Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 89

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
965 Reviews
4.7

965 Reviews

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965 Reviews of Justin Madison

June 05, 2020

Dealership Rating
Employee Rating

recall Very efficient in getting my recall done. Staff was especially considerate with all of the pandemic going on. I would recommend your service departmen More

by Billcon#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 09, 2020

Toyota of Des Moines responded

Thank you so much for the wonderful feedback and recommendation! It means so much to hear such positive words during this time. We assure you that the safety of our customers as well as our staff is of utmost priority to us! We look forward to getting the opportunity to work with you again!

June 04, 2020

Dealership Rating
Employee Rating

OIL CHANGE FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLENT FAST FRIENDLY FAST FRIENDLY EXCELLEN More

by alichinsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 05, 2020

Toyota of Des Moines responded

THANK YOU THANK YOU THANK YOU for this excellent and entertaining feedback. We are so glad your visit was fast, friendly, and excellent. We hope to see you again so we can continue this excellent service for you. Thank you for choosing Toyota of Des Moines

May 30, 2020

Dealership Rating

Polite representatives, listens & communicates our concerns Appreciate the responses and listening to our concerns, clean garage and attempts to time service as scheduled and service the vehicles as possible. V More

by KAWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis , Bret Carter, Cass Cupp, Rebecca Hildreth, Mike Lebeda, Tom Lyons, David Marchant

Jun 01, 2020

Toyota of Des Moines responded

Myles and Barbara, thank you for your 5-star rating! We love to hear that you had a positive experience with our polite staff. We look forward to working with you again.

May 16, 2020

Dealership Rating
Employee Rating

Air bag recall Convenient scheduling and work completed in the time parameters quoted. Good work. I was able to keep the required social distance while sitting in More

by gwropus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bret Carter

May 18, 2020

Toyota of Des Moines responded

Thank you for the 5 stars and the recommendation! We truly appreciate the time you took to provide us with your feedback. Safety and health of our staff and customers is our number one priority. We hope you choose us again in the future!

April 15, 2020

Dealership Rating
Employee Rating

Justin is the bomb! Justin in the service department is the best, an ace, friendly and patient! I had certain demands and requests upon checking out and everyone involved More

by Strout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2020

Toyota of Des Moines responded

Wow! This is what we love to hear! Thank you so much for your wonderful feedback, Shawn! We will be sure to pass your compliments on to Justin and the rest of the team! Please let us know if there is ever anything more we can do for you!

March 20, 2020

Dealership Rating
Employee Rating

Service was on time, thorough and courteous. The personnel were knowledgeable, pleasant to deal with and answered all my questions. They also gave me advice on service intervals. More

by ToyotaReview
Recommend Dealer
Yes
Mar 23, 2020

Toyota of Des Moines responded

Timeliness is one of our strongest focuses and we're so glad we were able to meet your expectations. We will be sure to pass your compliments on to the entire team. We look forward to working with you again soon!

March 20, 2020

Dealership Rating
Employee Rating

Recall and 5,000 mile check up All went smooth. I enjoyed the video of my car upon completion. Everyone was most polite and helpful. Just a good experience. Thank you again. More

by kpokorny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 23, 2020

Toyota of Des Moines responded

Thank you so much for the incredible review! We're so glad your visit went so smoothly. We can't wait to see you again and work with you further! Let us know if you ever need further assistance.

February 02, 2020

Dealership Rating
Employee Rating

Great service! My car was finished when I needed it to be and Justin was very friendly and helpful. Appreciated the ride to and from the mall while my car was being More

by EB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shuttle drivers and cashiers

Feb 03, 2020

Toyota of Des Moines responded

We're glad to hear it! We appreciate your business and hope to see you back at Toyota of Des Moines again next time!

January 29, 2020

Dealership Rating

Excellent in every way! All was excellent and satisfactory. Love that the location is close to my home and on a good highway. Enjoy the hot chocolate and cookies! More

by Neverletthisgo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis , Bret Carter, Cass Cupp, Rebecca Hildreth, Mike Lebeda, Tom Lyons, David Marchant

Jan 30, 2020

Toyota of Des Moines responded

We are always thrilled to hear from our happy customers - especially when they've had a great experience with our team. We look forward to working with you again in the future!

January 06, 2020

Dealership Rating
Employee Rating

New tires and oil change I always have gotten great service from the service team at Toyota of Des Moines. I've found that it doesn't cost any more to take my vehicles to the More

by l_lammers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 07, 2020

Toyota of Des Moines responded

Thank you so much for rating us 5 stars! We're delighted to hear that you were provided with an exceptional experience by Justin and our service team. Please let us know how we can continue to help with your car and service needs!

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