965 Reviews
Write a Review965 Reviews of Justin Madison
October 12, 2023
My experience at Toyota of Des Moines in Grimes was awesome, they got right to my car, and I was out of there within an hour after my oil change! awesome, they got right to my car, and I was out of there within an hour after my oil change! More
Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz
October 11, 2023
Toyota of Des Moines dealership do good services and take very good care customer every time very good care customer every time More
Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz
October 08, 2023
We changed our appointment to be my minivan instead of our rav 4 before our appointment but you kept me waiting insisting I didn't have an appointment. I ended up spending 2 hours there on a basic routin our rav 4 before our appointment but you kept me waiting insisting I didn't have an appointment. I ended up spending 2 hours there on a basic routine service visit. We will not get our car serviced there again. More
Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz
October 03, 2023
Customer service seems to be slipping the bigger the Dealership has gotten…. Waiting time is getting longer and longer….I’m from out of town so the car washes aren’t working for me…. Dealership has gotten…. Waiting time is getting longer and longer….I’m from out of town so the car washes aren’t working for me…. More
Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz
October 01, 2023
Superb! ! As usual very well taken care of! Very knowledgeable, courteous, and willing to do whatever it night be to assist me and my vehicle with the highest ! As usual very well taken care of! Very knowledgeable, courteous, and willing to do whatever it night be to assist me and my vehicle with the highest levels. More
September 30, 2023
He’s OK I haven’t had a problem with him but I can see he is the best but Toyota I have a Toyota car and now I’m noticing it is not the best company I came in Thursday trying to buy a car until today they’re is the best but Toyota I have a Toyota car and now I’m noticing it is not the best company I came in Thursday trying to buy a car until today they’re saying because of my credit score I cannot get a vehicle but they took my thousand dollar beforehand hopefully I can get my money back quickly they give me hopes that I’m getting a car but it looks like I’m not getting car yeah they take their time they don’t call you have to call them hopefully they can change that their customers skills More
Other Employees Tagged: Ian Davis
September 28, 2023
Wonderful customer service, sales teams and all other departments as well! Keep up that great work! departments as well! Keep up that great work! More
Other Employees Tagged: Emily Wagner
September 24, 2023
Great service. I won't take my vehicle anywhere else. Keep up the good work. I won't take my vehicle anywhere else. Keep up the good work. More
Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz
August 26, 2023
We had an excellent experience at Toyota of Des Moines, and PJ was great to work with! Very accommodating and a no-nonsense salesman! We would happily come back! and PJ was great to work with! Very accommodating and a no-nonsense salesman! We would happily come back! More
Other Employees Tagged: Brandon McClatchey, PJ Caffrey
March 24, 2023
Was disappointed that the financing aspect was already completed and I was expected to just sign paperwork. No regard was given for down payment, possibly trade in, or any negotiations whatsoever on the M completed and I was expected to just sign paperwork. No regard was given for down payment, possibly trade in, or any negotiations whatsoever on the MSRP. Steve was cordial and helped us get past the initial stumbling blocks. The vehicle is great and now I know that better communication is necessary the next time I deal with Toyota. Also Justin did a great job of explaining the features to us. More
Other Employees Tagged: Steve Henigan, Rob Hutt

