Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 84

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
965 Reviews
4.7

965 Reviews

Write a Review

965 Reviews of Justin Madison

October 12, 2023

Dealership Rating
Employee Rating

My experience at Toyota of Des Moines in Grimes was awesome, they got right to my car, and I was out of there within an hour after my oil change! More

by carla_vanzuuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Oct 13, 2023

Toyota of Des Moines responded

Thank you for the 5 stars! We know that your time is valuable, and we appreciate you choosing Toyota of Des Moines for your oil change needs. Thank you again for your business! We look forward to serving you again in the future.

October 11, 2023

Dealership Rating
Employee Rating

Toyota of Des Moines dealership do good services and take very good care customer every time More

by la0supastasoccer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Oct 12, 2023

Toyota of Des Moines responded

Thank you so much for your kind words about Toyota of Des Moines! We're so glad to hear that you've had such positive experiences with our dealership. Visit us again soon!

October 08, 2023

Dealership Rating
Employee Rating

We changed our appointment to be my minivan instead of our rav 4 before our appointment but you kept me waiting insisting I didn't have an appointment. I ended up spending 2 hours there on a basic routin More

by arbitragedale
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Oct 09, 2023

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback. We do our best to care for all of our customers in a timely manner and we are disappointed you feel we fell short of that. If you would like to discuss this further, please contact our General Manager, JP Phillips.

October 03, 2023

Dealership Rating
Employee Rating

Customer service seems to be slipping the bigger the Dealership has gotten…. Waiting time is getting longer and longer….I’m from out of town so the car washes aren’t working for me…. More

by CHOVICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Oct 04, 2023

Toyota of Des Moines responded

Thank you for this wonderful review! Your loyalty is very much appreciated. Our service team at Toyota of Des Moines are thankful for customers like you! Come again soon!

October 01, 2023

Dealership Rating
Employee Rating

Superb! ! As usual very well taken care of! Very knowledgeable, courteous, and willing to do whatever it night be to assist me and my vehicle with the highest More

by PBTMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 02, 2023

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

September 30, 2023

Dealership Rating
Employee Rating

He’s OK I haven’t had a problem with him but I can see he is the best but Toyota I have a Toyota car and now I’m noticing it is not the best company I came in Thursday trying to buy a car until today they’re More

by IQRA_LOVE2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ian Davis

Oct 03, 2023

Toyota of Des Moines responded

We are disappointed to hear that you haven’t been satisfied with Toyota. We would like the chance to discuss this with you to see if we can come to a solution. At your earliest convenience, please contact our General Manager, JP Phillips.

September 28, 2023

Dealership Rating
Employee Rating

Wonderful customer service, sales teams and all other departments as well! Keep up that great work! More

by PBRILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Wagner

Sep 29, 2023

Toyota of Des Moines responded

Thank you for leaving us a glowing review about your car buying experience at Toyota of Des Moines! We pride ourselves on knowledgeable and honest staff members so we can ensure that you get exactly what you want and are comfortable with the entire buying process. Thank you for your business and we hope to take care of any of your future car needs!

September 24, 2023

Dealership Rating
Employee Rating

Great service. I won't take my vehicle anywhere else. Keep up the good work. More

by MAHANSON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Emily Wagner , Colton Powers, Robert Schulz

Sep 25, 2023

Toyota of Des Moines responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Toyota of Des Moines!

August 26, 2023

Dealership Rating
Employee Rating

We had an excellent experience at Toyota of Des Moines, and PJ was great to work with! Very accommodating and a no-nonsense salesman! We would happily come back! More

by vandyksarah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon McClatchey, PJ Caffrey

Aug 28, 2023

Toyota of Des Moines responded

Wow, thank you for the kind words! We very much appreciate the shout out! Please let us know if there is anything else you need, and enjoy your new car! - Your Toyota of Des Moines team.

March 24, 2023

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Employee Rating

Was disappointed that the financing aspect was already completed and I was expected to just sign paperwork. No regard was given for down payment, possibly trade in, or any negotiations whatsoever on the M More

by Roncremer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Henigan, Rob Hutt

Mar 27, 2023

Toyota of Des Moines responded

Roncremer - we’re thrilled that we were able to provide you with such a seamless purchasing experience! That is what we always strive for at Toyota of Des Moines. Thank you for trusting us with this process!

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