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Justin Mortensen
Justin Mortensen at Ken Garff Hyundai Southtowne

Justin Mortensen

Parts Manager

Ken Garff Hyundai Southtowne

10770 S Auto Mall Dr
Sandy, UT 84070

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4.8
14 Reviews
4.8

14 Reviews

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14 Reviews of Justin Mortensen

February 18, 2026

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They are great people and very helpful. They seem to be honest as well. Happy customer!! More

by newm36
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Recommend Dealer
Yes
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Mar 04, 2026

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

February 16, 2026

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Set up appointment for recall. Take off work driver across town..you dont even have the part. More

by koestershane
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Workmanship
Service Time
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Recommend Dealer
No
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Feb 17, 2026

Ken Garff Hyundai Southtowne responded

Thank you for taking the time to leave a review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Jacob Skuba, Service Manager jskuba@kengarff.com

January 14, 2026

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Did what I wanted done in a reasonable time. Friendly attitude and a good waiting room. More

by jmiller771947
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Recommend Dealer
Yes
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Jan 14, 2026

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 18, 2025

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Extremely kind team, they let me know fully what to expect, and the time it would take to get my car back. Justin communicated well, let me know what recalls I had for my vehicle, and was very helpful More

by Kiaramparham
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Recommend Dealer
Yes
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Dec 18, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

December 11, 2025

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Whenever I go to this dealership, the service that I receive is always great. Should I decide to purchase a new vehicle, Ken Garff in Sandy is where I will go. More

by redhead003
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sarah Baxter

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Dec 12, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

December 06, 2025

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Freddy and Jason were so friendly, they made me feel at home. Of all the cars I’ve bought from a dealer over the years, this was the best car buying experience. More

by richard.leister
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Freddy Gechuki, Jason Stocking , Aaron Hironaka

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Dec 12, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

November 07, 2025

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The most painful experience of our lives Took over 7 hours to purchase Lisa is the only person that we have dealt with that does what she says she will do More

by craig.hatfield
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Freddy Gechuki, Jason Stocking, Anthony Almanza

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Nov 07, 2025

Ken Garff Hyundai Southtowne responded

Thank you for your review. We’re sorry to hear that your experience with us did not meet your expectations. We’d like to hear more about what happened so that we can look further into this issue. Please reach out to us at the contact information listed below at your earliest convenience. Anthony Almanza, General Manager anthonya@kengarff.com

October 21, 2025

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Employee Rating

This is my second review. It was ok. They didn't get to my vehicle at the assigned appt time and never washed it after they were done More

by Marcie54
Workmanship
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Recommend Dealer
Yes
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Oct 22, 2025

Ken Garff Hyundai Southtowne responded

Thanks for taking the time to share your experience. We want all of our customers to be happy with their time spent at our dealership, and we are sorry to hear that your experience did not meet that expectation. We are currently evaluating the circumstances regarding your review. In the meantime please feel free to contact us directly using the information below. Kyle Harden, Service Manager, kharden@kengarff.com

September 25, 2025

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All my vehicles have been purchased at Ken Garff. Excellent service from Sales staff to the service department. More

by atimanddarlene
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2025

Ken Garff Hyundai Southtowne responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

September 22, 2025

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Employee Rating

Terrible, I have left messages with the service manager and he hasn’t returned my call. For months. The service department, says that they will reach out to the manager and have them call me also and that More

by Tiffanie.sherod
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Sep 22, 2025

Ken Garff Hyundai Southtowne responded

Thank you for taking the time to leave a review. We're sorry to hear that you've had a frustrating experience with communication at our service department, and your review has been relayed to the appropriate team members to look into this. In the meantime, if you'd like to reach out to our team directly, please do so using the contact information provided below. Kyle Harden, Service Manager, kharden@kengarff.com

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