Justin Madison
Justin Madison at Toyota of Des Moines

Justin Madison | Page 79

ASM

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.7
965 Reviews
4.7

965 Reviews

Write a Review

965 Reviews of Justin Madison

December 11, 2023

Dealership Rating
Employee Rating

It was really helpful always doing a good job The car was on time and well maintained More

by Ramonroman421
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Dec 11, 2023

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

December 09, 2023

Dealership Rating
Employee Rating

Fantastic ! I great to work with true professionals like J.P. Phillips and Shane . More

by TPINCKNE50322
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Dec 12, 2023

Toyota of Des Moines responded

We're thrilled to hear you had a fantastic experience working with J.P. Phillips and Shane! Thank you for highlighting their contributions and for choosing Toyota of Des Moines!

December 08, 2023

Dealership Rating
Employee Rating

It was a good experience. They listened to my issues and gave good service. Excellent! More

by Markreed0
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Dec 08, 2023

Toyota of Des Moines responded

We're delighted to hear you had a positive experience with our service department! Thank you for acknowledging our attentiveness to your concerns and our commitment to delivering excellent service. We appreciate your business!

December 04, 2023

Dealership Rating
Employee Rating

I really like the service department and Ian is the best. I have recommended your service department to several people. I am in the market for a new automobile. So far I have purchased 5 autos from your dea More

by SCRATCH10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ian Davis

Dec 04, 2023

Toyota of Des Moines responded

Thank you for your feedback and your loyalty to Toyota of Des Moines. We understand your perspective and appreciate you bringing this to our attention. Thank you for your understanding and continued patronage.

December 03, 2023

Dealership Rating
Employee Rating

Justin greeted us and kept us informed. Work was much quicker than we anticipated! All GOOD! More

by huffrx
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Dec 04, 2023

Toyota of Des Moines responded

We're delighted to hear that Justin provided you with exceptional service and kept you informed throughout the process. Thank you for choosing Toyota of Des Moines for your automotive service needs. We look forward to serving you again in the future!

December 02, 2023

Dealership Rating
Employee Rating

Great job fixing the main issue I brought it in for. I won't be coming back for any preventative maintenance. I don't have any evidence they actually did an inspection. My wipers are bad and they didn't More

by brookejobryan
Recommend Dealer
No

Other Employees Tagged: Justin Madison

Dec 11, 2023

Toyota of Des Moines responded

Thank you for taking the time to provide your feedback. We are saddened to hear you don’t feel the inspection was completed to our best ability. If you would like to discuss this further and work towards a solution with us, please contact our General Manager, JP Phillips.

December 01, 2023

Dealership Rating
Employee Rating

I was happy overall except when I scheduled the appointment. No one told me that it would cost me $210 for an hour. Diagnostic, I wasn't happy about that at all. More

by swakimages
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Dec 04, 2023

Toyota of Des Moines responded

We appreciate your feedback and will review our communication procedures to inform customers of all fees associated with our services. We are glad you were overall happy with your experience! We hope to see you again in the future. Thank you again for your review!

November 30, 2023

Dealership Rating
Employee Rating

Positive experience getting problems identified and taken care of. Special order parts were obtained and installed promptly. Customer service was courteous and communication was excellent. Mechanic's video w More

by siegelc475
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Dec 01, 2023

Toyota of Des Moines responded

We appreciate your feedback on our efficient problem identification and prompt resolution, especially with the quick acquisition and installation of special-order parts. We strive to deliver exceptional service throughout every interaction, and your feedback confirms our commitment. Thank you for choosing Toyota of Des Moines!

November 30, 2023

Dealership Rating
Employee Rating

Fast and friendly service Fast friendly service Fair pricing Very experienced technicians Great shuttle service More

by templetonrye
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Dec 01, 2023

Toyota of Des Moines responded

We're thrilled to hear about your positive experience! We appreciate your feedback on our fast and friendly service, fair pricing, experienced technicians, and excellent shuttle service. Thank you for choosing Toyota of Des Moines!

November 29, 2023

Dealership Rating
Employee Rating

I took my car in because it was having battery problems and they replaced the battery and my car starts. More

by dmaul3300
Recommend Dealer
Yes

Other Employees Tagged: Justin Madison

Nov 30, 2023

Toyota of Des Moines responded

Thank you for choosing Toyota of Des Moines for your automotive needs. We appreciate you taking the time to share your experience with us. We're glad to hear that our team was able to diagnose and resolve the battery issue with your car. Have a great day!

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