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Justin Payne
Justin Payne at Metro Ford of OKC
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Justin Payne

Service Advisor

Metro Ford of OKC

2800 W I 44 Service Rdx
Oklahoma City , OK 73112

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of Justin Payne

February 01, 2025

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Employee Rating

We are from Indiana and have had vehicle trouble two times in the past year while in OKC. They have been awesome to work with and have taken great care of us and our vehicles. More

by suzanne9
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Recommend Dealer
Yes
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Feb 03, 2025

Metro Ford of OKC responded

Thank you for your kind words, Suzanne! We're so glad we could take care of you and your vehicles during your visits. We appreciate you trusting us and look forward to assisting you again if needed!

February 01, 2025

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Justin is a great guy really helped me out with getting my truck serviced along with getting some warranty work done while I was there. Thanks Justin. More

by J.LESSERT
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Metro Ford of OKC responded

Thank you for sharing your experience! We're glad Justin was able to help with your truck service and warranty work. We appreciate your feedback!

January 29, 2025

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Justin worked on 2 of my vehicles through late December and early January. Very helpful and responsive to questions or personal telephone conversation calls. Knowledgeable and informative. More

by Randy.hepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Brosnan

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Jan 31, 2025

Metro Ford of OKC responded

Thank you for your feedback! We're glad Justin was able to assist you with your vehicles and provide helpful, responsive service. We appreciate your trust and look forward to helping you again!

January 23, 2025

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AMAZING will not take my truck anywhere else. love the pick up and drop off service More

by dozer_crew
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Marko Stilger, Matthew Martinez

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Jan 24, 2025

Metro Ford of OKC responded

Thank you for your amazing feedback! We're so glad you love the pick-up and drop-off service. We'll always be here to take great care of your truck! 🚛✨

January 22, 2025

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Car wasn’t ready when they said it would be. Didn’t do a full inspection on car had to replace the brakes when I finally got my car after waiting for a part they ordered wrong twice. Not please More

by KKHUNTING1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Evan Specht

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Jan 30, 2025

Metro Ford of OKC responded

We apologize for the delays and any inconvenience you experienced. This is not the level of service we aim to provide, and we regret that we did not meet your expectations. Your feedback is important, and we will use it to improve our processes.

January 03, 2025

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The place had great service and great ppl that work there. Car was done quick More

by sean_r82
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Service Communication
Recommend Dealer
Yes
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Jan 03, 2025

Metro Ford of OKC responded

Thank you for your feedback! We're glad you had a great experience and that your car was serviced quickly. We look forward to helping you again! 🚗👍

January 01, 2025

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Has always been a pleasure! No upsell pressure. Everyone is always pleasant and friendly.. Getting an appointment within a day or so was very nice . More

by GNL3628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Matt Randall, Mike Barnett, Marko Stilger, Matthew Martinez

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Jan 02, 2025

Metro Ford of OKC responded

Thank you for your wonderful feedback! We're so glad to hear you consistently have a pleasant experience with no pressure. We appreciate your trust and look forward to serving you again soon! 😊✨

December 11, 2024

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Quick and excellent service. Any and all questions I had were answered thoroughly. Courtesy vehicle provided during service made for a very convenient experience. More

by cody.rollins
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Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Metro Ford of OKC responded

Thank you for your kind words! We're thrilled to hear you had a convenient and positive experience with our team. Providing thorough answers and a courtesy vehicle is all part of our commitment to excellent service. We appreciate your feedback!

November 20, 2024

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Good accesible faster good inventory good costumer service clean place clean cars very good mechanic More

by jose87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Anderson, Mike Barnett, Marko Stilger, Matthew Martinez

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Nov 21, 2024

Metro Ford of OKC responded

Thank you, Jose! We're thrilled you enjoyed the speedy service, great inventory, and clean environment. Your feedback means a lot to us! 🚗👍

October 07, 2024

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Great fast service, very reasonably priced awesome staff very clean location good coffee and amiles More

by ERVIN.C88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 09, 2024

Metro Ford of OKC responded

Thank you for the fantastic review, Ervin! We're thrilled to hear you had a great experience with our fast service and friendly staff. We appreciate your feedback and look forward to seeing you again!

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