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Justin Payne
127 Reviews
127 Reviews
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127 Reviews of Justin Payne
Verified Customer
February 08, 2026
Multi point inspection shows things that should have already been taken care of when the shop replaced the engine 8 months ago and quote an insane amount for the suggested service. They take 2 hours to already been taken care of when the shop replaced the engine 8 months ago and quote an insane amount for the suggested service. They take 2 hours to do a simple oil change with appointment. Be sure to take at least a half day off work if you plan to use this service location. Also, do not schedule anything after 3:00pm. They also will leave grease marks on your vehicle basically anywhere they touch it. More
by hardesty40
January 31, 2026
The dealership was amazing, very clean, and the workers were all very nice to me. I loved the hospitality and cleanliness of the establishment. were all very nice to me. I loved the hospitality and cleanliness of the establishment. More
by TAPIRS_SHAKES_98
Other Employees Tagged: Martha Ortiz, Cristian Jimenez
January 09, 2026
They got me right in for an oil change when I was pressed for time before a trip. It was a Saturday and they were very accommodating it kept me going and I really appreciate the team effort I experienced. . for time before a trip. It was a Saturday and they were very accommodating it kept me going and I really appreciate the team effort I experienced. . More
by tprince3733
Other Employees Tagged: Evan Specht, Mike Barnett
January 09, 2026
this AI phone system is terrible. My call continues to get dropped. When I get a text it comes from different numbers. My call continues to get dropped. When I get a text it comes from different numbers. More
by BEUDY1021
Other Employees Tagged: Mike Barnett
December 20, 2025
I had an appointment at 8:30 for an oil change, fuel additive and check for any recalls. I checked out at 11:30. They rotated my tires for free which I needed to do. But the whole time I was waiting I w additive and check for any recalls. I checked out at 11:30. They rotated my tires for free which I needed to do. But the whole time I was waiting I was never updated on my service. This has never taken this long before. Very frustrating and waste of my time, even if it’s a free oil change from buying the car here. I’ll try again and if it’s not any better I’ll go elsewhere for service. 3 hours is ridiculous! More
by R. Brown
December 17, 2025
on 11/17/25, I brought my 2025 F-150 Platinum truck in for recall work. On 11/25/25, I had to retrieve some personal items from my truck as the repairs were more extensive than initially expected (it was for recall work. On 11/25/25, I had to retrieve some personal items from my truck as the repairs were more extensive than initially expected (it was discovered the engine required replacement). While retrieving my items, I observed several tree leaves on top of my truck indicating that it had been stored outside for some period of time. On 12/15/25, the work was complete and they brought my truck to me. There was an obvious new chip in the hood paint which was definitely not there before (I kept it in the garage and would have noticed). The dealership is now claiming no responsibility for the necessary paint repair. I said that they photographed the truck upon my delivery to them and they should look at it. They said they could not conclusively determine whether or not the chip in the paint was already there (which sounds a lot like they saw no chip in the paint previously, but simply do not want to fix their mistake). More
by OSBORNEAIA
Other Employees Tagged: Mike Barnett, Juaquin Blanco , Austin Leister, Dustin Bane
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