that say I declined were never discussed with me as stated ?? More

by FREIGHT
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2025

Boucher Cadillac of Waukesha responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. John Kaiser Service Manager 262-754-9600

August 21, 2025

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Employee Rating

Justin was very helpful in getting to solve my issue. They gave me a quote to fix my car . More

by saldelivers
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Colla

Aug 21, 2025

Boucher Cadillac of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Kaiser Service Manager 262-754-9600

August 16, 2025

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Employee Rating

We have been doing business with Boucher Cadillac for years. Soon to be purchasing our next wonderful vehicle! Additionally the service department has treated us just wonderfully. We recently has a vehic More

by JRAMSTACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samy Khaled, John Kaiser , Dillon our sales man

Aug 16, 2025

Boucher Cadillac of Waukesha responded

Thanks for sharing your thoughts about your experience with Boucher Cadillac of Waukesha. We appreciate your business and hope to see you again soon! John Kaiser Service Manager 262-754-9600

August 02, 2025

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Friendly, courteous, patient, and efficient. They are very welcoming and eager to help. Got us a free rental, even though we probably weren't going to need one. Thank you! More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2025

Boucher Cadillac of Waukesha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Kaiser Service Manager 262-754-9600

July 23, 2025

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Fixed the issue quickly and kept me informed of progress. Liked the video showing the problem More

by MICHAEL.ZINKE
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Boucher Cadillac of Waukesha responded

Michael, It has been a pleasure serving you. Quality customer service is always our top priority, and we're pleased to hear that we met your expectations. Thank you for choosing Boucher Cadillac of Waukesha. We look forward to having you as a valued customer for many years to come! John Kaiser Service Manager 262-754-9600

July 23, 2025

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Employee Rating

Service was great! Justin did a great job making sure I was well taken care of! More

by cjpoleck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 23, 2025

Boucher Cadillac of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Kaiser Service Manager 262-754-9600

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