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Justin Payne

Overview Reviews (81) Inventory (545)

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Justin Payne

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Justin Payne

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.9

81 Reviews

Overview Reviews (81) Inventory (545)

4.9

81 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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81 Reviews of Justin Payne

December 11, 2024

Dealership Rating

Employee Rating

Quick and excellent service. Any and all questions I had were answered thoroughly. Courtesy vehicle provided during service made for a very convenient experience. Any and all questions I had were answered thoroughly. Courtesy vehicle provided during service made for a very convenient experience. More

by cody.rollins

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Dec 12, 2024 -

Metro Ford of OKC responded

Thank you for your kind words! We're thrilled to hear you had a convenient and positive experience with our team. Providing thorough answers and a courtesy vehicle is all part of our commitment to excellent service. We appreciate your feedback!

November 20, 2024

Dealership Rating

Employee Rating

Good accesible faster good inventory good costumer service clean place clean cars very good mechanic service clean place clean cars very good mechanic More

by jose87

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Marko Stilger, Matthew Martinez

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Nov 21, 2024 -

Metro Ford of OKC responded

Thank you, Jose! We're thrilled you enjoyed the speedy service, great inventory, and clean environment. Your feedback means a lot to us! 🚗👍

October 07, 2024

Dealership Rating

Employee Rating

Great fast service, very reasonably priced awesome staff very clean location good coffee and amiles very clean location good coffee and amiles More

by ERVIN.C88

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 09, 2024 -

Metro Ford of OKC responded

Thank you for the fantastic review, Ervin! We're thrilled to hear you had a great experience with our fast service and friendly staff. We appreciate your feedback and look forward to seeing you again!

August 06, 2024

Dealership Rating

Employee Rating

Always friendly and courteous and get my car out in a timely manner. They usually come and give me an update on what’s going on timely manner. They usually come and give me an update on what’s going on More

by R. Brown

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Marko Stilger, Matthew Martinez

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Aug 08, 2024 -

Metro Ford of OKC responded

Thank you, R. Brown! We’re glad you appreciate our friendly service and timely updates. It’s important to us to keep you informed and ensure your car is ready when you need it.

August 04, 2024

Dealership Rating

Employee Rating

It was great the customer Service was excellent, my sales person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my ex person Linda was Superb and walked me through all the process and made sure I was taken care off, as so did Mr. Robert he went above and beyond my expectations to be happy as a customer More

by SNUFFYSAL

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Denise Anderson, Evan Specht, Mike Barnett, Marko Stilger, Matthew Martinez, Robert Powell

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Aug 05, 2024 -

Metro Ford of OKC responded

Thank you for the fantastic feedback! We're thrilled to hear Linda and Mr. Robert provided superb service and went above and beyond. We appreciate your kind words and look forward to assisting you again!

June 19, 2024

Dealership Rating

Employee Rating

Justin’s always on top of things to keep our crappy vehicles running for us. What a monumental task that is. vehicles running for us. What a monumental task that is. More

by joseph.eppison

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 20, 2024 -

Metro Ford of OKC responded

Thank you, Joseph! We're glad to hear that Justin has been so helpful in keeping your vehicles running smoothly. We appreciate your feedback and look forward to our next chance to serve you!

June 17, 2024

Dealership Rating

Employee Rating

We love using Metro Ford. We have purchased 2 vehicles from Chris Derek and we always use their service department. Ryan Bronson is the advisor we always let take care of our We have purchased 2 vehicles from Chris Derek and we always use their service department. Ryan Bronson is the advisor we always let take care of our vehicle. More

by Amcconnells

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Chris Derrick, Matt Randall , Matt Murphy

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Jun 17, 2024 -

Metro Ford of OKC responded

Thank you for your loyalty and trust in Metro Ford of OKC, AMC! We're delighted to hear that Chris and Ryan have provided you with excellent service. We look forward to continuing to serve you in the future.

June 16, 2024

Dealership Rating

Employee Rating

Quick service, professional. Justin does a great job in communication. I will continue to bring my Ford vehicle to this facility. Justin does a great job in communication. I will continue to bring my Ford vehicle to this facility. More

by bcornett

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 17, 2024 -

Metro Ford of OKC responded

Thank you for your feedback! We're delighted to hear that you had a quick and professional service experience with Justin. We look forward to continuing to provide excellent service for your Ford vehicle.

June 14, 2024

Dealership Rating

Employee Rating

Justin Payne helped by quoting the repair cost several times. We had no other contact with Metro Ford. times. We had no other contact with Metro Ford. More

by mcbcomm

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 14, 2024 -

Metro Ford of OKC responded

Thank you for your feedback! We're glad to hear that Justin Payne was able to assist you with your repair quotes. If you have any other questions or need further assistance, please don't hesitate to reach out.

June 10, 2024

Dealership Rating

Employee Rating

excellent service department, Justin always goes above and beyond to get us in and out in a timely fashion and beyond to get us in and out in a timely fashion More

by dodom0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Jun 10, 2024 -

Metro Ford of OKC responded

Thank you for your kind words! We're glad to hear that Justin and our service department provided excellent service. We'll make sure to pass along your appreciation to Justin.

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